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17759. Microsoft Security Response Center (A): Ivey Case Study 9b01e019. This paper analyzes and provides a solution to a Richard Ivey School of Business case study (9B01E019) by Mike Wade and Jeffrey Clayman about a suspected security vulnerability in Microsoft’s Internet Information Server (IIS) software. Key stakeholders and their major concerns are identified and discussed. The major concerns of the decision-maker are analyzed, including the ethical and practical considerations involved in cooperating with a known computer hacker to fix the problem as well as the advantages and disadvantages of making source code public to expedite fixes in the security vulnerabilities. The conclusion develops an action plan with a time-table for response. Includes an executive summary of the case study. KEYWORDS: computer security virus hacker Microsoft security vulnerabilities business ethics term paper case studies ivey business school case solution. 11 pages, 0 footnotes, 1 bibliographic source. 2,498 words.   $77


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