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| 13110. EXPERT SYSTEMS APPLICATIONS FOR MANAGEMENT DECISION MAKING. This paper provides a review and analysis of the empirical and survey literature on current expert systems applications within the business setting. Following a brief introduction of terms, ES applications in human resources management, manufacturing/production, distribution, quality control, marketing, finance, and strategic management are discussed and analyzed with attention to both their effectiveness and the problems found in implementation and usage. KEYWORDS: artificial intelligence management information systems decision making computers. 22p., 42f., 28b.. |
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