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5A. MANAGERIAL SCIENCE

How to interpret the catalog entries:
  • How old is my paper? The closer a paper is to the top of a page, the more recently it was written.
  • Book reviews Underlined titles indicate that the paper is a review/summary of a book.
  • Page lengths, footnotes and bibliographic references: The title of the paper, usually typed in capital letters, is followed by a brief description of the paper and a specification of text page length (NOT including the bibliography or endnote pages), number of footnotes or citations, and number of bibliographic references.
 
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17245. AMERICAN AIRLINES STRATEGY. This paper provides a strategic analysis of American Airlines (AA), examining the world’s largest air carrier’s existing strategy and strategic options within the context of a turbulent operating environment.. The main part of the paper presents a profile of American’s history, operations and existing strategies. Another section briefly examines AA’s strategic operating environment through a summary PEST analysis of the external environment and a summary industry analysis. The concluding section considers American’s strategic options based on a the previous analysis and a summary S.W.O.T. (strengths-weaknesses-opportunities-threats) analysis. Keywords: international airlines strategic marketing management SWOT competitive strategy american southwest airlines united. Written 2004. 15 pages; 84 footnotes; 41 bibliographic sources. 4,731 words.   $105
 
17221. MANAGEMENT ROLES IN HEALTH/ELDER CARE PROFESSION. This paper notes that many roles and responsibilities for managers in health professions and health care organizations (and more specifically nursing homes) are similar to those of managers in general. Nonetheless, there are also management roles and responsibilities specific to the health care field, as well as specific issues that need to be addressed in this field. Topics include: changes in technology and customer demands (with a projection to the year 2040), the need to balance cost-efficiency and quality of services delivered, and the importance of mentoring. Keywords: healthcare health managers comparative management. 11 pages; 24 footnotes; 9 bibliographic sources. 2,662 words.   $77
 
17218. LEADERSHIP: MANAGEMENT REPACKAGED? This paper provides an overview and analysis of the contemporary notions of business leadership and makes the argument that in some ways, leadership is really just management repackaged. Argues that leadership is not superior to management. Rather, leadership is really just one aspect of the much broader construct of management. Furthermore, it is argued that many of the characteristics which are today put forth as being the earmarks of a “good leader” are fundamentally no different form the characteristics which identified the “good manager” in an earlier era. Keywords: management theory leadership business managers organizational leaders. Written 2004. 10 pages; 25 footnotes; 16 bibliographic sources. 2,414 words.   $70
 
17213. BRITISH AIRWAYS MARKETING STRATEGY. This paper provides a brief review of the literature on marketing strategy in general, and marketing strategy in the international airlines industry in particular, and then applies the major theories, models, and concepts to the specific case of British Airways (BA). Discusses BA’s market segmentation, positioning and branding efforts and refers to specific recent advertising campaigns. Keywords: international airlines marketing market segmentation advertising branding competition strategy. Written 2004. 9 pages; 45 footnotes; 39 bibliographic sources. 2,089 words.   $63
 
17212. THE FIVE CS OF CREDIT AND LENDING: CAPACITY, CAPITAL, COLLATERAL, CONDITIONS AND CHARACTER. This paper provides an overview and analysis of the Five Cs of lending, focusing primarily on their application in consumer lending (both home mortgage and non-mortgage consumer lending) with some reference to small business lending. The investigation individually defines, describes and discusses each of the five Cs, showing how the criterion factors into the lenders’ decision to grant a loan or extend credit and demonstrating how, collectively, the Five Cs of Credit constitute the industry’s basic rules of lending. The concluding analysis examines the relationship between the Five Cs and credit scoring systems and, through a discussion of the limitations and shortcomings of credit scoring, argues that lenders must continue to supplement their credit scoring procedures with a manual application of the Five Cs to ensure sound lending decisions. KEYWORDS: consumer lending criteria mortgage qualification collateral conditions credit scoring credit granting lending practice. Written 2004. 28 pages, 73 footnotes, 35 bibliographic sources. 6,491 words.   $133
 
17209. THE FAILED PROMISE OF MERGERS AND TAKEOVERS. This paper provides an overview and analysis of the finding that mergers and takeovers seldom produce the improvements in performance which their advocates suggest. The analysis identifies and considers the strengths and limitations of the performance measures used to judge the effectiveness of mergers and takeovers. The investigation considers the major reasons why mergers and takeovers do not produce their expected improvements in performance. Finally, the analysis considers some of the actions that managers can take to improve the likely success of mergers and takeovers. KEYWORDS: mergers acquisitions hostile takeovers organizational culture clash success failure M&A. Written 2004. 17 pages, 47 footnotes, 32 bibliographic sources. 4,544 words.   $119
 
17207. BRITISH AIRWAYS AND THE INTERNATIONAL AIRLINES INDUSTRY: P.E.S.T. & S.W.O.T. This paper provides an analysis of British Airways’ micro and macro operating environment as part of the international airlines industry. A modified P.E.S.T. (Political-Economic-Social-Technological) analysis is combined with a brief competitive environment profile for the environmental analysis. Based on this background analysis, a S.W.O.T. (Strengths-Weaknesses-Opportunities-Threats) analysis is then undertaken. Recommendations are made based on the PEST and SWOT analyses. Keywords: strategic audit international airlines operating environment British Airways competition strategy. Written 2004. 11 pages; 41 footnotes; 38 bibliographic sources. 2,540 words.   $77
 
17200. AOL-TIME WARNER MERGER. This paper presents a proposal for organizational change at AOL-Time Warner. The proposed change program aims at addressing the organizational problems which emerged as a result of the 2000 merger between the world’s biggest online service provider (AOL) and one of the world’s biggest media companies (Time Warner) and involves the creation of a new, post-merger organizational culture. It is argued that one of the main reasons behind the widely perceived failure of the AOL Time Warner merger has been the clash of the two very different organizational cultures. Describes the post-merger situation, defines the problem and articulates the proposed change, along with a justification for the proposal. Potential alternative change proposals are briefly discussed. The concluding sections presents a plan for implementing and managing the proposed cultural change program. Areas of potential resistance to change are identified and ways to handle this resistance considered. Keywords: aol time warner mergers organizational culture change management resistance employee morale. Written 2004. 12 pages; 59 footnotes; 23 bibliographic sources. 3,652 words.   $84
 
17197. FIRST CENTRAL BANK OF RIVER CITY HARVARD CASE STUDY 9488015. This paper provides a legal and ethical analysis of a Harvard Business School case study (9488015) on First Central Bank of River City involving an attempt by the International Metal Workers Union (IMU) to organize the bank’s white collar workers. The legal analysis first summarizes the relevant facts of the case and articulates the critical issues. The applicable legal rules are identified and discussed. The legal analysis concludes with recommendations on the appropriate legal action. The second part of the paper presents an analysis of the ethical issues in the case. The major ethical issues are identified and discussed. Possible ethical alternatives are identified and recommendations for appropriate ethical action stated. Keywords: banking unionization white collar workers union busting ethics labor law case study case solution. 16 pages; 33 footnotes; 8 bibliographic sources. 3,962 words.   $112
 
17193. ASHLAND OIL INC (A): TROUBLE AT FLOREFFE HARVARD CASE 390017. This paper presents an analysis and a case solution to a Harvard Business School case study (390017) of a 1988 oil spill at an Ashland Oil terminal near Pittsburgh. Following a brief summary of the facts of the case, an ethical and legal analysis of Ashland’s response to the crisis is presented. Ashland’s two alternative Press Releases related to the crisis are then compared and contrasted, and the ethical and legal differences between the two release identified and discussed. The concluding section of the analysis presents a draft of a different press release which reflects the appropriate stance for Ashland to take. Keywords: oil spill ethics law crisis management strategy case study case solution communications management . 15 pages; 6 footnotes; 5 bibliographic sources. 4,295 words.   $105
 
17191. PAT PARKER & ASSOCIATES HARVARD CASE STUDY 9393059. This paper provides a legal and ethical analysis of a Harvard Business School case (9393059) involving a small research firm specializing in opposition research for political candidates. The legal analysis first summarizes the relevant facts of the case and articulates the critical issues which revolve around copyright law, contract law, and campaign financing law. The applicable legal rules are then identified and discussed. The legal analysis concludes with recommendations on the appropriate legal action. The second part of the paper analyzes ethical issues in this case. The major ethical issues are identified and discussed. Possible ethical alternatives are identified and recommendations for appropriate ethical action stated. Keywords: campaign financing ethics political opposition research copyright contract law case study case solution. 18 pages; 21 footnotes; 12 bibliographic sources. 4,500 words.   $126
 
17190. BOEING COMPANY & ORGANIZATIONAL CHANGE. This paper provides a prescriptive overview of organizational change at troubled Boeing Company. Following a description of the company’s operations, structure, and micro and macro environment, an organizational change and development approach is used to diagnose problems at Boeing. Based on the diagnosis, a plan for intervention and implementation of organizational change is outline. Another section considers the evaluation of the recommended change program. The concluding discussion considers the organizational change implications of this case for managers in general and public administrators in particular. Keywords: organizational change Boeing aerospace management development administration. Written 2004. 15 pages; 35 footnotes; 26 bibliographic sources. 4,123 words.   $105
 
17189. MANAGING PRODUCT SAFETY: THE FORD PINTO HARVARD CASE STUDY 383129. Drawing primarily on information presented in Harvard Business (1984) case 383129, “Managing Product Safety: The Ford Pinto,” by Kenneth E. Goodpaster and Dekkers L. Davidson, along with supplementary data from business, legal, and news media sources, this paper presents a legal and ethical analysis of the Ford Pinto product safety case. The focus of the analysis is on Ford’s management of the product safety issues presented in the Pinto case. The first part of the paper presents a legal analysis of the case. This part identifies the relevant facts, critical issues, and appropriate legal rules in the case. Conclusions related to the appropriate legal disposition of the case are delineated. Drawing on the facts presented in the first part of the paper, the second part of the paper explores and analyzes the key ethical issues in this case. Ethical alternatives are identified and the recommendations concerning appropriate ethical action made. Keywords: product safety ethics Ford Pinto automotive product recall case study case solution. 18 pages; 19 footnotes; 11 bibliographic sources. 4,959 words.   $126
 
17178. PORTUGUESE SOLID WASTE RECYCLING: MARKET ENTRY STRATEGY. Taking the perspective of an American firm considering investment prospects in Portugal, this paper presents a S.W.O.T. (Strengths-Weaknesses-Opportunities-Threats) analysis of Portugal. Part 1 provides a general overview of the Portuguese market and business climate, focusing on general strengths, weaknesses, opportunities and threats from the perspective of the American investor. Specific high-potential areas for investment are identified and one area – solid waste recycling – is selected for further investigation. Part 2 provides a brief overview of the solid waste recycling market in Portugal. Drawing on the analysis from Parts 1 and 2, Part 3 presents a summary SWOT analysis for an American solid waste recycling firm planning on entering the Portuguese market. Keywords: Portugal country risk assessment investment solid waste industry recycling SWOT. Written 2004. 12 pages; 35 footnotes; 13 bibliographic sources. 3,261 words.   $84
 
17173. COMPARISON OF FOUR NORTH AMERICAN SHOPPING MALLS. This paper explores the meaning and importance of shopping malls through a comparison of four North American malls: 1) Mall of America (Bloomington, Minnesota); 2) West Edmonton Mall (Edmonton, Alberta); 3) Woodbury Commons Premium Outlets (Central Valley, New York); and 4) Westfarms Mall (West Hartford, Connecticut). Following a general discussion on the development of shopping malls and their importance, the paper compares and contrasts the four shopping malls in terms of their respective marketing strategies, consumer behavior, social class, and psychographics. Keywords: shopping malls consumerism marketing consumer behavior. Written 2004. 15 pages; 59 footnotes; 23 bibliographic sources. 4,340 words.   $105
 
17161. GEOGRAPHIC INFORMATION SYSTEMS (GIS) FOR DECISION MAKING. This paper investigates and discusses the use of Geographic Information Systems (GIS) for decision-making applications in the real world, including real estate development planning, agricultural development, environmental management, urban development, and public management. The existing and potential uses of GIS for decision making in watershed management, environmental protection, agricultural planning, agricultural/non-agricultural land allocation decisions, urban commercial development, and urban planning and management are described and discussed. Limitations and problems in GIS implementation and use within these contexts are also discussed. A concluding section looks at the future of GIS technologies and usages. Written 2003. 13 pages; 37 footnotes; 20 bibliographic sources. 3,586 words.   $91
 
17148. TOTAL QUALITY MANAGEMENT (TQM) AND ORGANIZATIONAL CHANGE. This paper looks at the connection between Total Quality Management (TQM) and organizational change in contemporary management practice. The paper begins with a discussion of the definition and history of TQM (including the recent TQM comeback) and an overview of the types of organizations using TQM. It is argued that widespread organizational change has always been an underlying assumption of the TQM process. When successfully implemented, TQM can help companies adapt to rapidly changing environments and serve as a facilitator for more radical internal changes (such as those related to reengineering) as well as an enabling factor in the development of a climate of sustainable continuous improvement and innovation. Keywords: change quality reengineering management. Written 2003. 15 pages; 62 footnotes; 28 bibliographic sources. 4,163 words.   $105
 
17147. COMMERCE BANCORP: SWOT & STRATEGIC ANALYSIS. This paper presents a S.W.O.T. (strengths-weaknesses-opportunities-threats) analysis of fast-growing Commerce Bancorp of Cherry Hill, New Jersey. Based on this SWOT analysis, the soundness of Commerce Bancorp’s existing strategy is assessed. Alternative strategies are considered and the concluding section makes recommendations on Commerce’s future strategy. Keywords: banking strategy banks SWOT. Written 2003. 12 pages; 49 footnotes; 23 bibliographic sources. 3,575 words.   $84
 
17146. BIG LOTS! STRATEGY. This paper provides a strategic analysis of Big Lots!, the number one closeout retailer. Following an overview of the company, its history, and its operations, a S.W.O.T. (strengths-weaknesses-opportunities-threats) analysis of Big Lots is presented. Strategic alternative for Big Lots are identified and assessed. The concluding section makes recommendations on strategy and consider the future prospects for the company. Keywords: discount closeout retail strategy. Written 2003. 12 pages; 51 footnotes; 24 bibliographic sources. 4,596 words.   $84
 
17113. GENERAL MOTORS STRATEGY. This paper provides an overview and analysis of strategy at General Motors, with a close focus on new product strategy, suing the Chevy Avalanche as a primary example. The analysis begins with a strategic profile of General Motors and identification of the company’s strategic intent and mission. Following this, a SWOT (strengths-weakness-opportunities-threats) identifies the company’s critical internal strengths and weaknesses as well as the threats and opportunities in the external environment. Other sections summarize GM’s e-marketing activities, profile key financial information, and provide a summary overview of the Chevy Avalanche product. The final sections focus on strategy formulation (identification and evaluation of strategic alternatives) and the provision of specific strategic recommendations with action plans and likely competitor responses. Written 2002. 37 pages; 84 footnotes; 47 bibliographic sources. 8909 words.   $133
 
17107. A FIVE FORCES ANALYSIS OF THE U.S. AIRLINE INDUSTRY. This paper explores how competitors within the U.S. airline industry could use Porter’s (1980, 1991) Five Forces model to analyze competition within their industry and formulate appropriate strategies. The five forces in the U.S. airline industry are analyzed with reference to recent industry trends (e.g., increasing concentration, entry of new low-cost competitors, application of technology to reduce distribution costs, movement toward global alliances and towards deregulation, evolution of open skies agreements) and recent events in the global environment that have particularly impacted competitors in the U.S. airline industry (e.g., growth of Internet and related technologies, economic recession, and 9/11 terrorist attacks). Keywords: airlines competition Porter recession terrorism technology southwest airlines. Written 2002. 7 pages; 14 footnotes; 12 bibliographic sources. 1,658 words.   $49
 
17084. NUCOR CORPORATION CASE STUDY. This paper provides a case analysis and case solution to a case on Nucor Corporation, a company in the U.S. steel production industry. The case is drawn from Hitt, Ireland, & Hoskisson's Strategic Management: Competitiveness and Globalization. The paper analyzes the external environment and competition within the industry, as well as the company's strategies, core competencies, and performance. A SWOT analysis is also included, along with recommendations for strategy formulation and implementation. KEYWORDS: business strategy case study recommendations Nucor steel industry case solution. Turabian Style with Endnotes. 11 pages, 23 footnotes, 5 bibliographic sources. 2,776 words.   $77
 
17029. RISK ASSESSMENT FOR WENDY'S INTERNATIONAL, INC. This paper discusses Wendy’s corporate objectives, strategy, brand image, and the role of founder/spokesman Dave Thomas, and the impact of his death in 2002. Examining such factors as marketing, competition and expansion through acquisitions, the company’s potential strengths, weaknesses, opportunities, and threats are identified. Keywords: Wendy’s International strategy corporate profile. 10 pages; 19 footnotes; 8 bibliographic sources.   $70
 
15965. "BOILER ROOM" (2000, DIRECTED BY BEN YOUNGER). The film’s main character, hoping to “get rich quick”, becomes involved in a scam to hustle people into buying phony stocks. This paper discusses how the film addresses issues of charismatic leadership and corporate ethics. Written 2003. 6 pages; 4 footnotes; 4 bibliographic sources. 1,593 words.   $42
 
15964. "WALL STREET" (1987, DIRECTED BY OLIVER STONE). This paper describes scenes in this 1987 film about aggressive stock brokers relating to Gordon Gekko’s charismatic appeal, noting that his charisma is negative in nature because of his selfishness and lack of ethics. Written 2003. 6 pages; 3 footnotes; 3 bibliographic sources. 1,532 words.   $42
 
15963. "HAMMER-PROOF: A POSITIVE GUIDE TO VALUES-BASED LEADERSHIP" BY JEFFREY A. ZINK (BOOK REVIEW). Zink’s book is concerned with the importance of ethics in leadership and provides a practical guide for leaders who want to attain an ethical stance. In addition to describing Zink’s basic ideas, this review praises his use of a straightforward writing style and explanatory examples, and notes that the works of other writers are supportive of his views. Keywords: business ethics values leaders. Written 2003. 15 pages; 34 footnotes; 9 bibliographic sources. 4,168 words.   $105
 
15946. CELLULAR PHONES. This paper argues that cellular phones were the most successful product of the 1990s. The paper covers the development of the technology prior to the 1990s, and the growth in the use of cell phones since that time. It also discusses the reasons for the product’s popularity, problems and controversies, and the ongoing search for improvements and new features. KEYWORDS: cell mobile phones history product innovation. Written 2003. 16 pages; 51 footnotes; 15 bibliographic sources. 3,724 words.   $112
 
15943. AMAZON.COM. This paper discusses both the successes and weaknesses of the Internet bookstore, including Amazon.com’s growth strategies, product development, and partnerships. Argues that Amazon may have spread itself too thin by pursuing so many different side interests (besides its main business of book selling). Written 2003. 6 pages; 23 footnotes; 5 bibliographic sources. 1,378 words.   $42
 
15911. PIZZA HUT IN BRAZIL. This paper analyzes the 1993 decision by Pizza Hut to buy stores in Brazil rather than to franchise them. Although there were flaws in the strategy that needed to be corrected, the decision was a good one in terms of increasing the company’s competitive knowledge and control. 6 pages; 19 footnotes; 5 bibliographic sources.   $42
 
15887. MANAGEMENT AND SUPERVISION IN LAW ENFORCEMENT. This paper discusses the importance of management and supervision in law enforcement, and argues that the most effective approach is one that takes the “human element” into account. Also includes information on how to identify and train managerial/supervisory candidates. 6 pages; 18 footnotes; 5 bibliographic sources.   $42
 
15818. INTEGRATED MARKETING AT SYSCO FOOD SERVICES. This paper explains and discusses the theory of integrated marketing and the ways it has been used by companies. Following this background discussion, the paper then analyzes how Sysco (a major distributor of food products, equipment and services) has used integrated marketing to support their customers' operations and profitability. 18 pages; 37 footnotes; 10 bibliographic sources. 4,125 words.   $126
 
15808. THE NORDSTROM COMPANY. Using the book, THE NORDSTROM WAY (Spector & McCarthy), this paper compares the company's marketing strategies with the veiws on retailing continued in Walker, Etzel & Stanton's MARKETING text. Nordstrom's strategies are similar to those described in the MARKETING book, but there are certain important variations as well. Nordstrom empowers individual salespersons as a means for attaining a higher level of customer satisfaction. KEYWORDS: company profiles nordstrom marketing strategy employee empowerment. 9 pages; 26 footnotes; 2 bibliographic sources. 2,026 words.   $63
 
15758. MANAGING DISASTER: USAIR FLIGHT 427. This paper provides a case analysis of USAir's (now US Airways) response to the crash of USAir Flight 427. Following a synopsis of the accident and a summary of the major facts of the case, the analysis examines USAir's initial and longer-term strategic approach to dealing with the disaster, considering the company's plans for minimizing future risks, organizational goals, and the influence of external factors. Problems in the company's approach to managing this disaster are highlighted and discussed. Recommendations, including a plan of action, are presented. The financial impact of the disaster is considered, both in terms of the direct financial impact from the 1994 crash and the projected costs for implementing the recommended controls. 13 pages, 38 footnotes, 30 bibliographic sources.   $91
 
15745. POLICE CRISIS LEADERSHIP. This paper discusses how police leaders should respond to terrorist attacks, hostage situations, and other "crisis events." It is argued that, although a Human Resources approach should generally be used in police leadership, a crisis requires the use of an adaptable "situational" approach to leadership. The phases of handling a crisis are discussed, including pre-planning (including such things as training exercises and interagency coordination), field leadership, and debriefing after the event. 16 pages, 31 footnotes, 9 bibliographic sources.   $112
 
15720. STATISTICAL STUDIES AND THE MINIMUM WAGE ISSUE. Some studies indicate that increases in the minimum wage reduce employment rates; this paper argues that such papers usually contain "hidden biases" or methodological flaws. In fact, although some questions on the issue remain, carefully controlled studies have not shown a decrease in employment rates when the minimum wage has been increased. 6 pages, 13 footnotes, 4 bibliographic sources.   $42
 
15715. SUMMARY OF CHAPTER SEVEN OF THE FUNCTIONS OF THE EXECUTIVE (CHESTER I. BERNARD). In this chapter, Barnard discusses the elements found in all successful organizations. He argues that both organizational and individual concerns need to be taken into account; in addition, he argues that theorists such as Fayol and Maslow have extreme views on this subject, but the "managerial grid" of Blake & Mouton is a useful tool for developing a managerial style. 6 pages, 7 footnotes, 1 bibliographic source.   $42
 
15705. CREDIT CARDS VERSUS DEBIT CARDS. This term paper provides a comparative overview and analysis of the use of bank credit cards versus bank debit cards. The paper provides trends and statistics of the usage of each type; discussion of the various types of debit cards; some of their disadvantages to certain consumers; fees charged by banks for their use; fees merchants must pay; merchant dissatisfaction with some of these fees; discussion of the growth of debit cards and the role they can be expected to play in the future. KEYWORDS: debit cards credit cards banking practices consumers merchants. 13 pages, 37 footnotes, 19 bibliographic sources.   $91
 
15704. PROFITABILITY & THE CHANGING STRUCTURE OF BANKING. An analysis of the reasons why U.S. banks have done so well, profit-wise, in the mid- to late-1990's and beyond, despite increasingly tough competition from non-bank financial institutions. Focuses on the effects of interest rates, general economic conditions, mortgage investments, bank credit cards, venture capital funding, ATM's and Internet banking, and merchant banking. 10 pages, 40 footnotes, 30 bibliographic sources.   $70
 
15702. GENERAL MOTORS OF MEXICO: STRATEGY. This paper provides an overview and analysis of General Motors Corp.'s (GM) strategy and operations in Mexico. Following a brief history of GM in Mexico, the analysis profiles the auto giant's current operations and strategy in Mexico, including labor, financial and distribution issues, and plans for expansion. The analysis considers both the opportunities and obstacles GM confronts in Mexico. The concluding section assesses GM's Mexican strategy to-date and makes recommendations for the future. 12 pages, 36 footnotes, 25 bibliographic sources.   $84
 
15693. THE PRINCIPLES OF STRATEGY. Drawing on recent strategic management literature as well as classic theorists of business strategy, this paper discusses the main principles and components of strategy and then considers how strategic principles can best be used to maximize a company's competitive position and financial performance. KEYWORDS: business strategy principles strategic management. APA Style. 8 pages, 32 footnotes, 14 bibliographic sources.   $56
 
15692. SUSTAINABLE COMPETITIVE ADVANTAGE (SCA) STRATEGIES. This paper provides an overview and analysis of the concept of sustainable competitive advantage (SCA) and a discussion of the difference between SCA and a cluster of SCA strategies. Defines sustainable competitive advantage and outlines the history and scope of the concept. Discusses a range of SCA strategies based on generic strategies, the resources-based model, the competencies/capabilities-based model, and the more recent model which stresses the overwhelming importance of human resources and organizational learning and adaptation. KEYWORDS: sustainable competitive advantage organizational strategy marketing strategies. APA Style. 8 pages, 31 footnotes, 6 bibliographic sources. 2,539 words.   $56
 
15691. NOVELL VS. MICROSOFT: THE BATTLE FOR THE NETWORK REDUX. Taking the perspective of a consultant-advisor to Novell, this paper provides an overview and analysis of Novell's efforts to comeback and challenge Microsoft's competitive position in network operating systems and directories. The analysis begins with a review of Novell's first effort to challenge Microsoft. Following this, the analysis examines Novell's strategy and tactics in its current challenge to Microsoft. Written 2002. 10 pages, 36 footnotes, 20 bibliographic sources.   $70
 
15674. JOHNSON & JOHNSON COMPANY: STRATEGY. Drawing on Robert's (1988, 1998) model of strategic thinking and taking the perspective of a consultant making recommendations to J&J's CEO, this paper provides a strategic analysis of J&J. The analysis begins with a brief overview of the company and a brief industry and competitive analysis. The next segment focuses on J&J's ethical policies, values and social responsibilities. A SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis is then followed by a summary of J&J's current position and strategy. Based on the analysis and in particular the evaluation of opportunities, a new strategic profile for J&J is selected. The report to the CEO concludes with an extensive list of recommendations (accompanied by a rationale with each recommendation) the consultant believes the CEO should implement in order to make the strategic profile a reality and to achieve competitive advantage in the future. KEYWORDS: consumer products pharmaceutical J&J strategy competitive analysis marketing strategies. 24 pages, 41 footnotes, 36 bibliographic sources. 7,374 words.   $133
 
15672. CASINO GAMBLING: GROWTH AND IMPACT. Focusing closely on Indian casinos and to a lesser extent riverboat casinos, this paper provides an overview and analysis of the growth and impact of the recent rapid expansion of the non-traditional casino legal gambling sector, with consideration of the implications for hospitality operators. The role of state budgetary shortfalls and the 1988 Indian Gambling Regulatory Act (IGRA) in driving casino growth is discussed and the general scope and pace of the casino development pattern is considered. The empirical and anecdotal literature examining the economic and social impact of casino expansion is reviewed and analyzed. The implications of rapid casino development - both in terms of threats and in terms of opportunities - for the hospitality industry are discussed. KEYWORDS: casinos gambling social impact indian casino gamblers compulsive. 14 pages, 34 footnotes, 22 bibliographic sources. 3,972 words.   $98
 
15671. GLOBALIZATION & OUTSOURCING BACK OFFICE SERVICES. This paper provides an overview and analysis of offshore outsourcing of back office services, looking in particular at the offshore outsourcing practices of U.S. firms. The analysis begins with a brief overview of the offshore outsourcing of services in the context of globalization, considering the extent to which offshore outsourcing is a natural progression of globalization and the internationalization of the firm and providing a brief overview of the evolution of outsourcing. The scope and current profile of back office outsourcing, current trends, and the advantages and disadvantages of offshore outsourcing are examined. The concluding section summarizes the findings and speculates on the future of offshore outsourcing of back office functions. KEYWORDS: outsourcing globalization offshore labor white collar workers office offshore location. 24 pages, 59 footnotes, 38 bibliographic sources. 7,306 words.   $133
 
15669. MEXICO'S MAQUILADORAS. Following an overview of the institutional framework, history, current status (money and people involved, regions involved), and trends in Mexico's maquiladora sector, the analysis considers the major criticisms leveled against the maquiladoras and their impact on Mexico, its workers, and its citizens, looking closely at charges that the maquiladoras exploit Mexican workers, jeopardize worker health and safety, and create environmental and public health problems. The concluding section provides a response to the critique, pointing out the benefits of maquiladoras and arguing that many of the problems are the result of inept governance in Mexico. The Mexican government is called on to take a more aggressive stance in establishing environmental, health and safety regulations, and in establishing a livable minimum wage. KEYWORDS: nafta mexico us trade fdi outsourcing mexican labor maquiladora border industries. APA Style. 18 pages, 34 footnotes, 22 bibliographic sources. 3,884 words.   $126
 
15653. LONG-TERM COMPETITIVE ADVANTAGE & GLOBALIZATION. This essay analyzes Alfred Chandler's views (as expressed in his 1990 book, Scale and Scope) on managerial enterprise and international comparative advantage with a view towards assessing its relevance and validity for contemporary economic, market, and organizational structures. Considers whether Chandler's views on managerial enterprise rely too heavily on the U.S. ideal to adequately explain the long-term comparative success of nations and their industries. Argues that while Chandler's (1990) historical analysis provides an excellent explanation of the rise of the modern industrial organization and the factors of comparative success from the emergence of the organization in the late 19th Century up until World War II, changes in the global economic structure and concomitant profound shifts in the international competitive environment render much of Chandler's analysis inapplicable to an understanding of contemporary factors in comparative success. 17 pages, 26 footnotes, 11 bibliographic sources.   $119
 
15636. CHANGING FUTURE OF THE CAREER. This paper critically analyzes the proposition that as a contemporary human relations management (HRM) issue, the notion of having a career in terms of starting and working your way up through the one organization until you retire may no longer be appropriate, if it ever was. The analysis considers the factors which have served to displace or maintain the traditional concept of career including changes in organizational structure and organization environments; alterations in the traditional employee-employer psychological contract; new views of career self-management; new demands for lifelong learning; and changes in worker values and priorities. KEYWORDS: career development organizational environment employee relations. 13 pages, 29 footnotes, 18 bibliographic sources. 3,495 words.   $91
 
15627. LEARNING ORGANIZATIONS & CHANGE. After agreeing with the statement that "constant change is here to stay" (and providing supporting reasons for that agreement), this paper examines the rise of the "learning organization" as a contemporary HRM issue. The analysis considers the significance of the "learning organization" and organizational learning in the context of constant change, evaluating and discussing how a learning organization may be better suited to adapt to change than a traditional or "non-learning" organization. KEYWORDS: learning organization organizational change hrm. APA Style. 13 pages, 38 footnotes, 14 bibliographic sources. 3,173 words.   $91
 
15616. FOREIGN BIOTECH MARKETING IN MALAYSIA. This paper provides a comparative analysis of the various possible entry modes: export (indirect, direct); contractual (licensing, franchising, management contracts); and investment (sole venture, Greenfield or acquisition; joint venture - Greenfield or acquisition) - for a U.K.-based biotechnology firm planning to enter the Malaysian market. The purpose is to determine the most appropriate entry strategy for the designated company within the context of industry and foreign market considerations. The analysis begins with an overview of the company and its operating industry and a brief outline of the feasible alternative entry modes (as configured for the firm and the market). Next, the paper presents an analysis of relevant factors in the Malaysian external environment, looking at economic, sociocultural, and political/regulatory factors. In addition, the analysis looks closely at factors in the Malaysian foreign investment climate having particular relevance to biotechnology. The next section provides a summary comparative analysis of entry mode alternatives, based on the relevant external and internal factors previously identified. The conclusion makes recommendations on the specific entry mode for the Malaysian market. KEYWORDS: market entry strategy malaysian market biotechnology industry fdi marketing malayasia. 30 pages, 78 footnotes, 33 bibliographic sources. 7,221 words.   $133
 
15609. CASE STUDY: CIBA SELF-MEDICATION. This paper provides a case study analysis of Ciba Self-Medication, over-the-counter (OTC) division of Ciba-Geisy, a global pharmaceutical and chemical company. The timeframe is late 1994. Drawing on the case report and supplementary references, the investigation analyzes the present position of the company, identifies the key international marketing opportunities, applies portfolio analysis and evaluates Ciba's key brands and geographic markets, and makes marketing plan recommendations. KEYWORDS: case studies international marketing pharmaceutical industry ciba over the counter medicines market strategy. 13 pages, 11 footnotes, 9 bibliographic sources.   $91
 
15605. THE B.F. GOODRICH AIRCRAFT BRAKE SCANDAL AND THE CHRISTIAN ETHICAL PERSPECTIVE. In the late 1960's, Goodrich employees were ordered to fabricate a report when the brakes they were contracted to design failed to meet government safety requirements. This paper argues that the situation would have been handled better if the employees had been grounded in a Christian perspective and had had the "moral courage" to resist the peer pressure to do what they knew was wrong. 6 pages, 12 footnotes, 5 bibliographic sources.   $42
 
15600. THE ROLE OF HRM IN DOWNSIZING. It is important for managers to deal with the problems faced by both those who are laid off and those who are retained as a result of corporate downsizing. This paper argues that managers need to take proactive steps in order to insure continued motivation and productivity during such times. 13 pages, 37 footnotes, 11 bibliographic sources.   $91
 
15562. PROCTER & GAMBLE GROWTH STRATEGIES. This paper examines such things as advertising pricing strategies and diversification strategies in the company's growth since its founding in 1837. In addition, it is noted that recent changes have caused the company to shift from its traditional strategy of new product development to a strategy based more on the effort to attract customer loyalty. 12 pages, 35 footnotes, 14 bibliographic sources.   $84
 
15490. MINORITY WOMEN & THE GLASS CEILING SYNDROME. A review of the literature on this subject including an examination of studies conducted by the Glass Ceiling Commission, the Catalyst organization, and others. Topics covered include the syndrome's dimensions, its causes and its existence in such places as the military and medical schools. Although many of the existing studies deal with women in general, this review pays particular attention to studies that have examined the problem as it pertains to minority women. 30 pages, 70 footnotes, 15 bibliographic references.   $133
 
15471. COMPAQ COMPUTER COMPANY IN CRISIS. This paper provides an overview and analysis of the problems and challenges at Compaq Computer Corporation in 2001. Following an overview of the central components and trends in the industry and operating environment, as well as a review of Compaq's background and history, the analysis considers the scope of Compaq's crisis and its potential for resolution. KEYWORDS: compaq computers troubled organization term paper. APA Style. 10 pages, 28 footnotes, 21 bibliographic references.   $70
 
15466. EFFECTIVE BUSINESS COMMUNICATIONS. This paper presents an overview and analysis of effective business communications from the perspective of a manager in the finance industry. Following a brief definition of business communication and an outline of its scope, the analysis considers the effective application of written, oral, aural (listening) and non-verbal communication. The analysis specifically includes discussions of persuasive communications (written and spoken); the delivery of good and bad news; the preparation of business reports, investment research reports and general correspondence; the uses and abuses of email; preparing and delivering oral presentations, seminars and speeches; the importance of listening in effective communications; and the role of non-verbal communication. KEYWORDS: business communications essay research paper. APA Style. 20 pages, 41 footnotes, 26 bibliographic references.   $133
 
15453. TURNAROUND AT IBM. Drawing principally on Doug Garr's profile, IBM REDUX: Lou Gerstner and the Business Turnaround of the Decade, but also utilizing information and opinions from other sources in the management literature and business press, this research paper presents a case study analysis of the recent turnaround at IBM as orchestrated by CEO Lou Gerstner. Following an overview of the organization to establish a context for the discussion, the essay first describes the circumstances which led to the hiring of Lou Gerstner (a brief background discussion of Gerstner is also included) and then focuses on the specifics of the Gerstner-engineered turnaround at IBM. APA Style. 16 pages, 34 footnotes, 16 bibliographic sources.   $112
 
15448. EMPLOYEE EMPOWERMENT IN THE HOSPITALITY INDUSTRY. This research paper provides an overview and analysis of employee empowerment in the U.S. hospitality industry. Following an overview and definition of the concept of empowerment, the term paper reviews the literature on employee empowerment in the hospitality industry, looking at empowerment programs in both the lodging and the food and beverage industry. The essay considers the rationale for empowerment in hospitality organizations; profiles the range, scope and structure of empowerment programs in use within the industry; examines barriers and facilitators (e.g., organizational, psychological, etc.) to empowerment implementation; considers the outcomes of empowerment and its impact on organizational effectiveness; and makes recommendations on the successful implementation of employee empowerment in the hospitality industry. KEYWORDS: restaurants hotels hospitality industry employee empowerment hrm strategy term paper. 25 pages, 78 footnotes, 31 bibliographic sources.   $133
 
15446. BUSINESS WEB STRATEGIES: BUSINESS & THE INTERNET. Written after the Year 2000 dot-com shake-out, this paper provides a comprehensive review of the current business literature on business and the Internet. Considers appropriate and alternative Web strategies for today's businesses. Provides a brief overview of how the Internet works and Web page design; reviews important issues such as product/service selection, Internet marketing, selling on the Web, electronic payment systems, security issues, and legal and ethical issues on the Web. Describes how the central topics/issues above should be incorporated into the prototypical idealized Web-based business. KEYWORDS: business internet web strategy online business. APA Style. 31 pages, 98 footnotes, 49 bibliographic references.   $133
 
15440. SINGAPORE AIRLINES (SIA) STRATEGY. This paper profiles and presents a strategic analysis of Asia’s top airline, Singapore Air. Outlines the history, current operations, mission statement, and strategy of SIA, as well as detailing recent changes to operations and events (e.g., October 2000 plane crash, introduction of in-flight email, acquisition of Virgin Air). Conducts a PEST and a SWOT analysis, makes recommendations for future strategy. Keywords: international airline industry Asia strategy company profile marketing. 14 pages; 39 footnotes; 27 bibliographic sources.   $98
 
15429. RACE RELATIONS IN CUBA. This paper draws on recent scholarship to provide a portrait of historical and current race relations in Cuba. The history of Cuban race relations is traced from the pre-independence period, through the Wars of Independence, the American Occupation, the post-colonial Republican period, the Cuban Revolution of 1959 and through the Castro regime up to the present time. In examining the history of Cuban race relations, the analysis also considers how U.S. race relations influenced the Cuban situation. The U.S.-Cuban intersection of racial perspectives is also considered in terms of how American attitudes and norms on race relations have informed the attitudes and perspectives of Cuban-Americans. KEYWORDS: Cuba race relations cuban history cuban-americans black white. 12 pages, 17 bibliographic references. 4,392 words.   $84
 
15302. STARBUCKS CORPORATION: STILL PERKING? CORNELL UNIVERSITY CASE STUDY. This paper provides an analysis and solution to a Cornell University School of Hotel Administration strategic management case study on Starbucks Corporation in the mid-1990s. The paper assesses the impact of Starbucks’ organizational purpose upon the strategic position of the company at the end of the case period (August 1996). The main part of the analysis assesses the impact of the company’s organization purpose through a step-by-step analysis of Starbucks’ mission statement and its “five guiding principles”. Following the discussion and analysis of how these five guiding principles have shaped the company’s strategic vision and current (August 1996) strategic position, the essay considers the company’s strategic options for the future, given the expected environmental threats previously outlined. A concluding section makes recommendations on future action. KEYWORDS: starbucks gourmet coffee strategic management corporate strategy case study corporate values mission globalization competitive strategy term paper case studies case solution. 11 pages, 0 footnotes, 0 bibliographic sources. 3,435 words.   $77
 
15243. ENTREPRENEURIAL DECISION MAKING. This paper reviews the scholarly literature on entrepreneurial decision-making, focusing on the characteristics and strategies of successful entrepreneurs. The investigation explores the specific character of entrepreneurial decision-making, looking closely at the successful entrepreneur's approach to risk and to environmental opportunities and threats. 12 pages, 37 footnotes, 18 bibliographic references.   $84
 
15239. HENRY FORD AND ALFRED SLOAN: FROM MASS PRODUCTION TO THE MODERN MANAGERIAL ENTERPRISE. This paper compares and contrasts Henry Ford and Alfred Sloan as top managers and business leaders. The analysis begins with a brief biography and synopsis of each leader's central contributions to management and industry. The subsequent sections present a comparative analysis of the personality, management style, and overall contributions of Henry Ford and Alfred Sloan. In particular, the analysis focuses on the distinctly different approaches these two leaders had to administration, organizational structure, management style, and corporate responses to changing environmental conditions. The concluding section presents a summary comparative analysis and assessment of each man's relative contribution to modern industry and management. KEYWORDS: alfred sloan henry ford general motors ford motor company automobile industry history american management history. APA Style. 17 pages, 38 footnotes, 15 bibliographic references.   $119
 
15236. CLICKS VERSUS BRICKS: ONLINE BANKING. This investigation considers the future of online versus brick-and-mortar banking. Drawing on a review of current literature on Internet banking, the analysis seeks to test the validity of two hypotheses related to the topic of online versus brick-and-mortar banking: 1) H1: Internet banking (and by implication, Internet banks) will supersede brick-and-mortar banking (and banks) in importance within the next few years: and 2) H2: Internet banking will be an important but not dominant new channel for banking. The analysis rejected H1 and found conditional support for H2. Concludes that the future of banking is multichannel, with the Internet functioning as just one of several channels. KEYWORDS: Internet banking term paper online banks marketing. 19 pages, 78 footnotes, 39 bibliographic references.   $133
 
15234. THE FIRESTONE TIRE RECALL. This term paper analyzes the handling of the August 9, 2000 Firestone tire recall. The paper traces the history of the recall, examining Firestone's own knowledge of the tire problems, Firestone's relationship with Ford, and Firestone's public response following the August 9th recall announcement. The essay concludes that Firestone missed the opportunity to learn from the mistakes made during the massive 1978 recall of its Firestone 500 tires and the ensuing public relations disaster. KEYWORDS: firestone tire recall scandal business ethics bridgestone response term paper. APA Style. 10 pages, 58 footnotes, 27 bibliographic references.   $70
 
15219. ETHICAL ISSUES FACING BUSINESSES AND INDUSTRIES IN THE EARLY 21ST CENTURY. It is argued that the two most significant ethical issues will be computer privacy and workplace diversity, both of which are related to general changes taking place in business and society. It is also argued that an ethical stance is good for business, and suggestions are made regarding how organizations can address these two issues. 9 pages, 19 footnotes, 9 bibliographic references.   $63
 
15218. A HYPOTHETICAL SHOE FACTORY IN A THIRD WORLD COUNTRY. This paper discusses the issues to consider in setting up a Third World factory for supplying a major Western shoe firm. Although such a factory would boost the local economy and provide jobs, its owners must take steps to avoid gaining a "sweatshop" reputation. Therefore, issues such as reasonable wage and the safety of workers need to be addressed, among other things. 5 pages, 10 footnotes, 5 bibliographic references.   $35
 
15213. CRITIQUE OF THREE BOOKS OF AFRICAN-AMERICAN ETHNICITY. According to Stephen Steinberg in The Ethnic Myth, ethnicity should be studied from an historical-structural perspective rather than a cultural perspective. America Black and White (Thernstrom and Thernstrom), Black Movements in America (Robinson) and Stylin' (Shane and White) are critiqued in terms of whether or not they meet the criteria established by Steinberg. 7 pages, 14 footnotes, 4 bibliographic references.   $49
 
15202. VENTURE CAPITALISTS AND ENTREPRENEURS. Discusses the advantages and disadvantages of new and growing businesses using venture capital, from the perspectives of both venture capitalists and entrepreneurs. Includes a discussion of the role of venture capital in the Internet boom of the 1990s, and how the decline in the boom led to a new attitude of caution among venture capitalists. 12 pages, 33 footnotes, 9 bibliographic references.   $84
 
15181. THE FORD MOTOR COMPANY AND MASS PRODUCTION. A paper on the social and economic impacts of Ford's assembly line, first implemented in 1914. For example, other businesses adopted similar methods for increased productivity, more consumers bought cars, and Ford used some of its profits to improve wages and work conditions. 7 pages, 22 footnotes, 5 bibliographic references.   $42
 
15156. MEMETICS AND BUSINESS CULTURES. The paper starts with a discussion of the root and meaning of the word "meme." Then, the concept of memes is applied to the spread of ideas in business cultures. Reference is also made to business writers who discuss a similar concept, but with the use of a different terminology. 8 pages, 22 footnotes, 9 bibliographic references.   $56
 
15149. THE FIRESTONE TIRE RECALL AND CRIMINAL RESPONSIBILITY. This paper discusses the year 2000 recall, and the incriminating evidence regarding Firestone's knowledge of fatal accidents, efforts to blame others for the problem, and defects in the manufacturing process. 6 pages, 9 footnotes, 5 bibliographic references.   $42
 
15148. HOME TO HARLEM (CLAUDE MCKAY). Focuses on how African American manhood is expressed in the 1928 novel. Includes the issue of whether the characters are stereotyped or realistic, and how the men relate to women. Also contrasts the main character, Jake, who copes with his problems by following his instincts, with Ray, whose intellectualism causes him to be isolated and unhappy. 6 pages, 18 footnotes, 6 bibliographic references.   $42
 
15138. THE FIRESTONE TIRE RECALL. This paper analyzes the handling of the August 9, 2000 Firestone tire recall. The research paper looks at the history of the recall, examining Firestone's own knowledge of the tire problems, Firestone's relationship with Ford, and Firestone's public response following the August 9th recall announcement. Concludes that Firestone missed the opportunity to learn from the mistakes made during the massive 1978 recall of its Firestone 500 tires and the ensuing public relations disaster. KEYWORDS: product recall firestone tires ford motor company roll overs safety term paper. APA Style. 12 pages, 58 footnotes, 28 bibliographic references. 3,720 words.   $84
 
15122. IRIDIUM PHONES: A FAILED PRODUCT INNOVATION. This termpaper provides an overview and analysis of the Iridium satellite phone system (Iridium LLC), with a focus on the critical factors in Iridium's failure. Following an introduction and summary of the Iridium project and its importance as an innovation in telecommunications, the research paper analyzes Iridium's strengths and weaknesses along with the key factors leading to the project's (and company's) failure. A concluding essay considers some of the lessons learned from this failed innovation. KEYWORD: new product failure satellite phone iridium innovation failure term paper. 12 pages + 1 page Appendix; 41 footnotes, 27 bibliographic sources. 4,321 words.   $84
 
15118. TELECOMMUTING. This paper provides an overview and analysis of the current status of telecommuting in the United States. Defines telecommuting and outlines its history, discusses the varieties of telecommuting, its prevalence in certain industries and occupations, and outlines the current scope of telecommuting. Details the impact of telecommuting on workers, managers, and organizations, discussing both the benefits (e.g., productivity increases, reduced overhead costs, better employee retention, improvements in job satisfaction) and downsides (e.g., security issues, safety issues, impact on employee-supervisor relations) to telecommuting. KEYWORDS: telecommuting remote work virtual employment term paper. APA Style. 22 pages, 52 footnotes, 28 bibliographic sources. 5,299 words.   $133
 
15075. THE U.S. SOFTWARE INDUSTRY. This paper provides an overview and analysis of the fast-growing and highly competitive U.S. software industry. Following a brief descriptive overview of the software industry, the industry environment and competitive structure are examined through a PEST (Political, Economical, Socio-cultural and Technological) analysis and through the use of Porter's (1985) Five Forces Model. A concluding section draws upon the results of the industry analysis to set forth a mission statement for a proposed new industry competitor. The mission statement follows the parameters of the Ashridge Mission Model, encompassing its four central components of purpose, strategy, values and behavioral standards. KEYWORDS: computer software industry competitive analysis term paper. APA Style. 16 pages, 43 footnotes, 35 bibliographic references. 4,227 words.   $112
 
15074. SMALL BUSINESS SUCCESS & FAILURE. Based on a review of the scholarly literature, this paper presents an overview and analysis of the key success and failure factors in small business enterprises. Includes a special focus on success/failure in small retail enterprises. Considers the role of financing, human resources, management skills, marketing, personality of the founder, and external factors such as economic considerations and regulatory concerns. KEYWORDS: small business failure success factors term paper. APA Style. 15 pages, 47 footnotes, 27 bibliographic sources. 5,120 words.   $105
 
15068. FREQUENT FLIER PROGRAMS. This research paper provides an overview and analysis of the history and current use of frequent flyer programs in conjunction with airline marketing. Following an analysis of the early history of frequent flier programs as they evolved in the U.S. airlines industry, the term paper provides an overview of current statistics on frequent flyer programs; an overview of recent trends in the marketing of these programs; and a discussion of the limitations of frequent flier programs. KEYWORDS: airline marketing strategies frequent flyer frequent flier programs airline passengers customer incentives us airlines term paper. APA Style. 12 pages, 37 footnotes, 22 bibliographic sources. 3,429 words.   $84
 
15062. THE U.S. AIRLINE INDUSTRY: PAST, PRESENT & FUTURE. This paper provides a survey overview of the U.S. airline industry, tracing its history through the regulated era (1920-1978), analyzing the objectives and scope of the 1978 Airline Deregulation Act, discussing the conditions in the industry during the 1980s and 1990s, and predicting the major trends and issues emerging over the first decade of the 21st century. KEYWORDS: airline industry history competition southwest airlines american airlines united deregulation. 12 pages, 39 footnotes, 25 bibliographic references.   $84
 
15061. CHARACTERISTICS OF HIGHLY SUCCESSFUL START-UPS. Drawing on a broad spectrum of empirical studies, anecdotal reports, and business case studies, this paper describes and analyzes the key characteristics of highly successful start-ups. The basic prerequisites of success are identified – solid management, adequate financing, a marketable idea – and the business and personal characteristics which discriminate the "successful" from the "highly successful" start-up are discussed. Persistence, drive for success, willingness to take calculated risks, a high level of flexibility and a willingness to accept the help and advice of more experienced and competent associates/backers are found to be key components in start-up success. KEYWORDS: business start up success failure factors entrepreneurs risks new ventures. APA Style. 12 pages, 43 footnotes, 25 bibliographic references. 3,823 words.   $84
 
14905. CASE ANALYSIS: GRASSROOTS ASSISTANCE IN RURAL CHINA. This paper provides an analysis of a case concerning a Japanese Grants-in-Aid grassroots project assistance for two villages in Dan feng County, an impoverished rural county in China’s Shaanxi Province. The project has a budget of $87,000 and involved the construction of three schools, three local health centers, two bridges, and 46 water resource facilities over the course of one year. The analysis considers whether or not the project is a success (and why), specifies the benefits the project provides at the local level, considers the key factors/persons contributing to the project’s success, and factors related to the project evaluation. It is argued that the project has been remarkably successful. KEYWORDS: rural china development grassroots education health water villager empowerment ngo project evaluation. APA Style. 10 pages, 5 footnotes, 1 bibliographic source. 2,652 words.   $70
 
14904. CORNING GLASS WORKS: THE ELECTRONIC PRODUCTS DIVISION (A) & (B) HARVARD CASE STUDIES 477024, 477073. This paper provides a case analysis of two related Harvard Business School case studies (477024 and 477073) by Michael Beer on organizational development at the Electronic Products Division (EPD) of Corning Glass Works. The new divisional head calls in assistance from the Organizational Development department to address problems of inter- and intragroup conflict in the functionally structured organization. The OD change program calls for a shift from a functional to a project team structure and makes controversial changes in management and authority lines. The case analysis includes a comprehensive situation analysis (covering both A & B), problem definition, problem analysis, identification and evaluation of alternatives, recommendations, and action plan. KEYWORDS: case study harvard case studies organizational development organizational change intergroup conflict restructuring corning glass case solution. 8 pages, 0 footnotes, 2 bibliographic sources. 1901 words.   $56
 
14903. APPEX CORPORATION HARVARD CASE STUDY 491082. This paper provides a case analysis and solution to a popular Harvard Business School case study (491082) by Nitin Nohria and Julie Gladstone on Appex Corporation, a technology firm providing management information systems and intercarrier network services to cellular telephone companies. The analysis considers the challenges that the new COO and soon-to-be CEO Ghosh faced when he joined Appex in May of 1988. The analysis then discusses the multiple changes in organizational structure Ghosh implemented at Appex from 1988 to 1991 after Appex’s acquisition by Electronic Data Systems (EDS). KEYWORDS: case study analysis harvard business case studies appex corporation cell phone industry organizational restructuring organizational change functional team product matrix structure term papers entrepreneurial management case solution.11 pages, 9 footnotes, 1 bibliographic source. 2,635 Words.   $77
 
14902. MICROSOFT SECURITY RESPONSE CENTER (A) IVEY CASE STUDY 9B01E019. This paper provides an analysis of a Richard Ivey School of Business case study (9B01E019) concerning a suspected security vulnerability in Microsoft’s Internet Information Server (IIS) software. Following an executive summary of the case study, the paper identifies key stakeholders and the major concerns of each stakeholder; analyzes the major concerns of the decision-maker in the case; develops an action plan with time-table for response; considers the ethical and practical issues in cooperating with a hacker to fix the problem; and discusses pros and cons of making source code public to expedite corrections of security vulnerabilities. KEYWORDS: computer security virus hacker Microsoft security vulnerabilities case studies ivey business case solution. Written 2006. 11 pages, 0 footnotes, 1 bibliographic source. 2,497 words.   $77
 
14901. DARK SCREEN CYBER-SECURITY CASE STUDY. This paper provides an analysis and case solution to a case study concerning a scenario-based cyber security exercise called Dark Screen. Following an executive summary of the case study, the paper compares and discusses threats, vulnerabilities and risks; explains the concept of due diligence within the context of the case; and presents three recommendations on how to view cyber-security differently. KEYWORDS: case solution computer security case study computer threats vulnerabilities virus case studies. 7 pages, 3 footnotes, 1 bibliographic source. 1,557 words.   $49
 
14900. HARVARD CASE STUDY 488016: UNITED PARCEL SERVICE (A). This paper provides an analysis and case solution to a Harvard Business School case study (488016) on United Parcel Service (UPS). As it celebrated its eightieth anniversary in 1987, small package delivery king UPS faced a rapidly changing external environment which challenged the company’s long-established human resources management policies and threatened to disrupt the organizational culture that many believe is key to UPS’s success. The analysis: 1) identifies and discusses the key issues and problems related to the fit between UPS’s current business strategy and its HR strategic plan and practices; 2) formulates an HR strategic plan to resolve these key issues and discusses how the proposed plan will support the current business strategy; and 3) elaborates on the staffing components of the proposed HR strategy. KEYWORDS: case studies harvard human resources management hrm staffing tech works organizational culture conflict case solution. 9 pages, 11 footnotes, 9 bibliographic sources. 2,193 words.   $63
 
14702. MANCO, THE DUCK COMPANY CASE STUDY. This paper provides a case study analysis and solution to a case study on Manco, a distributor of basic consumables such as duct tape, shelf liner and mailer envelopes, and best known for its Manco Duck logo and duck-themed marketing campaign. The analysis addresses five main issues: 1) how Manco uses consumer insight and consumer research in developing new products; 2) developing a new product for the Manco Duck brand family; 3) brand name and attributes of the new product; 4) developing an Internet strategy for Manco; and 5) taking the Duck brand product line to Europe. KEYWORDS: marketing case study case studies branding new product development distribution management strategy manco duck tape company case solution. 7 pages, 0 footnotes, 0 bibliographic sources. 1,769 words.   $49
 
14701. JOB EVALUATION. This paper provides an overview and analysis of contemporary job evaluation. The paper examines the purpose for job evaluation and the historical development of the process, the basic techniques and methodologies used in job evaluation, the strengths and weaknesses of these methodologies, and the influence of federal government legislation on job evaluation. The essay also looks at current controversies in job evaluation, such as comparable worth and the evaluation of emotional labor. KEYWORDS: job evaluation compensation management hrm point factor whole job ranking. Written 2001. APA Style. 12 pages, 44 footnotes, 7 bibliographic sources. 3,270 words.   $84
 
14258. COLGATE PALMOLIVE: CLEOPATRA SOAP IMD CASE STUDY IMD071. This paper provides a case analysis and solution to an International Institute for Management Development (IMD) case study (IMD071) by Sandra Vandermerwe and J. Carter Powis concerning difficulties encountered by the Canadian division of Colgate Palmolive in its launch of a new soap product (Cleopatra) in Quebec. Presents an analysis of the product’s strengths and weaknesses and the major threats and opportunities in the external environment. Identifies and evaluates alternatives strategies and then makes recommendations and presents an implementation plan for improving sales and increasing market share. KEYWORDS: colgate palmolive case studies marketing new product launch consumers soap marketing strategy swot case solution brand management strategy advertising. 5 pages of text + 1 appendix, 0 footnotes, 0 bibliographic sources.   $42
 
14257. COMMUNITY PRODUCTS, INC. (CPI) & RAINFOREST CRUNCH CASE STUDY. This paper presents an analysis of a case study concerning long-term strategy at CPI, a company that has enjoyed tremendous initial success and rapid growth marketing its flagship product, the candy Rainforest Crunch. Includes an analysis of the company’s financial position as well as its sales, marketing, production, and overall strategy. Recommendations are made for changes in each of these areas. KEYWORDS: case studies marketing strategy strategic planning case solution. 5 pages 3 footnotes, 9 bibliographic references.   $35
 
14256. WHISTLER CORPORATION (A) HARVARD CASE STUDY This paper presents an analysis and solution to a Harvard Business School case study (from William Ellet's Case Study Handbook) which describes the circumstances surrounding Whistler Corp.'s decision whether or not to continue manufacturing operations in the United States. Following the successful pilot of a new manufacturing process, Whistler’s president has identified three possible alternatives. Manufacturing alternatives (including charts) are evaluated and recommendations made on moving production offshore. KEYWORDS: case studies Harvard business manufacturing offshore strategy case solution globalization. 6 pages, 0 footnotes, 0 bibliographic sources.   $42
 
14255. HURRICANE ISLAND OUTWARD BOUND SCHOOL HARVARD CASE STUDY 588019 This paper provides an analysis and case solution to a Harvard Business School case study (588019) by Thomas V. Bonoma and Bruce H. Clark. Although the Hurricane Island school is still number one in the Outward Bound national network of youth oriented wilderness expedition programs, an adjustment in strategy may be needed to maintain that position. Based on a comprehensive strengths-weaknesses-opportunities-threats (SWOT) analysis, a marketing action plan which attempts to balance the often conflicting philosophies of the commercialist and idealist factions in the group is presented. KEYWORDS: swot marketing Harvard business case corporate sponsorship professional development pricing strategy case solution non-profit. 13 pages, 0 footnotes, 0 bibliographic sources.   $91
 
14253. BOB KNOWLTON AT SIMMONS LABS CASE STUDY. This case focuses on group dynamics, interpersonal relations and conflict within teams, team and organizational leadership, and organizational communication at a scientific lab. Dr. Jerrold hires a brilliant scientist, Fester, and places him in Bob’s group. The analysis considers Bob’s attributions concerning Fester, Dr. Jerrold and the group as a whole and identifies the central norms of the research group. Jerrold’s leadership style is described and considered in the context of Bob’s need for guidance. The analysis also considers Bob’s leadership style and its strengths and weaknesses. KEYWORDS: business case studies teams group dynamics group cohesion leadership conflict in work groups case solution. 5 pages, 0 footnotes, 0 bibliographic sources. 1,318 words.   $35
 
14252. VICKS INTERNATIONAL; LATIN AMERICA/FAR EAST HARVARD CASE STUDY This paper presents a case analysis and solution to a classic Harvard Business School case study on the Latin America/Far East division of Vicks International. The case concerns a manager’s (McGuire) proposal that Vicks make a manufacturing plant investment in Indonesia, a market where the company’s products are already well-established. The analysis focuses on five key questions: 1) What factors should McGuire stress when he takes his case to the board? 2) What are the Board’s likely objections to the proposal? 3) What are the economic exposure factors and how can the company compensate for these factors? 4) What are the political risks? 5) What are the strategic (market) considerations? KEYWORDS: marketing manufacturing case study harvard case study fdi Indonesia risk assessment marketing strategy case solution. 8 pages, 0 footnotes, 0 bibliographic sources. 1,850 words.   $56
 
14250. HABITAT FOR HUMANITY INTERNATIONAL HARVARD CASE STUDY 9-694-038. This paper provides a case analysis and solution to a Harvard Business School case study (9-694-038) by Gary Loveman and Andrew Slavitt on Habitat for Humanity, a successful non-profit organization. The case focuses on human resources management issues, as well organizational concerns with headquarter-affiliate relations. It is argued that despite its many successes, Habitat lacks direction and control. Mr. Snider must establish central direction, specific goals, and performance measurements, rewriting the Affiliate Covenants if necessary. KEYWORDS: case studies harvard case study hrm organizational management social enterprise organizational mission service management nonprofit international business. 12 pages, 0 footnotes, 0 bibliographic sources. 2,820 words.   $84
 
14249. THE BOEING 767: FROM CONCEPT TO PRODUCTION (A) & (B) HARVARD CASE STUDY 9-688-040. This paper presents an analysis and solution to a Harvard Business School case study (9-688-040) and related supplement (9-688-041) by David A. Garvin , Lee C. Field, and Janet Simpson on leading global aircraft manufacturer Boeing. This case concerns a manufacturing dilemma faced by Boeing as it approached the final production stage on its 767 family of aircraft. Based on an analysis of market conditions, trends in federal regulation, company strengths and weaknesses, and risks and benefits of viable alternatives, it is recommended that Boeing undertake to modify cockpits of thirty planes already in production during the course of inline production, rather than retrofitting planes after-the-fact. Based on the analysis, it is further recommended that Boeing manage its future 7J7 project differently than its predecessor, the 767 and shorten its program development timeframe by combining its program definition and cost definition phases and through the rigorous utilization of flexible design and manufacturing techniques. KEYWORDS: Harvard case studies manufacturing production strategy flexible design aircraft case solution project management operations management. 11 pages, 0 footnotes, 0 bibliographic sources. 2,475 words.   $77
 
14248. WALL DRUG: FACING THE 1990S CASE STUDY. This paper presents a case analysis and solution to a case study on South Dakota-based Wall Drug concerning possible expansion plans. Following problem identification and overview, the paper presents an analysis of Wall’s external environment, considering relevant economic, social, and technical factors. Wall’s major internal strengths (with a special focus on finances) and weaknesses are considered in the context of external threats and opportunities. Alternatives are identified and analyzed, and recommendations, along with a brief action plan, presented. KEYWORDS: case studies expansion strategy financial analysis wall drugs marketing strategy case solution. 11 pages, 0 footnotes, 0 bibliographic sources. 2,503 words.   $77
 
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