13359. EVALUATING QUALITY IN SERVICES. This paper considers the problems and prospects for evaluating quality and implementing quality control procedures in service organizations as contrast to manufacturing organizations. Argues that both the definition of quality, and the implementation of quality control processes must be significantly modified from their manufacturing paradigm to achieve effectiveness in the service organization. KEYWORDS: quality control service business term paper. APA Style. 10 pages, 14 footnotes, 10 bibliographic sources.