12635. OUTSOURCING AT BRITISH AIRWAYS. This paper examines outsourcing in British Airways. The analysis considers the opportunities and risks presented by BA's outsourcing strategies within the context of outsourcing in the airline industry in general and with a close focus on its implication for BA's human resources management functions and objectives. The first section provides an overview of British Airways and its outsourcing strategy, while the second section takes a broader perspective, looking at BA's strategies within the context of outsourcing in the air transport industry. Discusses specific outsourcing moves in maintenance, repair and overhaul; short-haul routes; baggage handling; catering; engineering; and other functions. Examines the summer of 1997 cabin crew strike as a reaction to the company's outsourcing strategies. 11 pages, 59 footnotes, 39 bibliographic sources.