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| 19038. RALEIGH & ROSSE: MEASURES TO MOTIVATE EXCEPTIONAL SERVICE HARVARD BUSINESS BRIEF CASE 4355. This paper provides a Berkeley Research analysis and case solution to a Harvard Business human resource management case study by Robert L. Simons and Michael Mahoney on luxury goods retailer Raleigh & Rosse. The case focuses on the company’s famous performance measurement system which is a primary motivating factor behind an employee lawsuit charges that Raleigh & Rosse encourage employees to work off the clock. The case analysis includes problem identification, problem analysis, identification and assessment of alternatives, and recommendations. APA Style. 11 pages, 6 footnotes, 4 bibliographic sources. TAGS: case solution, Raleigh & Rosse case study, compensation, performance measurement, employee disputes, employee lawsuits, motivation, organizational culture, sales compensation
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