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Search by topic:   14900. HARVARD CASE STUDY 488016: UNITED PARCEL SERVICE (A). This paper provides an analysis and case solution to a Harvard Business School case study (488016) on United Parcel Service (UPS). As it celebrated its eightieth anniversary in 1987, small package delivery king UPS faced a rapidly changing external environment which challenged the company’s long-established human resources management policies and threatened to disrupt the organizational culture that many believe is key to UPS’s success. The analysis: 1) identifies and discusses the key issues and problems related to the fit between UPS’s current business strategy and its HR strategic plan and practices; 2) formulates an HR strategic plan to resolve these key issues and discusses how the proposed plan will support the current business strategy; and 3) elaborates on the staffing components of the proposed HR strategy. KEYWORDS: case studies harvard human resources management hrm staffing tech works organizational culture conflict case solution. 9 pages, 11 footnotes, 9 bibliographic sources. 2,193 words.   $63 Copyright 2002 Academic Research Papers Associate Term Paper Sites: Academic Research Papers Academic-Research-Papers Research Central Term Paper Assistance