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5A1. PERSONNEL MANAGEMENT AND EMPLOYEE MOTIVATION

How to interpret the catalog entries:
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  • Book reviews Underlined titles indicate that the paper is a review/summary of a book.
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09918. Aids in the Workplace. 7 pages, 16 footnotes, 8 bibliographic sources. See Section 16.   $49
 
09716. Participative Management. Defines the concept, outlines its history and theory, discusses its objectives and applications and then analyzes the obstacles to its implementation. 10 pages, 17 footnotes, 12 bibliographic sources.   $70
 
09698. Productivity in the Public Sector. A look at some of the efforts taken to improve productivity within public sector organizations. Discusses the impetus behind such efforts, the problems inherent in managing productivity in the public sector, programs in-place, and some of the conditions for successful program implementation. 11 pages, 11 footnotes, 7 bibliographic sources.   $77
 
09695. The Future of Pilot Unions. An analysis and assessment of the future of commercial pilot unions (ALPA and Allied). Following a brief historical overview, considers the "critical factors" in the unions' future: political climate, deregulation, anti-unionism, management's cost-cutting tactics, and inter-union rivalry within the industry. 14 pages, 47 footnotes, 41 bibliographic sources.   $98
 
09694. Promotion, Equitable Treatment and the Law. A case analysis of a promotion-decision situation in public administration (the supervising administrator must decide who to promote between a choice of one male and one female applicant, both who have similar backgrounds in training and experience). Provides an overview of EEOC Guidelines, CSRA regulations, and factors to consider in the use of performance appraisal data. 10 pages, 16 footnotes, 8 bibliographic sources.   $70
 
09693. Employee Motivation: Material Rewards Versus Employee Development. An evaluation of the theoretical basis, advantages and disadvantages of two contrasting approaches to employee motivation: 1) Material rewards and the threat of their removal; and 2) opportunities to engage in activities promising self-development and growth. 10 pages, 14 footnotes, 12 bibliographic sources.   $70
 
09692. Merit Pay: Failing to Live Up to the Promise. Considers the theoretical and practical advantages and disadvantages to pay-for-performance systems implemented for groups of government employees under the provisions of the Civil Service Reform Act of 1978. Concludes that such systems are severely limited by a number of practical barriers to their implementation and also questions the theoretical basis behind their objectives. 10 pages, 24 footnotes, 8 bibliographic sources.   $70
 
09670. The Taiwanese Work Force and the Status of Labor Relations in Taiwan. Analyzes the labor situation in Taiwan from the perspectives of an American manager planning on doing business in Taiwan. Profiles the major characteristics of the labor force (work ethic, labor productivity, wages, etc.), union/management relations, and the impact of the developing high technology industry on labor. 14 pages, 26 footnotes, 15 bibliographic sources.   $98
 
09667. Japanese Management Recruitment Practices. Profiles management recruitment practices in Japan, considering their impact on the structure and operations of the organization, and compares such practices with recruitment procedures in the United States. Also considers how the Japanese have adapted these recruitment practices in their U.S. subsidiaries. 5 pages, 14 footnotes, 10 bibliographic sources.   $35
 
09617. Economics of Comparable Worth. This term paper argues against the implementation of comparable worth. Demonstrates that gender pay inequities and female occupational segregation are more the result of compensating wage differentials and women's personal choices than employer discrimination. Maintains that the forces of supply and demand, not government regulations on job "worth" are the best objective measure of wage scales. Further argues that comparable worth programs would disturb free market labor regulation in a way which would result in both labor shortages and labor surpluses within certain occupational groups. KEYWORDS: comparable worth gender parity wages women labor force. 12 pages, 23 footnotes, 17 bibliographic sources.   $84
 
09616. The Transformation of American Industrial Relations by Kochan, Katz and Mckersie. Summary and analysis of the central thesis, major themes and conclusions in this book which explores historical changes in the U.S. labor-management paradigm. 5 pages, 12 footnotes, 1 bibliographic source.   $35
 
09615. Testing for Drugs and Aids: Issues for Union and Management. Considers economic, social and legal issues in employee drug testing and employee AIDS screening from both the proponent's (management) and opponent's (union/employee) viewpoint. Concludes that while employee drug testing (under certain parameters) finds widespread legal and public support, employee AIDS screening is legally, socially, and medically indefensible. 12 pages, 28 footnotes, 11 bibliographic sources.   $84
 
09607. Human Resource Management in Babbitt. Compares the human resources management style of Sinclair Lewis' protagonist, George Babbitt, with the goals and techniques described in Richard Daft's Management. 6 pages, 6 footnotes, 2 bibliographic sources.   $42
 
09594. The Right to Strike in the Public Sector. Explores the controversy over public employees' right to strike in the U.S. Compares private versus public employees' right to strike and the laws in the U.S. with other industrialized countries. Traces the evolution of collective bargaining in the public sector, concluding that the right to strike will soon be as clearly established in the public sector is it currently is in the private sector. 11 pages, 28 footnotes, 9 bibliographic sources.   $77
 
09582. Management's Role in Employee Motivation for the 1990s. An overview of contemporary motivational theories and techniques, with a focus on participative management strategies, goal setting/expectancy theory, and new perspectives on external (e.g., wages, benefits) rewards. 10 pages, 30 footnotes, 28 bibliographic sources.   $70
 
09560. Career Management: The Individual and the Organization. A comprehensive analysis of the career management process, including a description and analysis of the integration of work values, assessment of professional communication skills and the understanding of personal and managerial style. Models of career management are presented and analyzed. The positive relationship between individual career effectiveness, organizational career development efforts, and general organizational effectiveness is established. 20 pages, 61 footnotes, 32 bibliographic sources.   $133
 
09520. The Effect of Technology on Jobs and Workers. Argues that the advancement of technology and increasing automation in the work place has created a need for well-trained and computer-literate workers -- a need which the current educational system has failed to meet. 5 pages, 6 footnotes, 7 bibliographic sources.   $35
 
09454. Managing Employee Productivity in the Project Management Environment. Presents theory and proposes techniques for managing worker productivity within the project management environment of a matrix organization. Concludes that while goal setting is the optimal method for boosting group level productivity, this technique may be difficult to implement in the matrix structure. 14 pages, 37 footnotes, 28 bibliographic sources.   $98
 
09449. Management and Worker Apathy. An overview of the problem of worker apathy, including workers' lack of trust for management and organizational commitment. Explores the dimensions of the problem and makes recommendations (build organizational commitment through participatory structures) for solving the problem from the perspective of a human resources manager. 10 pages, 25 footnotes, 20 bibliographic sources.   $70
 
09398. The Impact of Computers of Inter- and Intra-Office Communications. Through a comprehensive review of business communication literature, the investigation explores the effects of computers on business communication, looking at both the indirect effects as well as the types and characteristics of direct computer communication systems. Concludes with a summary of findings and speculations about the pitfalls and opportunities in continued expansion of computer-mediated communication systems. 25 pages, 37 footnotes, 36 bibliographic sources.   $133
 
09396. Job Satisfaction, Performance Evaluations and Career Development: A Review of the Organizational Behavior Literature With Implications for Military Professionals. Explores the impact of performance appraisals, managerial style and organizational structure on professional career development and employee job satisfaction. Focus is on how occupationally-oriented organizational behavior research can be utilized within a military setting now undergoing transformation from an institutional to an occupational outlook. 23 pages, 48 footnotes, 35 bibliographic sources.   $133
 
09298. Reverse Discrimination: Johnson v. Transportation Agency of Santa Clara County, 480 u.s. 616 (1987). This paper looks at the issue of so-called “reverse discrimination” (wherein white males are discriminated against) through the lens of the Supreme Court case of Johnson v. Transportation Agency (involving a male road dispatcher’s claim that a woman had been unfairly promoted based on her gender and his employer’s policy of reverse discrimination). After first reviewing the facts of the case and the Court’s ruling (including a vehement dissent by Justice Scalia), the paper considers the political implications of the case and offers an argument and opinion favoring the Court’s ruling. TAGS: reverse discrimination, supreme court ruling, landmark case, employment discrimination gender, women in transportation Johnson v transportation agency of santa clara county. APA Style. 7 pages, 17 footnotes. 7 bibliographic sources. 1,588 words.   $49
 
09270. Visual Health Hazards Among Vdt Workers. A comprehensive review of the literature concerning visual hazards to workers resulting from video display terminal work. Radiation exposure, ergonomics (work environment and worker comfort) and job stress factors are considered. Includes a review of the literature from government, private study, medical and business sources. 21 pages, 50 footnotes, 34 bibliographic sources.   $133
 
09269. Social Knowledge Systems. A comparative analysis of three social knowledge systems models in terms of how they can be applied to performance appraisal and how they characterize the creation and utilization of personnel data within that process. 18 pages, 23 footnotes, 6 bibliographic sources.   $126
 
09268. High Turnover and the Part-Time Employee. An investigation which explores evidence for the hypothesis that the main variable in high turnover of part-time employees is management's failure to provide adequate motivation and incentive. Profiles the part-time worker, discusses costs of turnover, and argues that a lack of job attachment and organizational commitment among part-timers leads to high turnover. 11 pages, 20 footnotes, 14 bibliographic sources.   $77
 
09267. The Role of Labor Unions From a Human Resources Perspective. The history and role of organized labor is examined from the standpoint of the human resources manager; declining power and influence of unions is seen leading to a more cooperative labor-management relationship. 15 pages, 22 footnotes, 6 bibliographic sources.   $105
 
09265. Personnel Policies in Australia and France. A comparative analysis of government-mediated employment regulations and status of unionization and collective bargaining in each country. 5 pages, 13 footnotes, 9 bibliographic sources.   $35
 
09237. Women and Work in Japan. n investigation of personnel policies in Japan as they apply to women. Following a discussion of the status of women in the Japanese labor force, the analysis traces the underlying factors of personnel structure, legal sanctions, social pressures, and economic forces which keep women in a position of second-class citizenship. Includes Table of Female Workforce Rates by Occupation. 10 pages, 29 footnotes, 15 bibliographic sources.   $70
 
09073. Teaching Job Application Forms. Examines the kinds of data collected on a typical teaching job application form, and the personnel administrator's purpose in requesting each piece of data. 10 pages, 3 footnotes, 2 bibliographic sources.   $70
 
09072. Profit Sharing as a Vehicle for Employee Motivation and Corporate Turnaround. Explores the potential of profit sharing programs to motivate employees and generate greater profits for the company as a whole. History, rationale, and theoretical basis for profit sharing are taken into consideration and specific types of programs and the companies in which they have been implemented are also analyzed. Concludes with a set of summary recommendations covering the implementation of a profit sharing program aimed specifically at improving employee motivation. 22 pages, 34 footnotes, 32 bibliographic sources.   $133
 
09071. How Computers Alter Work Relationships. Explores the social dimensions of the computer-worker relationship. Considers how computers in the workplace effect changes in worker self-perceptions, alter social hierarchies, and change communication patterns in the work environment. Possible solutions to the problems presented are also considered. 12 pages, 9 footnotes, 7 bibliographic sources.   $84
 
09070. The Use of Visualization and Other Motivation Enhancing Techniques in Athletics. Explores the use of "mental practice" such as visualization to motivate and improve performance athletes. Theory, components, and specific examples are presented. 8 pages, 17 footnotes, 9 bibliographic sources.   $56
 
09069. The Mandatory Retirement Debate. Presents the arguments for and against mandatory retirement and proposes solutions to the conflict. Recommendations include early retirement payments, parttime and consulting roles for older employees, and temporary situations for workers over 55 years of age. 7 pages, 13 footnotes, 6 bibliographic sources.   $49
 
09068. Cadd System Implementation in the Architectural Division of Bechtel: Impact on Employee Satisfaction. Survey study using a self-report questionnaire to explore the particular characteristics of the CADD system (and its implementation at Bechtel) which may impact employee level of Job satisfaction. Findings are presented for both quantitative and qualitative data. 30 pages, 0 footnotes, 32 bibliographic sources.   $133
 
09055. History of Organizational Development (Od): Issues, Conflicts and Trends. Traces the development of organizational development (OD), analyzing historical changes in its theory and application. Reviews the inherent conflict between "bottom line" performance objectives and the traditionally "human centered" values of OD theory and discusses the growing importance of organizational culture within OD theory and practice. Founders and major theorists in the field, including Argyris, Herzberg, Maslow, Lewin, French and Bell, are discussed. KEYWORDS: organizational development organization theory behavior OD human resources management. Turabian style with endnotes. 20 pages, 43 footnotes, 38 bibliographic sources.   $133
 
09025. Impact of Office Automation on Level of Worker Satisfaction and Productivity. A research study dealing with human factors in office automation. Three main categories of impact are discussed: environmental factors, mainly dealing with work station ergonomics; psychological factors, mainly dealing with coputer phobia; and social ego factors. 24 pages, 56 footnotes, 31 bibliographic sources.   $133
 
09006. Deregulation and Diminishing Expectations: A Survey Study of Employee Expectations in the Airline Industry. Proposal for a survey study of four work groups of airline employees investigating their attitudes and expectations about work. Outline of review of literature, hypothesis, and methodology. Includes 2-page survey questionnaire. 9 pages, 5 footnotes, 28 bibliographic sources.   $63
 
08867. Drug Testing of Employees. First-person discussion of the pros and cons of drug testing of employees by business and government. The paper takes a strong stand against unilateral mandatory drug testing of employees. 6 pages, 6 footnotes, 5 bibliographic sources.   $42
 
08866. Non-Monetary Incentives for Employee Motivation. An overview of the techniques and tactics beyond straight salary that employers currently use to ensure employee job satisfaction and promote employee motivation. Outlines motivational theory. 7 pages, 9 footnotes, 8 bibliographic sources.   $49
 
08865. Five Views on Organizational Leadership. Reviews and analyzes five expert studies of leadership, with the objective of ascertaining how these experts view the purpose and evaluation of leadership. 5 pages, 8 footnotes, 5 bibliographic sources.   $35
 
08864. Cyberphobia: The Problem and Its Solutions. Following a brief discussion of the components and potential causes of computer phobia, this investigation addresses a number of possible solutions to the problem including training and education, user support, management action, system design, and psychological support. 14 pages, 26 footnotes, 15 bibliographic sources.   $98
 
08863. Proposal for an Employee Performance Appraisal System. Taking the form of a memo the a hospital CEO, this essay proposes the implementation of an employee performance appraisal system at a community hospital. 5 pages, 0 footnotes, 0 bibliographic sources.   $35
 
08861. What Is Effective Management? A brief review of management and communications literature suggesting that effective managers are, first and foremost, effective communicators. 4 pages, 6 footnotes, 6 bibliographic sources.   $28
 
08857. Status of Anti-Discrimination Legislation. Describes and assesses legislation implemented to protect minorities. Reviews major court cases and discusses recent changes/decisions in affirmative action. The issue of reverse discrimination is also discussed. 10 pages, 18 footnotes, 18 bibliographic sources.   $70
 
08811. The Peter Principle by Laurence J. Peter. Review and analysis of this popular book which argues in an organization based on a heirarchy, every employee tends to rise to his level of incompetence. 3 pages, 2 footnotes, 1 bibliographic source.   $21
 
08691. Stress in the Workplace. Based on a review of literature in the field, this essay presents a brief overview of the topic of stress in the work environment. Defines "stress" and discusses a variety of theories on the management of stress. 6 pages, 13 footnotes, 9 bibliographic sources.   $42
 
08656. Recruitment of a Telemarketing Manager at Ibm. A complete recruitment program, including budget, goals, selection criteria, and measurement. Gives specific details on application criteria and measurement and interview criteria and measurement. 13 pages, 8 footnotes, 15 bibliographic sources.   $91
 
08554. Informal Instructions and Miscommunications in Business. Presents first-person feedback and rulebook procedures which should be used to back up informal telephone messages and memos. 4 pages, 3 footnotes, 3 bibliographic sources.   $28
 
08464. Group Morale. The paper considers the problem of group morale within the organization: how it is created, what factors affect it over the short and long term, and what its importance is for overall productivity and creativity. 5 pages, 4 footnotes, 5 bibliographic sources.   $35
 
08463. The Effect of Organizational Structure on Employee Motivation. Explores how differences in management style, with their implicit differences in organizational structure, contribute to or inhibit employee motivation. 5 pages, 6 footnotes in text, 9 bibliographic sources.   $35
 
08330. Incentives and Rewards for Entrepreneurial and Innovative Contributions. Based upon the assumption that an entrepreneur is a creative and innovative individual and hence an important resource for any organization, this study examines types of enticement, incentives, and rewards used to attract and retain entrepreneurial employees. Several cases are considered. 20 pages, 44 footnotes, 17 bibliographic sources.   $133
 
08329. Case Analysis Report. A case analysis of the management and employee relations implications of the incidence of "sudden, unexpected, nocturnal death" among Southeast Asian immigrants working in a large accounting firm in the U.S. 5 pages, 3 footnotes, 2 bibliographic sources.   $35
 
08223. Marketing Eaps. Examines the history, development and social and legal implications of the growth of Employee Assistance Programs within the corporate environment. Target market, marketing strategy, and competition are analyzed. 9 pages, 7 footnotes, 10 bibliographic sources.   $63
 
08221. Organization Structure at the Department of Motor Vehicles. Analysis of the organizational and management structure of the DMV within the context of motivational theory and job enrichment techniques. 7p. 1b.   $49
 
08220. Employment Discrimination and Employee Drug Testing. Examines the underlying issues and industry trends surrounding a lawsuit filed by a Southern Pacific employee charging that her employer illegally required her to submit to drug testing or face dismissal. Union reactions and legal implications to drug testing programs are examined. 14 pages, 26 footnotes, 11 bibliographic sources.   $98
 
08151. Development of Human Resources Management in the u.s. Assesses the historical development, goals, and processes of human resource management. HRM is viewed as a natural outgrowth of 1920's personnel administration, representing an integration of the various disciplines of scientific measurement, sociology, and behavioral psychology. 6 pages, 7 footnotes, 6 bibliographic sources.   $42
 
08136. Human Resources Processes in the United States. The development of human resources planning and policy is reviewed, and the work of such major theorists as Taylor, McGregor and Drucker is contrasted with modern Japanese and European ideas. 7 pages, 12 footnotes, 6 bibliographic sources.   $49
 
08104. Impact of Office Automation on Office Personnel. Examines the negative impact of office computer usage on the morale and productivity of office workers. Health hazard potential, lack of training, ineffectual training, improper equipment, workload expectations, and techno-phobia are viewed from the office worker's perspective. Discusses strategies to remedy worker-perceived problems and business organization's responsibility to do so. 25 pages, 43 footnotes, 16 bibliographic sources.   $133
 
08096. Theory Z Business Management and a System of Ethics. A study of Japanese Theory Z management as a model for an ethical system of business management. Includes background and definition of Theory Z and comparison of Theory Z with American management theories. 8 pages, 6 footnotes, 2 bibliographic sources.   $56
 
08085. A Sociolinguistic Approach to Bilingual Education. A book review based on data collected in a case study of a bilingual educational program for Mexican Americans. Background information and issues regarding bilingualism, as well as a critique of the work, are included. 11 pages, 10 footnotes, 1 bibliographic source.   $77
 
08012. Quality Circles: Comparing Japanese and American Applications. An overview of the quality circle as applied in Japan and American manufacturing. History of the quality circle and a discussion of the differences between quality circles in Japan and the U.S. Analysis of the effectiveness of quality circles. 16 pages, 17 footnotes, 19 bibliographic sources.   $112
 
07678. Theft by Employees: A Book Review. Summary and review of this book by Hollinger and Clark. The book is the result of an extensive and intensive study of employee theft conducted by two sociologists, with fascinating first-hand data on the extent of and attitudes to the problem. Five hypotheses of causes of theft are examined, with the conclusion that the informal "social controls" of the peer group are the most effective deterrent, and that management must bake its commitment to honesty a major priority to achieve results. Review is very favorable to this ground-breaking result. 5 pages, 3 footnotes, 1 bibliographic source. KEYWORDS: employee theft shrinkage employment crime deterrence. 1,154 words.   $35
 
07660. Analyzing Performance Problems: A Book Review. Summary and review of this 1970 "how-to" book by Mager and Pipe. Problems are either a lack of skill or not; if lack of skill, train the workers or simplify the job; if not, management must provide the motivations for and remove obstacles to the desired performance. The book represents a simplified form of behavioral psychology, yet is effective and worthwhile as a guide for managers. 5p. 1b. notes in text.   $35
 
07613. Tracy Kidder's Soul of a New Machine. Summary and review of this best-selling book which gives a detailed look at the designing of a new computer. Favorable review is most impressed by Kidder's ability to explain computer jargon and the view he gives of teamwork in action. 6 pages, 1 footnote, 1 bibliographic source. Notes in text.   $42
 
07489. Police Personnel Selection. An examination of the testing and selection procedures used by police departments for entrance-level candidates. The focus is on psychological screening and the use of assessment center techniques to predict the performance of potential police officers. 14 pages, 16 footnotes, 17 bibliographic sources.   $98
 
07433. Industrial Relations in Australia. Scholarly overview of labor relations and economic history in Australia. Includes summary of culture, politics, and economic history; history of strong labor movement; Australia's unique system of compulsory arbitration, how it began and how it works in theory and practice; management rights and management unwillingness to anger unions; how arbitration evolved into national wage policy, and how this has become major issue for the new labor government of Bob Hawke. 15 pages, 31 footnotes, 9 bibliographic sources.   $105
 
07421. The Mondragon Experiment. Summary of the principles of cooperative management used at the mondragon group of worker-owned cooperative businesses in Spain, and essay on whether these principles have relevance in America. Finds that the principles of limiting income differences between workers and managers and strong self-discipline might work in groups that shared common goals, but would be difficult for most inidividualistic, self-seeking Americans. 6 pages, 4 footnotes, 1 bibliographic source.   $42
 
07416. A Model Method of Improving/Enhancing Communications in a Public or Private Organization. A comprehensive survey of communications problems and methods, including major factors affecting communications in an organization (human environment, physical environment, etc.), analysis of formal and informal communications and their effectiveness, and several techniques for improving communications: analyzing communications flow, establishing employee committees, face-to-face conferences, and using sociometric techniques to determine patterns of informal communications. 18 pages, 27 footnotes, 17 bibliographic sources.   $126
 
07021. Management by Motivation. Comprehensive overview of motivation theories of management. Includes the theories of: Taylor, Maslow, Herzberg, McGregor, Vroom, Lawler & Porter. Good theoretical discussion of differences between behavioralist theorists and motivation theorists (and why behavioralists are wrong); the modern synthesis of motivation techniques as revealed in recent books by Rosenbaum, Ford, and Ouchi. 17 pages, 33 footnotes, 7 bibliographic sources.   $119
 
07013. Theory Z and American Business. an analytical book review of Ouchi's book Theory Z, focusing on how and why this theory of business management stresses long term, cultural and philosophical changes in the structure of American business. 11 pages, 14 footnotes, 1 bibliographic source.   $77
 
06617. Successful Modern Management. A studv of the organizational structure of businesses, based on the theme that successful business today depends on the management of personnel. The view of Drucker, Ordione and Sayles on management by objectives with regard to personnel are reviewed. 7 pages, 4 footnotes, 3 bibliographic sources.   $49
 
06354. Motivation of Blue Collar Workers. This paper provides a study of the problems of productivity and motivation in the American blue collar workers, looking at changing attitudes, unions and motivation, flextime and other related aspects of the blue collar lifestyle. 10 pages, 9 footnotes, 5 bibliographic sources.   $70
 
06204. Some Means of Increasing Productivity Through Worker Need Satisfaction. Very good overview of programs to increase productivity. Includes psychological theories of Maslow and Vroom, review of various types of monetary and non-monetary incentives for workers; prefers programs that meet the 'intrinsic' needs of workers rather than their external needs. 16 pages, 10 footnotes, 8 bibliographic sources.   $112
 
06159. The Usefulness and Validity of Tests in Selecting Supervisors. Careful overview of the question of testing to determine qualifications of business supervisors. Theory of job testing; reviews eight tests available on the market; emphasizes that tests are an aid to selection decisions, not a substitute for discretion and decision. 15 pages, 14 footnotes, 5 bibliographic sources.   $105
 
06044. Flextime and the Shorter Working Week. An account of the penetration of flextime into organizations in the U.S. and the generally beneficial effects that it has for the workforce. There is a brief look at the shorter working week in the conclusion. 6 pages, 6 footnotes, 5 bibliographic sources.   $42
 
06019. The Manager as Developer of Human Resources. This paper provides an overview and analysis of the HR (human resources) functions and responsibilities of the manager. Specific topics addressed include supervision and delegation, hiring and interviewing, performance review, discipline, supervision, and training and development. KEYWORDS: hrm personnel management employee developing supervision. APA Style. 8 pages, 7 footnotes, 6 bibliographic sources.   $56
 
05942. Personnel Management. Covers four important aspects of personnel management and shows how these help the personnel department aid line managers. These aspects are: staff selection, influencing supervision, training and development, and collective bargaining. 10 pages, 11 footnotes, 6 bibliographic sources.   $70
 
05812. Personnel Management: The Bart Labor Dispute. A discussion of the dispute which caused a suspension of the service during the summer of l979 -- a problem stemming from disagreement over the cost of living component in the wage settlement. 11p. 13f. 6 references to the S.F. Chronicle.   $77
 
05797. Applying Human Relations to Improve Morale and Motivation. Various methods for improving worker morale and motivation are considered after the definition of those terms; participation in decision-making is offered as an advantageous option. 7 pages, 7 footnotes, 9 bibliographic sources.   $49
 
05373. "On the Value of True Negatives": An Article by f.j. Landy. A tongue-in-cheek article by F. J. Landy suggesting a reversal of current hiring techniques to facilitate easier dismissal of incompetent staff. The serious applications of the ideas in industrial psychology testing are pointed out. 5 pages, 6 footnotes, 2 bibliographic sources.   $35
 
05363. The Decline of Venice. The greatness of Venice and its fall in the 16th and 17th Centuries after the collapse of the Adriatic trade is the subject of this paper. The ruling class is profiled within the system of government and its own demise as a dynamic force is documented. 7 pages, 9 footnotes in text, 1 bibliographic source.   $49
 
05337. Some Perspectives on Organizational Behavior. Psychological and sociological aspects of organizational behavior are highlighted. The study uses 6 organizations and its purpose is to determine the motivation of government employees and the results generally contradicted gnerally held assumptions. Some of the literature on the subject is reviewed. 11p. 7b. 9f.   $77
 
04995. A Personnel Management System. The five basic steps for setting up a personnel management system in a business or corporation are outlined in this study. Identifying system objectives, defining its requirements, evaluating alternative methods, developing operating procedures and installing the system are discussed in some detail in the report. Data process ing and the role of the systems analyst are considered as well. 15 p., Of., Ob.   $105
 
04742. Work Motivation in the Organizational Environment. Very good summary of motivation and group relations theory in business. Definition o.f work, Hawthorne studies and the work group, morale and leadership, human factors engineering, and other elements of creating the best possible fork environment are intelligently discussed. 14p., l4f., 6b.   $98
 
04739. Leadership and Organizations. Good thorough study of leadership and motivation theories: organizational structure and the leader, the span of control, inducements and motivation, leadership style and the situation. 13 pages, 12 footnotes, 11 bibliographic sources.   $91
 
04597. Organizational Environment and the Individual. Very good, complete study of the question of environmental effects on worker productivity in organizations. Excellent review of the literature on organizational environments, including motivation and leadership (as generally treated in bus. ad. literature), also discusses Marxist thought on organizations; Part II discusses the New York Police Dept. as an,organizational environment, stressing the pressures that make it almost impossible to fulfill varying expectations. 31 pages, 36 footnotes, 22 bibliographic sources.   $133
 
04524. Work and Society. Good discussion of motivation theories and research; social values related to work, work and emotional needs. 11 pages, 9 footnotes, 8 bibliographic sources.   $77
 
04519. Why People Work. Original discussion of the basic elements of motivation theory, including a brief history of work in human society, summary of the work of A. Tannebaum, D. Bell, F. Herzberg and critical discussion of their theories based on the idea that people need the satis faction of "higher needs." 10 pages, 5 footnotes, 8 bibliographic sources.   $70
 
04518. Personnel Evaluation. A very good, very thorough compilation of theory and practice of personnel evaluation; need for evaluation of employees, types of appraisals, rating techniques, potential problems in applying rating techniques to workers. Shows complete grasp of the subject. 21 pages, 13 footnotes, 7 bibliographic sources.   $133
 
04515. Job Dissatisfaction in the Auto Assembly Industry: Does Volvo Have the Answer. Good discussion of the reasons for job dissatisfaction and boredom, and Volvo's attempts to change through job restructuring. 14 pages, 6 footnotes, 7 bibliographic sources.   $98
 
04513. Why Do People Work?. Good introduction to theories of motivation in work situations, which covers material incentives (money), the importance of feelings of satisfaction and achievement, self-esteem and Maslow's Hierarchy of Needs, the importance of belonging to a group. l0 pages, 12 footnotes, l0 bibliographic sources.   $70
 
04512. Motivation Theories. Good basic study of academic thinking on why people want to do a good job. Covers the evolution of motivation theories through the work of Herzberg ('motivation factors' vs. 'maintenance factors'), Maslow (Hierarchy of Needs), Vroom (relation of individual goals to work situation and alternative), and McGregor (importance of democratic management). Solid grasp of the complexities and subtleties of the subject. 13 pages, 9 footnotes, 9 bibliographic sources.   $91
 
04492. Motivation in Theory and Practice in the United States and Japan: A Comparative Study. Good discussion of the different ways that people are impelled to action through the social framework; includes management theories in the U. S., how these work in practice (concentrating on Management by Objectives), Japanese society and Japanese business practices, good discussion of how U.S. might come to need the example of Japanese management practices as society becomes more complex and organized. 21 pages, 19 footnotes, 16 bibliographic sources.   $133
 
04477. Howard Hughes: His Life and Business. Basic overview of Howard Hughes' career. Concludes he had no overall life direction, but merely drifted from one interest to the next. 8 pages, 12 footnotes, 3 bibliographic sources.   $56
 
04468. Conflict in the Organization. Discussion of a number of articles in management. Journals dealing with interpersonal conflict, organizational change; what is to be learned for practical business applications. 12p., 7f., Ob.   $84
 
04443. Criticizing the Traditional Personnel Practices. Very clever discussion, written to answer the specific question of whether phenomenological criticism can be applied to personnel management practices. Survey of nuts & bolts of personnel management, criticisms that can be made of it, discussion of the practical value of phenomenology (nil), clever discussion of authority and workers needs in modern society. 24 pages, 24 footnotes, 13 bibliographic sources.   $133
 
04435. A Model of the Effective Manager. Very good and thorough discussion of the effective manager, based on research studies, covers all aspects of leadership g decision-making. 29p., Of., lOb. ( notes in text.)   $133
 
04434. Qualities of the Effective Manager. Communications skills, leadership and motivation, decision-making and awareness of situations are the major topics covered in this solid, basic study. 17 pages, 10 footnotes, 14 bibliographic sources.   $119
 
04411. Government Planning and Business Planning. Good discussion of issues raised by M. Weidenbaum's contention that business planning is "open system" while government planning is "closed system." Communication, leadership, and organization in both types of systems, which are found to both have advantages and disadvantages. lOp., 10f., 2b.   $70
 
04374. Management Control Systems. Good, thorough study of management control systems and systems analysis; why management needs control systems, how to plan and implement such systems, use of POP and computers, operation and evaluation of the system. 21p., 39., 11b.   $133
 
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