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Search by topic:   14102. TQM AT XEROX CORP. This paper provides an overview and analysis of the implementation of Total Quality Management at Xerox Corp. The bulk of the analysis focuses on the TQM program initiated in response to Xerox's competitive crisis in the late 1970s - early 1980s, discussing the factors which contributed to the crisis and detailing the components of the TQM program and its implementation through the 1980s and 1990s. A concluding section examines Xerox's current financial crisis, its relation to quality issues, and the implications on the previous assessments of TQM at Xerox. KEYWORDS: total quality management program xerox corporation term paper. Written 2000. APA Style. 12 pages, 26 footnotes, 14 bibliographic sources. 3,644 words.   $84 Copyright 2002 Academic Research Papers Associate Term Paper Sites: Academic Research Papers Academic-Research-Papers Research Central Term Paper Assistance