18181. STRATEGIC PLANNING AT UNITED PARCEL SERVICE HARVARD CASE STUDY 306002. This paper provides a case study analysis and case solution to a popular Harvard Business School strategic management case study (306002) by Garvin and Levesque concerning United Parcel Services’ (UPS) efforts to transform itself to achieve sustainable competitive advantage. The case analysis includes problem statement, analysis, assessment of alternatives, recommendations and implementation plan. KEYWORDS: case studies ups overnight delivery corporate strategy strategic planning leadership CEO competitive advantage organizational change transformation scenario analysis globalization case solution. Written 2008. APA Style. 11 pages, 12 footnotes, 6 bibliographic sources.