Academic Research Papers | MANAGERIAL SCIENCE PG. 3

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15466. EFFECTIVE BUSINESS COMMUNICATIONS. This paper presents an overview and analysis of effective business communications from the perspective of a manager in the finance industry. Following a brief definition of business communication and an outline of its scope, the analysis considers the effective application of written, oral, aural (listening) and non-verbal communication. The analysis specifically includes discussions of persuasive communications (written and spoken); the delivery of good and bad news; the preparation of business reports, investment research reports and general correspondence; the uses and abuses of email; preparing and delivering oral presentations, seminars and speeches; the importance of listening in effective communications; and the role of non-verbal communication. KEYWORDS: business communications essay research paper. APA Style. 20 pages, 41 footnotes, 26 bibliographic references.		$133

15453. TURNAROUND AT IBM. Drawing principally on Doug Garr's profile, IBM REDUX: Lou Gerstner and the Business Turnaround of the Decade, but also utilizing information and opinions from other sources in the management literature and business press, this research paper presents a case study analysis of the recent turnaround at IBM as orchestrated by CEO Lou Gerstner. Following an overview of the organization to establish a context for the discussion, the essay first describes the circumstances which led to the hiring of Lou Gerstner (a brief background discussion of Gerstner is also included) and then focuses on the specifics of the Gerstner-engineered turnaround at IBM. APA Style. 16 pages, 34 footnotes, 16 bibliographic sources.		$112

15448. EMPLOYEE EMPOWERMENT IN THE HOSPITALITY INDUSTRY. This research paper provides an overview and analysis of employee empowerment in the U.S. hospitality industry. Following an overview and definition of the concept of empowerment, the term paper reviews the literature on employee empowerment in the hospitality industry, looking at empowerment programs in both the lodging and the food and beverage industry. The essay considers the rationale for empowerment in hospitality organizations; profiles the range, scope and structure of empowerment programs in use within the industry; examines barriers and facilitators (e.g., organizational, psychological, etc.) to empowerment implementation; considers the outcomes of empowerment and its impact on organizational effectiveness; and makes recommendations on the successful implementation of employee empowerment in the hospitality industry. KEYWORDS: restaurants hotels hospitality industry employee empowerment hrm strategy term paper. 25 pages, 78 footnotes, 31 bibliographic sources.		$133

15446. BUSINESS WEB STRATEGIES: BUSINESS & THE INTERNET. Written after the Year 2000 dot-com shake-out, this paper provides a comprehensive review of the current business literature on business and the Internet. Considers appropriate and alternative Web strategies for today's businesses. Provides a brief overview of how the Internet works and Web page design; reviews important issues such as product/service selection, Internet marketing, selling on the Web, electronic payment systems, security issues, and legal and ethical issues on the Web. Describes how the central topics/issues above should be incorporated into the prototypical idealized Web-based business. KEYWORDS: business internet web strategy online business. APA Style. 31 pages, 98 footnotes, 49 bibliographic references.		$133

15440. SINGAPORE AIRLINES (SIA) STRATEGY. This paper profiles and presents a strategic analysis of Asia’s top airline, Singapore Air. Outlines the history, current operations, mission statement, and strategy of SIA, as well as detailing recent changes to operations and events (e.g., October 2000 plane crash, introduction of in-flight email, acquisition of Virgin Air). Conducts a PEST and a SWOT analysis, makes recommendations for future strategy. Keywords: international airline industry Asia strategy company profile marketing. 14 pages; 39 footnotes; 27 bibliographic sources.		$98

15429. RACE RELATIONS IN CUBA. This paper draws on recent scholarship to provide a portrait of historical and current race relations in Cuba. The history of Cuban race relations is traced from the pre-independence period, through the Wars of Independence, the American Occupation, the post-colonial Republican period, the Cuban Revolution of 1959 and through the Castro regime up to the present time. In examining the history of Cuban race relations, the analysis also considers how U.S. race relations influenced the Cuban situation. The U.S.-Cuban intersection of racial perspectives is also considered in terms of how American attitudes and norms on race relations have informed the attitudes and perspectives of Cuban-Americans. KEYWORDS: Cuba race relations cuban history cuban-americans black white. 12 pages, 17 bibliographic references. 4,392 words.		$84

15302. STARBUCKS CORPORATION: STILL PERKING? CORNELL UNIVERSITY CASE STUDY. This paper provides an analysis and solution to a Cornell University School of Hotel Administration strategic management case study on Starbucks Corporation in the mid-1990s. The paper assesses the impact of Starbucks’ organizational purpose upon the strategic position of the company at the end of the case period (August 1996). The main part of the analysis assesses the impact of the company’s organization purpose through a step-by-step analysis of Starbucks’ mission statement and its “five guiding principles”. Following the discussion and analysis of how these five guiding principles have shaped the company’s strategic vision and current (August 1996) strategic position, the essay considers the company’s strategic options for the future, given the expected environmental threats previously outlined. A concluding section makes recommendations on future action. KEYWORDS: starbucks gourmet coffee strategic management corporate strategy case study corporate values mission globalization competitive strategy term paper case studies case solution. 11 pages, 0 footnotes, 0 bibliographic sources. 3,435 words.		$77

15243. ENTREPRENEURIAL DECISION MAKING. This paper reviews the scholarly literature on entrepreneurial decision-making, focusing on the characteristics and strategies of successful entrepreneurs. The investigation explores the specific character of entrepreneurial decision-making, looking closely at the successful entrepreneur's approach to risk and to environmental opportunities and threats. 12 pages, 37 footnotes, 18 bibliographic references.		$84

15239. HENRY FORD AND ALFRED SLOAN: FROM MASS PRODUCTION TO THE MODERN MANAGERIAL ENTERPRISE. This paper compares and contrasts Henry Ford and Alfred Sloan as top managers and business leaders. The analysis begins with a brief biography and synopsis of each leader's central contributions to management and industry. The subsequent sections present a comparative analysis of the personality, management style, and overall contributions of Henry Ford and Alfred Sloan. In particular, the analysis focuses on the distinctly different approaches these two leaders had to administration, organizational structure, management style, and corporate responses to changing environmental conditions. The concluding section presents a summary comparative analysis and assessment of each man's relative contribution to modern industry and management. KEYWORDS: alfred sloan henry ford general motors ford motor company automobile industry history american management history. APA Style. 17 pages, 38 footnotes, 15 bibliographic references.		$119

15236. CLICKS VERSUS BRICKS: ONLINE BANKING. This investigation considers the future of online versus brick-and-mortar banking. Drawing on a review of current literature on Internet banking, the analysis seeks to test the validity of two hypotheses related to the topic of online versus brick-and-mortar banking: 1) H1: Internet banking (and by implication, Internet banks) will supersede brick-and-mortar banking (and banks) in importance within the next few years: and 2) H2: Internet banking will be an important but not dominant new channel for banking. The analysis rejected H1 and found conditional support for H2. Concludes that the future of banking is multichannel, with the Internet functioning as just one of several channels. KEYWORDS: Internet banking term paper online banks marketing. 19 pages, 78 footnotes, 39 bibliographic references.		$133

15234. THE FIRESTONE TIRE RECALL. This term paper analyzes the handling of the August 9, 2000 Firestone tire recall. The paper traces the history of the recall, examining Firestone's own knowledge of the tire problems, Firestone's relationship with Ford, and Firestone's public response following the August 9th recall announcement. The essay concludes that Firestone missed the opportunity to learn from the mistakes made during the massive 1978 recall of its Firestone 500 tires and the ensuing public relations disaster. KEYWORDS: firestone tire recall scandal business ethics bridgestone response term paper. APA Style. 10 pages, 58 footnotes, 27 bibliographic references.		$70

15219. ETHICAL ISSUES FACING BUSINESSES AND INDUSTRIES IN THE EARLY 21ST CENTURY. It is argued that the two most significant ethical issues will be computer privacy and workplace diversity, both of which are related to general changes taking place in business and society. It is also argued that an ethical stance is good for business, and suggestions are made regarding how organizations can address these two issues. 9 pages, 19 footnotes, 9 bibliographic references.		$63

15218. A HYPOTHETICAL SHOE FACTORY IN A THIRD WORLD COUNTRY. This paper discusses the issues to consider in setting up a Third World factory for supplying a major Western shoe firm. Although such a factory would boost the local economy and provide jobs, its owners must take steps to avoid gaining a "sweatshop" reputation. Therefore, issues such as reasonable wage and the safety of workers need to be addressed, among other things. 5 pages, 10 footnotes, 5 bibliographic references.		$35

15213. CRITIQUE OF THREE BOOKS OF AFRICAN-AMERICAN ETHNICITY. According to Stephen Steinberg in The Ethnic Myth, ethnicity should be studied from an historical-structural perspective rather than a cultural perspective. America Black and White (Thernstrom and Thernstrom), Black Movements in America (Robinson) and Stylin' (Shane and White) are critiqued in terms of whether or not they meet the criteria established by Steinberg. 7 pages, 14 footnotes, 4 bibliographic references.		$49

15202. VENTURE CAPITALISTS AND ENTREPRENEURS. Discusses the advantages and disadvantages of new and growing businesses using venture capital, from the perspectives of both venture capitalists and entrepreneurs. Includes a discussion of the role of venture capital in the Internet boom of the 1990s, and how the decline in the boom led to a new attitude of caution among venture capitalists. 12 pages, 33 footnotes, 9 bibliographic references.		$84

15181. THE FORD MOTOR COMPANY AND MASS PRODUCTION. A paper on the social and economic impacts of Ford's assembly line, first implemented in 1914. For example, other businesses adopted similar methods for increased productivity, more consumers bought cars, and Ford used some of its profits to improve wages and work conditions. 7 pages, 22 footnotes, 5 bibliographic references.		$42

15156. MEMETICS AND BUSINESS CULTURES. The paper starts with a discussion of the root and meaning of the word "meme." Then, the concept of memes is applied to the spread of ideas in business cultures. Reference is also made to business writers who discuss a similar concept, but with the use of a different terminology. 8 pages, 22 footnotes, 9 bibliographic references.		$56

15149. THE FIRESTONE TIRE RECALL AND CRIMINAL RESPONSIBILITY. This paper discusses the year 2000 recall, and the incriminating evidence regarding Firestone's knowledge of fatal accidents, efforts to blame others for the problem, and defects in the manufacturing process. 6 pages, 9 footnotes, 5 bibliographic references.		$42

15148. HOME TO HARLEM (CLAUDE MCKAY). Focuses on how African American manhood is expressed in the 1928 novel. Includes the issue of whether the characters are stereotyped or realistic, and how the men relate to women. Also contrasts the main character, Jake, who copes with his problems by following his instincts, with Ray, whose intellectualism causes him to be isolated and unhappy. 6 pages, 18 footnotes, 6 bibliographic references.		$42

15138. THE FIRESTONE TIRE RECALL. This paper analyzes the handling of the August 9, 2000 Firestone tire recall. The research paper looks at the history of the recall, examining Firestone's own knowledge of the tire problems, Firestone's relationship with Ford, and Firestone's public response following the August 9th recall announcement. Concludes that Firestone missed the opportunity to learn from the mistakes made during the massive 1978 recall of its Firestone 500 tires and the ensuing public relations disaster. KEYWORDS: product recall firestone tires ford motor company roll overs safety term paper. APA Style. 12 pages, 58 footnotes, 28 bibliographic references. 3,720 words.		$84

15122. IRIDIUM PHONES: A FAILED PRODUCT INNOVATION. This termpaper provides an overview and analysis of the Iridium satellite phone system (Iridium LLC), with a focus on the critical factors in Iridium's failure. Following an introduction and summary of the Iridium project and its importance as an innovation in telecommunications, the research paper analyzes Iridium's strengths and weaknesses along with the key factors leading to the project's (and company's) failure. A concluding essay considers some of the lessons learned from this failed innovation. KEYWORD: new product failure satellite phone iridium innovation failure term paper. 12 pages + 1 page Appendix; 41 footnotes, 27 bibliographic sources. 4,321 words.		$84

15118. TELECOMMUTING. This paper provides an overview and analysis of the current status of telecommuting in the United States. Defines telecommuting and outlines its history, discusses the varieties of telecommuting, its prevalence in certain industries and occupations, and outlines the current scope of telecommuting. Details the impact of telecommuting on workers, managers, and organizations, discussing both the benefits (e.g., productivity increases, reduced overhead costs, better employee retention, improvements in job satisfaction) and downsides (e.g., security issues, safety issues, impact on employee-supervisor relations) to telecommuting. KEYWORDS: telecommuting remote work virtual employment term paper. APA Style. 22 pages, 52 footnotes, 28 bibliographic sources. 5,299 words.		$133

15075. THE U.S. SOFTWARE INDUSTRY. This paper provides an overview and analysis of the fast-growing and highly competitive U.S. software industry. Following a brief descriptive overview of the software industry, the industry environment and competitive structure are examined through a PEST (Political, Economical, Socio-cultural and Technological) analysis and through the use of Porter's (1985) Five Forces Model. A concluding section draws upon the results of the industry analysis to set forth a mission statement for a proposed new industry competitor. The mission statement follows the parameters of the Ashridge Mission Model, encompassing its four central components of purpose, strategy, values and behavioral standards. KEYWORDS: computer software industry competitive analysis term paper. APA Style. 16 pages, 43 footnotes, 35 bibliographic references. 4,227 words.		$112

15074. SMALL BUSINESS SUCCESS & FAILURE. Based on a review of the scholarly literature, this paper presents an overview and analysis of the key success and failure factors in small business enterprises. Includes a special focus on success/failure in small retail enterprises. Considers the role of financing, human resources, management skills, marketing, personality of the founder, and external factors such as economic considerations and regulatory concerns. KEYWORDS: small business failure success factors term paper. APA Style. 15 pages, 47 footnotes, 27 bibliographic sources. 5,120 words.		$105

15068. FREQUENT FLIER PROGRAMS. This research paper provides an overview and analysis of the history and current use of frequent flyer programs in conjunction with airline marketing. Following an analysis of the early history of frequent flier programs as they evolved in the U.S. airlines industry, the term paper provides an overview of current statistics on frequent flyer programs; an overview of recent trends in the marketing of these programs; and a discussion of the limitations of frequent flier programs. KEYWORDS: airline marketing strategies frequent flyer frequent flier programs airline passengers customer incentives us airlines term paper. APA Style. 12 pages, 37 footnotes, 22 bibliographic sources. 3,429 words.		$84

15062. THE U.S. AIRLINE INDUSTRY: PAST, PRESENT & FUTURE. This paper provides a survey overview of the U.S. airline industry, tracing its history through the regulated era (1920-1978), analyzing the objectives and scope of the 1978 Airline Deregulation Act, discussing the conditions in the industry during the 1980s and 1990s, and predicting the major trends and issues emerging over the first decade of the 21st century. KEYWORDS: airline industry history competition southwest airlines american airlines united deregulation. 12 pages, 39 footnotes, 25 bibliographic references.		$84

15061. CHARACTERISTICS OF HIGHLY SUCCESSFUL START-UPS. Drawing on a broad spectrum of empirical studies, anecdotal reports, and business case studies, this paper describes and analyzes the key characteristics of highly successful start-ups. The basic prerequisites of success are identified – solid management, adequate financing, a marketable idea – and the business and personal characteristics which discriminate the "successful" from the "highly successful" start-up are discussed. Persistence, drive for success, willingness to take calculated risks, a high level of flexibility and a willingness to accept the help and advice of more experienced and competent associates/backers are found to be key components in start-up success. KEYWORDS: business start up success failure factors entrepreneurs risks new ventures. APA Style. 12 pages, 43 footnotes, 25 bibliographic references. 3,823 words.		$84

14905. CASE ANALYSIS: GRASSROOTS ASSISTANCE IN RURAL CHINA. This paper provides an analysis of a case concerning a Japanese Grants-in-Aid grassroots project assistance for two villages in Dan feng County, an impoverished rural county in China’s Shaanxi Province. The project has a budget of $87,000 and involved the construction of three schools, three local health centers, two bridges, and 46 water resource facilities over the course of one year. The analysis considers whether or not the project is a success (and why), specifies the benefits the project provides at the local level, considers the key factors/persons contributing to the project’s success, and factors related to the project evaluation. It is argued that the project has been remarkably successful. KEYWORDS: rural china development grassroots education health water villager empowerment ngo project evaluation. APA Style. 10 pages, 5 footnotes, 1 bibliographic source. 2,652 words.		$70

14904. CORNING GLASS WORKS: THE ELECTRONIC PRODUCTS DIVISION (A) & (B) HARVARD CASE STUDIES 477024, 477073. This paper provides a case analysis of two related Harvard Business School case studies (477024 and 477073) by Michael Beer on organizational development at the Electronic Products Division (EPD) of Corning Glass Works. The new divisional head calls in assistance from the Organizational Development department to address problems of inter- and intragroup conflict in the functionally structured organization. The OD change program calls for a shift from a functional to a project team structure and makes controversial changes in management and authority lines. The case analysis includes a comprehensive situation analysis (covering both A & B), problem definition, problem analysis, identification and evaluation of alternatives, recommendations, and action plan. KEYWORDS: case study harvard case studies organizational development organizational change intergroup conflict restructuring corning glass case solution. 8 pages, 0 footnotes, 2 bibliographic sources. 1901 words.		$56

14903. APPEX CORPORATION HARVARD CASE STUDY 491082. This paper provides a case analysis and solution to a popular Harvard Business School case study (491082) by Nitin Nohria and Julie Gladstone on Appex Corporation, a technology firm providing management information systems and intercarrier network services to cellular telephone companies. The analysis considers the challenges that the new COO and soon-to-be CEO Ghosh faced when he joined Appex in May of 1988. The analysis then discusses the multiple changes in organizational structure Ghosh implemented at Appex from 1988 to 1991 after Appex’s acquisition by Electronic Data Systems (EDS). KEYWORDS: case study analysis harvard business case studies appex corporation cell phone industry organizational restructuring organizational change functional team product matrix structure term papers entrepreneurial management case solution.11 pages, 9 footnotes, 1 bibliographic source. 2,635 Words.		$77

14902. MICROSOFT SECURITY RESPONSE CENTER (A) IVEY CASE STUDY 9B01E019. This paper provides an analysis of a Richard Ivey School of Business case study (9B01E019) concerning a suspected security vulnerability in Microsoft’s Internet Information Server (IIS) software. Following an executive summary of the case study, the paper identifies key stakeholders and the major concerns of each stakeholder; analyzes the major concerns of the decision-maker in the case; develops an action plan with time-table for response; considers the ethical and practical issues in cooperating with a hacker to fix the problem; and discusses pros and cons of making source code public to expedite corrections of security vulnerabilities. KEYWORDS: computer security virus hacker Microsoft security vulnerabilities case studies ivey business case solution. Written 2006. 11 pages, 0 footnotes, 1 bibliographic source. 2,497 words.		$77

14901. DARK SCREEN CYBER-SECURITY CASE STUDY. This paper provides an analysis and case solution to a case study concerning a scenario-based cyber security exercise called Dark Screen. Following an executive summary of the case study, the paper compares and discusses threats, vulnerabilities and risks; explains the concept of due diligence within the context of the case; and presents three recommendations on how to view cyber-security differently. KEYWORDS: case solution computer security case study computer threats vulnerabilities virus case studies. 7 pages, 3 footnotes, 1 bibliographic source. 1,557 words.		$49

14900. HARVARD CASE STUDY 488016: UNITED PARCEL SERVICE (A). This paper provides an analysis and case solution to a Harvard Business School case study (488016) on United Parcel Service (UPS). As it celebrated its eightieth anniversary in 1987, small package delivery king UPS faced a rapidly changing external environment which challenged the company’s long-established human resources management policies and threatened to disrupt the organizational culture that many believe is key to UPS’s success. The analysis: 1) identifies and discusses the key issues and problems related to the fit between UPS’s current business strategy and its HR strategic plan and practices; 2) formulates an HR strategic plan to resolve these key issues and discusses how the proposed plan will support the current business strategy; and 3) elaborates on the staffing components of the proposed HR strategy. KEYWORDS: case studies harvard human resources management hrm staffing tech works organizational culture conflict case solution. 9 pages, 11 footnotes, 9 bibliographic sources. 2,193 words.		$63

14702. MANCO, THE DUCK COMPANY CASE STUDY. This paper provides a case study analysis and solution to a case study on Manco, a distributor of basic consumables such as duct tape, shelf liner and mailer envelopes, and best known for its Manco Duck logo and duck-themed marketing campaign. The analysis addresses five main issues: 1) how Manco uses consumer insight and consumer research in developing new products; 2) developing a new product for the Manco Duck brand family; 3) brand name and attributes of the new product; 4) developing an Internet strategy for Manco; and 5) taking the Duck brand product line to Europe. KEYWORDS: marketing case study case studies branding new product development distribution management strategy manco duck tape company case solution. 7 pages, 0 footnotes, 0 bibliographic sources. 1,769 words.		$49

14701. JOB EVALUATION. This paper provides an overview and analysis of contemporary job evaluation. The paper examines the purpose for job evaluation and the historical development of the process, the basic techniques and methodologies used in job evaluation, the strengths and weaknesses of these methodologies, and the influence of federal government legislation on job evaluation. The essay also looks at current controversies in job evaluation, such as comparable worth and the evaluation of emotional labor. KEYWORDS: job evaluation compensation management hrm point factor whole job ranking. Written 2001. APA Style. 12 pages, 44 footnotes, 7 bibliographic sources. 3,270 words.		$84

14258. COLGATE PALMOLIVE: CLEOPATRA SOAP IMD CASE STUDY IMD071. This paper provides a case analysis and solution to an International Institute for Management Development (IMD) case study (IMD071) by Sandra Vandermerwe and J. Carter Powis concerning difficulties encountered by the Canadian division of Colgate Palmolive in its launch of a new soap product (Cleopatra) in Quebec. Presents an analysis of the product’s strengths and weaknesses and the major threats and opportunities in the external environment. Identifies and evaluates alternatives strategies and then makes recommendations and presents an implementation plan for improving sales and increasing market share. KEYWORDS: colgate palmolive case studies marketing new product launch consumers soap marketing strategy swot case solution brand management strategy advertising. 5 pages of text + 1 appendix, 0 footnotes, 0 bibliographic sources.		$42

14257. COMMUNITY PRODUCTS, INC. (CPI) & RAINFOREST CRUNCH CASE STUDY. This paper presents an analysis of a case study concerning long-term strategy at CPI, a company that has enjoyed tremendous initial success and rapid growth marketing its flagship product, the candy Rainforest Crunch. Includes an analysis of the company’s financial position as well as its sales, marketing, production, and overall strategy. Recommendations are made for changes in each of these areas. KEYWORDS: case studies marketing strategy strategic planning case solution. 5 pages 3 footnotes, 9 bibliographic references.		$35

14256. WHISTLER CORPORATION (A) HARVARD CASE STUDY This paper presents an analysis and solution to a Harvard Business School case study (from William Ellet's Case Study Handbook) which describes the circumstances surrounding Whistler Corp.'s decision whether or not to continue manufacturing operations in the United States. Following the successful pilot of a new manufacturing process, Whistler’s president has identified three possible alternatives. Manufacturing alternatives (including charts) are evaluated and recommendations made on moving production offshore. KEYWORDS: case studies Harvard business manufacturing offshore strategy case solution globalization. 6 pages, 0 footnotes, 0 bibliographic sources.		$42

14255. HURRICANE ISLAND OUTWARD BOUND SCHOOL HARVARD CASE STUDY 588019 This paper provides an analysis and case solution to a Harvard Business School case study (588019) by Thomas V. Bonoma and Bruce H. Clark. Although the Hurricane Island school is still number one in the Outward Bound national network of youth oriented wilderness expedition programs, an adjustment in strategy may be needed to maintain that position. Based on a comprehensive strengths-weaknesses-opportunities-threats (SWOT) analysis, a marketing action plan which attempts to balance the often conflicting philosophies of the commercialist and idealist factions in the group is presented. KEYWORDS: swot marketing Harvard business case corporate sponsorship professional development pricing strategy case solution non-profit. 13 pages, 0 footnotes, 0 bibliographic sources.		$91

14253. BOB KNOWLTON AT SIMMONS LABS CASE STUDY. This case focuses on group dynamics, interpersonal relations and conflict within teams, team and organizational leadership, and organizational communication at a scientific lab. Dr. Jerrold hires a brilliant scientist, Fester, and places him in Bob’s group. The analysis considers Bob’s attributions concerning Fester, Dr. Jerrold and the group as a whole and identifies the central norms of the research group. Jerrold’s leadership style is described and considered in the context of Bob’s need for guidance. The analysis also considers Bob’s leadership style and its strengths and weaknesses. KEYWORDS: business case studies teams group dynamics group cohesion leadership conflict in work groups case solution. 5 pages, 0 footnotes, 0 bibliographic sources. 1,318 words.		$35

14252. VICKS INTERNATIONAL; LATIN AMERICA/FAR EAST HARVARD CASE STUDY This paper presents a case analysis and solution to a classic Harvard Business School case study on the Latin America/Far East division of Vicks International. The case concerns a manager’s (McGuire) proposal that Vicks make a manufacturing plant investment in Indonesia, a market where the company’s products are already well-established. The analysis focuses on five key questions: 1) What factors should McGuire stress when he takes his case to the board? 2) What are the Board’s likely objections to the proposal? 3) What are the economic exposure factors and how can the company compensate for these factors? 4) What are the political risks? 5) What are the strategic (market) considerations? KEYWORDS: marketing manufacturing case study harvard case study fdi Indonesia risk assessment marketing strategy case solution. 8 pages, 0 footnotes, 0 bibliographic sources. 1,850 words.		$56

14250. HABITAT FOR HUMANITY INTERNATIONAL HARVARD CASE STUDY 9-694-038. This paper provides a case analysis and solution to a Harvard Business School case study (9-694-038) by Gary Loveman and Andrew Slavitt on Habitat for Humanity, a successful non-profit organization. The case focuses on human resources management issues, as well organizational concerns with headquarter-affiliate relations. It is argued that despite its many successes, Habitat lacks direction and control. Mr. Snider must establish central direction, specific goals, and performance measurements, rewriting the Affiliate Covenants if necessary. KEYWORDS: case studies harvard case study hrm organizational management social enterprise organizational mission service management nonprofit international business. 12 pages, 0 footnotes, 0 bibliographic sources. 2,820 words.		$84

14249. THE BOEING 767: FROM CONCEPT TO PRODUCTION (A) & (B) HARVARD CASE STUDY 9-688-040. This paper presents an analysis and solution to a Harvard Business School case study (9-688-040) and related supplement (9-688-041) by David A. Garvin , Lee C. Field, and Janet Simpson on leading global aircraft manufacturer Boeing. This case concerns a manufacturing dilemma faced by Boeing as it approached the final production stage on its 767 family of aircraft. Based on an analysis of market conditions, trends in federal regulation, company strengths and weaknesses, and risks and benefits of viable alternatives, it is recommended that Boeing undertake to modify cockpits of thirty planes already in production during the course of inline production, rather than retrofitting planes after-the-fact. Based on the analysis, it is further recommended that Boeing manage its future 7J7 project differently than its predecessor, the 767 and shorten its program development timeframe by combining its program definition and cost definition phases and through the rigorous utilization of flexible design and manufacturing techniques. KEYWORDS: Harvard case studies manufacturing production strategy flexible design aircraft case solution project management operations management. 11 pages, 0 footnotes, 0 bibliographic sources. 2,475 words.		$77

14248. WALL DRUG: FACING THE 1990S CASE STUDY. This paper presents a case analysis and solution to a case study on South Dakota-based Wall Drug concerning possible expansion plans. Following problem identification and overview, the paper presents an analysis of Wall’s external environment, considering relevant economic, social, and technical factors. Wall’s major internal strengths (with a special focus on finances) and weaknesses are considered in the context of external threats and opportunities. Alternatives are identified and analyzed, and recommendations, along with a brief action plan, presented. KEYWORDS: case studies expansion strategy financial analysis wall drugs marketing strategy case solution. 11 pages, 0 footnotes, 0 bibliographic sources. 2,503 words.		$77

14247. U.S. PIONEER ELECTRONICS CORP. HARVARD CASE STUDY 579079. This paper presents an analysis of and solution to a Harvard Business School case study (579079) by Hirotaka Takeuchi on Pioneer Electronics concerning a problem in the company’s U.S. distribution strategy. The analysis identifies the problem and its major issues as they relate to retail dealers and end-use customers; formulates five possible alternatives and discusses the strengths and weaknesses of each; and presents a decision with a two part action plan involving the implementation of dealer incentives and a program of selective multiple branding. KEYWORDS: Harvard case studies marketing distribution strategy electronics case solution advertising electronics vertical integration channel management. 6 pages, 0 footnotes, 0 bibliographic sources. 1,414 words.		$42

14246. U.S. PIONEER ELECTRONICS CORP.HARVARD CASE STUDY 579079. This paper presents an analysis and a case solution to a Harvard Business School case study (579079) by Hirotaka Takeuchi on Pioneer Electronics concerning a problem in the company’s U.S. distribution strategy. The analysis identifies the problem and its major issues as they relate to retail dealers and end-use customers; formulates five possible alternatives and discusses the strengths and weaknesses of each; and presents a decision with a two part action plan involving the implementation of dealer incentives and a program of selective multiple branding. KEYWORDS: Harvard case studies marketing distribution strategy electronics case solution advertising strategy. 6 pages, 0 footnotes, 0 bibliographic sources. 1,414 words.		$42

14245. CULTURE & MANAGEMENT IN SWEDEN. This paper explores how culture influences management, looking at the case of Sweden, with comparisons to the United States. The paper begins with an overview of the cultural and historical influences on management in Sweden, stressing the role of Sweden’s agricultural (versus urban) heritage. Drawing on the work of Geert Hofstede and others, a profile of the Swedish/Scandinavian management style, with direct comparisons to American management style, is presented. Keywords: comparative management Hofstede feminine culture. Written 1996. 11 pages, 15 footnotes, 61 bibliographic sources. 2,715 words.		$77

14239. TURNER BROADCASTING SYSTEMS,1988 CASE STUDY. This paper presents an analysis and case solution to a case study of Ted Turner’s visionary cable broadcasting system (TBS, Turner Communications) in 1988. After identifying the existing grand, corporate, and business strategies, Turner Broadcasting’s internal (mission, financial analysis, segment analysis, management) and external (competition, industry trends, economy) environments are analyzed. It is recommended that the overall strategy be one of measured retrenchment following what has been perhaps a too-eager period of diversification. KEYWORDS: strategic management case study diversification broadcasting marketing strategy case studies solution. 6 pages, 0 footnotes, 0 bibliographic sources. 1,534 words.		$42

14238. TISSOT AND THE SWISS WATCH INDUSTRY CASE STUDY. This paper presents an analysis and case solution to a case study of a major competitor in the Swiss watch industry. Tissot’s major problem is its almost total lack of brand image — a weakness which has eroded Tissot’s sales volume and margins, left it vulnerable to competitors, prevented the development of customer loyalty, and precluded the company from taking advantage of existing market opportunities. Tissot’s fuzzy brand image problem has been further exacerbated by the prolonged failure to establish and implement a coherent marketing program. The paper includes a situation analysis, competitor analysis, SWOT (strengths, weaknesses, opportunities, threats) analysis, identification and evaluation of alternatives, recommendations and rationale, and implementation plan. KEYWORDS: marketing strategy case study brand image international competition watches case studies case solution. 13 pages, 0 footnotes, 0 bibliographic sources. 3,713 words.		$91

14237. SOLA CHEMICAL COMPANY CASE STUDY. This paper presents an analysis and case solution to a case study of a US-based global manufacturer and distributor of industrial chemicals. Set in the year 1970, the case focuses on Sola’s global expansion. The problem confronting Sola in its international division is not merely one of improving efficiencies in the finance and control function, but also one of organizational structure, and of human relations management. The case analysis defines the problem in each of these three areas, identifies and evaluates strategic alternatives, and presents recommendations with a brief action plan for implementation. KEYWORDS: strategic management case studies financial management controls human resources management organizational structure strategy globalization international expansion case solution. 9 pages, 0 footnotes, 0 bibliographic sources. 2,207 words. Section 5A, 5A1,5C,5D,7C		$63

14236. SIGNETICS CORPORATION CASE STUDY. This paper presents an analysis and a case solution to a case study of an automotive equipment manufacturer (Signetics Corporation) in the early 1980s. Evaluates and analyzes Signetic’s effort to complete a major shift in its competitive strategy from one which had focused on production (i.e., volume, delivery, profit) to one which focused on product (specifically product quality) and makes recommendations on how the company can achieve its strategic objectives. Considers three possible strategic alternatives and presents an implementation one for the recommended alternative. KEYWORDS: case studies strategic management quality management case study vendor relations product strategy case solution. 5 pages, 0 footnotes, 0 bibliographic references. 1,334 words.		$35

14235. PLAYBOY ENTERPRISES, INC., 1992 CASE STUDY. This paper presents an analysis and a solution to a case study of Playboy Enterprises, Inc. (PEI), the parent company of leading men’s magazine, Playboy. The paper provides a strategic audit of Playboy in 1992. The company’s mission, objectives and existing strategy are defined. A summary company analysis, including a financial analysis and a business segment analysis, is presented, along with an analysis of the external business environment in 1992. A summary SWOT analysis provides the background for identification of three strategic alternatives. It is recommended that Playboy embark on a strategy which will essentially rebuild the Playboy image at home, while expanding in traditional, male-dominated product lines abroad. To implement the new strategy, it is recommended that PEI launch a new subsidiary company to be called Vanguard. The basic theme underlying Vanguard's products, which should include a monthly magazine, couple-oriented videos and sexual-aid products, should be "new-age sexuality: the 21st century and beyond." KEYWORDS: strategic management marketing case studies men’s magazines sex entertainment industry case study strategy case solution. 11 pages, 0 footnotes, 0 bibliographic sources. 2,453 words. Sections 5A, 5B, 5D, 22B		$77

14234. PEOPLE’S TRUST COMPANY CASE STUDY. This paper presents an analysis and case solution to an organizational change and human resources management case study of a trust company (People's Trust) in the 1980s. After a shift in organizational strategy and a change in CEO, there is now a growing schism between the new employees and the older, more established employees in terms of job goals, education, motivation, supervisory capacity and general usefulness to the company. Includes a problem analysis, discussion of alternatives, and recommendations. KEYWORDS: case studies HRM strategy organizational conflict case study personnel management corporate culture case solution. 4 pages, 0 footnotes, 0 bibliographic sources. 964 words. 5A1, 5D, 5A		$28

14233. NORTHERN TELECOM, INC. CASE STUDY. This paper presents an analysis and case solution to a case study of Canadian telecommunications giant, Northern Telecom. The case is set in the late 1980s, a time when Northern Telecom faces two related main problems: the maturation of the digital centrex market and the rapid evolution and growth in the ISDN market. Presents an audit of the company’s current strategy, an assessment of internal strengths and weaknesses, and an analysis of the strategic environment related to competition and technological factors. KEYWORDS: case studies strategy telecommunications marketing strategic management case study SWOT case solution. 6 pages, 0 footnotes, 0 bibliographic sources. 1,386 words.		$42

14232. KINDER CARE CASE STUDY. This paper presents an analysis and a case solution to a case study of a daycare center in the 1980s facing a shrinking target market as a result of demographic changes. Presents a diagnosis and statement of the problem, identifies four potential alternative strategies, evaluates each alternative, and presents recommendations on the implementation of a new marketing and management strategy to address the problem. The paper concludes with a five-step implementation plan. KEYWORDS: case studies marketing strategy management case study market segmentation target marketing strategic positioning case solution. 5 pages, 0 footnotes, 0 bibliographic sources. 1,211 words.		$35

14231. ORGANIZATIONAL CHANGE AT IC ASSEMBLERS CASE STUDY. This paper presents an analysis and a solution to an organizational change case study. Taking the perspective of an organizational development consultant and written as a report to the company CEO, the analysis diagnoses the problem (related to an entrenched bureaucratic culture and an obsolete organizational structure) at the company and makes recommendations for change, following Kurt Lewin’s model of “unfreezing”, change, and “refreezing”. KEYWORDS: case study organizational change case studies changing organizational culture Lewin management case solution OD. 8 pages, 0 footnotes, 0 bibliographic sources. 2,178 words.		$56

14229. AMERICAN GREETINGS CASE STUDY. This paper presents an analysis and solution to a case study on greeting cards maker American Greetings (AG), the chief rival of Hallmark. Analyzes AG’s external operating environment (including competition and consumer tastes), internal strengths and weaknesses (including financial position), and provides a concise statement of the problem and the major sub-issues in the case. Identifies and evaluates alternatives. Concludes with recommendations and a proposed implementation plan for a new marketing strategy. KEYWORDS: case studies marketing strategy strategic management case study greeting cards competition case solution swot. 7 pages, 0 footnotes, 0 bibliographic sources. 1,694 words.		$49

14228. GM’S TAKEOVER OF EDS CASE STUDY. This paper presents an analysis and solution to a case study of General Motor’s (GM) difficult takeover of Electronic Data Systems (EDS). Considers how GM could have better handled the takeover and offers specific recommendations on steps GM could have taken to mitigate problems related to culture clash and employee morale. Explores possible reasons why some employees were more upset about the takeover than others. Speculates on whether or not GM would embark on such a takeover in the future. KEYWORDS: case studies mergers & acquisitions hostile takeover organizational culture clash employee morale job satisfaction case study case solution. 5 pages, 0 footnotes, 0 bibliographic sources. 1,194 words.		$35

14226. THE ELECTRIC UTILITY INDUSTRY IN 1992 CASE STUDY. This paper presents an analysis and a case solution to a case study on the U.S. electric utility industry in 1992, a time when the U.S. Electric Utility Industry was plagued by sub-par profitability, high costs of construction, regulatory stalemates, decreasing consumer demand, increasing competition from alternative energy sources, and a poor public image. After problem identification, the problem analysis focuses on how the industry should cope with a new marketing environment; internal restructuring within the industry (mergers and acquisitions) and external penetration (from competitors such as AT&T) of the industry; and the new environmental/government regulatory environment. It is recommended that the industry reaffirm its single-business concentration strategy as an energy provider but that it also embark on horizontal expansion within the energy field. To control its overcapacity problem, intensification of load-management efforts and reductions in new plant construction are recommended. KEYWORDS: case study electric power industry case studies management strategy marketing alternative energy case solution. 6 pages, 0 footnotes, 0 bibliographic sources. 1,353 words.		$42

14225. CASE STUDY: THE ELECTRIC UTILITY INDUSTRY IN 1992. This paper presents an analysis of a case study on the U.S. electric utility industry in 1992, a time when the U.S. Electric Utility Industry was plagued by sub-par profitability, high costs of construction, regulatory stalemates, decreasing consumer demand, increasing competition from alternative energy sources, and a poor public image. After problem identification, the problem analysis focuses on how the industry should cope with a new marketing environment; internal restructuring within the industry (mergers and acquisitions) and external penetration (from competitors such as AT&T) of the industry; and the new environmental/government regulatory environment. It is recommended that the industry reaffirm its single-business concentration strategy as an energy provider but that it also embark on horizontal expansion within the energy field. To control its overcapacity problem, intensification of load-management efforts and reductions in new plant construction are recommended. KEYWORDS: case study electric power industry case studies management strategy marketing. 6 pages, 0 footnotes, 0 bibliographic sources. 1,353 words.		$42

14224. MANAGEMENT AT CONVAIR CASE STUDY. This paper provides an analysis and a case solution to a management case study concerning aircraft manufacturer, Convair, a division of General Dynamics. Convair has suffered from cost overruns, poor planning, and top management arrogance. The analysis focuses on the setting and implementation of controls and setting new, realistic objectives. KEYWORDS: case studies financial controls management case study aircraft manufacturer strategic objectives corporate culture case solution. 8 pages, 0 footnotes, 0 bibliographic sources. 2,146 words. Section 5A, 5D		$56

14223. SUBURBAN CABLEVISION CASE STUDY. This paper provides a case analysis and a case solution to a marketing case study concerning a cable television company. Kim Harrison, the new marketing manager for Suburban CableVision, must develop a new marketing plan for Suburban CableVision for 1987. Following an overview of the components of the marketing plan, this paper analyzes critical factors in Suburban CableVision's internal (company) environment as well as critical factors in the external environment of the industry and market. An analysis of the existing marketing mix is followed by a S.W.O.T. analysis. Recommendations for action are then made. KEYWORDS: case study marketing strategy case studies SWOT marketing plan case solution. 17 pages, 0 footnotes, 0 bibliographic sources. 3,805 words.		$119

14222. CASE STUDY: BURGER KING’S BATTLE FOR THE BURGER. This paper provides an analysis and a case solution to a case study focusing on strategic challenges for Burger King in the mid-1980s. In a market increasingly approaching saturation, in a climate of changing consumer tastes, and in an industry facing rising costs and serious labor shortages, Burger King must define a strategy which will enable it if not to best, at least to gain some ground on, its chief burger competitor and the industry leader, McDonald's. Analyzes significant factors in the external environment (economy, market saturation, labor, consumer tastes, competition) as well as in Burger King’s internal environment (product positioning, strengths and weaknesses, organizational factors). The concluding section presents recommendations on shifts in Burger King’s marketing strategy. KEYWORDS: marketing fast food market competition Burger King McDonalds strategy case studies case study burgers restaurant chains case solution. 8 pages, 0 footnotes, 0 bibliographic references. 1,781 words.		$56

14221. THE EUROPEAN BREWING INDUSTRY 1992 CASE STUDY. This paper provides a strategic management case analysis and case solution to a case study on the European brewing industry in 1992. Following a brief situation overview and discussion of the main objectives of the industry in 1992 and beyond, the state of the industry and its internal and external environment are analyzed using a PESTL (Political, Economic, Social, Technical, and Legal influences in the external environment) and SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis. Based on this analysis, a strategic appraisal of the industry is conducted, considering key themes, directions, and effectiveness of current strategy, and making recommendations for the European brewing industry’s future strategy. KEYWORDS: strategic management marketing strategy swot pest europe breweries beer industry case studies case solution. 18 pages, 0 footnotes, 0 bibliographic sources. 4,807 words.		$126