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Search by topic:   12368. QUALITY IS FREE (PHILIP B. CROSBY). Review of book on the importance of quality in both business and life. Includes a personal reaction, which praises the book for its effective use of case studies and teaching aids to explain concepts. 8 pages, 19 footnotes, 1 bibliographic source.   $56 Copyright 2002 Academic Research Papers Associate Term Paper Sites: Academic Research Papers Academic-Research-Papers Research Central Term Paper Assistance