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19214 PERFORMANCE MANAGEMENT AT VITALITY HEALTH ENTERPRISES INC HARVARD BUSINESS BRIEF CASE 913501 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business School human resource management case study (from HBS’ Brief Cases collection) by John B. Bingham and Michael Beer on health and personal care products manufacturer Vitality Health. The case focuses on problems of increased turnover among the company’s top performing employees and related difficulties with the performance management system. New Senior Vice President of HR, James Hoffman must work quickly to address the problem. The case solution includes problem definition, problem analysis, identification and discussion of alternatives, and recommendations. APA Style. 12 pages, 6 footnotes, 5 bibliographic sources.

TAGS: Performance Management at Vitality Health case solution, employee turnover, talent management, performance management, performance appraisal, employee motivation, Harvard Business case solution


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $84
19202 ARISE: A DESTINATION-FOR-A-DAY SPA HARVARD BUSINESS BRIEF CASE 913521 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business School human resource management case study (from HBS’ Brief Cases collection) by Michael Beer and Lynda St. Clair on Dallas-based health and beauty spa ARISE. The case focuses on the day spa’s difficulties (high employee turnover, scheduling problems, departing employees poaching customers) in implementing a competitive strategy which positions employees to act as “personal wellness coaches” for customers. The case solution includes problem definition, problem analysis, discussion of alternatives, recommendations, and brief implementation plan. APA Style. 12 pages, 6 footnotes, 4 bibliographic sources.

TAGS: ARISE spa case solution, employee motivation, talent management, strategic human resource management, competitive strategy, team management, customer relations management.


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $84
19033 WRAPITUP: DEVELOPING A NEW COMPENSATION PLAN HARVARD BUSINESS PUBLISHING BRIEF CASE 4362. This paper provides a Berkeley Research analysis and case solution to a Harvard Business service management case study by W. Earl Sasser and Rachel Shelton on a California-based restaurant chain offering made-to-order sandwich wraps using fresh, healthy ingredients. The case focuses on problems of high employee turnover and flat sales and the plans by a new human resources leader to implement a new compensation program linking performance to profits. The case analysis includes problem identification, problem analysis, identification and assessment of alternatives, and recommendations with brief implementation plan. APA Style. 12 pages, 16 footnotes, 9 bibliographic sources. 3,520 words.

TAGS: case solution, WrapitUp case study, compensation management, employee empowerment, turnover, incentives, motivation, hrm


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $84
18399 BARBARA NORRIS: LEADING CHANGE IN THE GENERAL SURGERY UNIT HARVARD BUSINESS SCHOOL CASE STUDY 9-409-090. This paper provides a Berkeley Research case analysis and case solution to a strategic human resources management case study by Groysberg, Nohria and Bell concerning a nurse manager’s efforts to turnaround the troubled General Surgery Unit at Eastern Massachusetts University Hospital. The paper includes problem identification, problem analysis, identification and assessment of alternative solutions, recommendations, and implementation plan. KEYWORDS: case study case solution nursing management human resources management hrm personnel management job satisfaction employee turnover employee retention organizational culture organizational change turnaround management strategy health care providers hospitals. APA Style. 11 pages, 5 footnotes, 7 bibliographic sources. 2760 words
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $77
18353 TREADWAY TIRE COMPANY: JOB DISSATISFACTION AND HIGH TURNOVER AT THE LIMA PLANT HARVARD BUSINESS SCHOOL CASE STUDY 2189. This paper provides a Berkeley Research case analysis and case solution to a human resources management (HRM) Harvard case study by Wickham Skinner and Heather Beckham concerning problems of strong job dissatisfaction and high turnover among line foremen at an Ohio tire plant. The case analysis includes problem identification, discussion of main issues and sub-problems, problem analysis, identification and assessment of alternative solutions, recommendations, and an implementation plan. KEYWORDS: case study case solution treadway tire labor unions personnel management human resources management labor management conflict job satisfaction employee turnover organizational culture. APA Style. 10 pages, 6 footnotes, 11 bibliographic sources. 2,741 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $70
01817 MANAGEMENT PROBLEMS AND EMPLOYEE TURNOVER: AN ANALYSIS OF THEIR RELATIONSHIP. Good discussion of what management can and cannot do to prevent excessive turnover, treats company policies, motives of individuals, working conditions, supervisors, and communications. 8 pages, 12 footnotes, 7 bibliographic sources. 5A $56
18461 STONE FINCH INC: YOUNG DIVISION OLD DIVISION HARVARD BUSINESS CASE STUDY 3214. This paper provides a Berkeley Research case analysis and case study solution to a recent popular organizational behavior and leadership Harvard Business School case study by Richard G. Hamermesh and Elizabeth Collins concerning innovation strategy, organizational behavior and human resources management at manufacturer Stone Finch. The case study focuses on the problems in introducing innovation strategies into an older manufacturing organization, looking at cultural differences between the older “cash cow” divisions and the newer innovative divisions, and closely examining the differential impact of resource allocations and inequitable rewards systems on employee motivation, turnover, and culture. The paper includes background analysis, problem statement/definition, problem analysis, assessment of alternatives, and recommendations. KEYWORDS: stone finch case studies manufacturing employee motivation pay for performance organizational behavior leadership Berkeley Research. APA Style. 12 pages, 11 footnotes, 6 bibliographic sources. 3,205 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $84
09268 HIGH TURNOVER AND THE PART-TIME EMPLOYEE. An investigation which explores evidence for the hypothesis that the main variable in high turnover of part-time employees is management's failure to provide adequate motivation and incentive. Profiles the part-time worker, discusses costs of turnover, and argues that a lack of job attachment and organizational commitment among part-timers leads to high turnover. 11 pages, 20 footnotes, 14 bibliographic sources. 5A $77
19219 WORK FROM HOME: CURSE OR BOON? IVEY CASE STUDY SOLUTION. This paper provides a Berkeley Research analysis and case solution to an Ivey School of Business general management case study by Ashok K. Mishra and Sangeet Shah Bharadwaj on an Indian company’s management and compensation of its home-based team of employees and the contrast in performance between the home-based and the office-based team. The case focuses on the controversy surrounding the legitimacy of the home-based team’s apparent superior performance. The case solution includes problem definition, analysis, discussion of alternatives and recommendations. APA Style. 11 pages, 4 footnotes, 3 bibliographic sources.

TAGS: Work from home case solution, inter-departmental conflict, home-based workers, performance management, business processing outsourcing.


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $77
19211 WENDY PETERSON HARVARD BUSINESS BRIEF CASE 913550 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business School organizational behavior case study (from HBS’ Brief Cases collection) by Linda A. Hill and Alisa Zalosh on Wendy Peterson, a recently promoted VP of Sales at AccountBack, an accounting software and services firm. The case focuses on Peterson’s management of her sales team, and problems with the performance of recent hire Fred (Xing) Wu. The case solution includes problem definition, problem analysis, identification and discussion of alternatives, and recommendations. APA Style. 11 pages, 5 footnotes, 4 bibliographic sources.

TAGS: Wendy Peterson case solution, cross cultural relations, conflict management, employee development, leadership, performance management, Harvard Business case solution.


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A $77
19205 ROBIN ASH AND PRINTZHOF PRESS HARVARD BUSINESS BRIEF CASE 913554 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business School organizational behavior case study (from HBS’ Brief Cases collection) by Frank V. Cespedes and Lynda St. Clair on leadership and organizational change at educational and entertainment publisher Printzhof Press. The case focuses on newly promoted COO Robin Ash’s efforts to create an action plan that will transform the company into a competitive 21st century educational publisher while preserving its close-knit collaborative culture. The case solution includes problem definition, problem analysis, discussion of alternatives and recommendations with brief implementation plan. APA Style. 12 pages, 9 footnotes, 7 bibliographic sources. 3,950 words.

TAGS: Robin Ash Printzhof Press case solution, organizational change, change management, organizational culture, conflict, communication, leading change, employee morale, product adaptation, competitive strategy, Harvard business case solution.


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A $84
19204 SOUTHFIELD PACKAGING HARVARD BUSINESS BRIEF CASE 913562 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business School human resource management case study (from HBS’ Brief Cases collection) by Michael Beer and Alisa Zalosh on Southfield Packaging, a company providing packaging materials and service to medical device manufacturers. The case focuses on the relationship between corporate vice president Mark Sanders and regional manager Frank Belby and issues surrounding performance appraisal. The case solution includes problem definition, problem analysis, discussion of alternatives, and recommendations. APA Style. 11 pages, 6 footnotes, 4 bibliographic sources.

TAGS: Southfield Packaging case solution, performance management, employee motivation, interpersonal skills, management, developmental appraisal, teams, sales management, Harvard case study solution


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $77
19157 CALVETA DINING SERVICES, INC: A RECIPE FOR GROWTH? HARVARD BUSINESS BRIEF CASE 4261 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business general management brief case by James Heskett and Patricia Girardi on senior living facilities (SLF) food service provider Calveta Dining Services. The case focuses on questions related to expansion, quality and employee relations in this family-owned and operated business. The analysis includes problem identification, problem analysis, identification and assessment of alternatives, recommendations, and an outline of an implementation plan. APA Style. 12 pages, 8 footnotes, 6 bibliographic sources. 3,995 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: Harvard business case solution, food service management, service quality, employee empowerment, family business, SHRM, growth strategy, acquisition strategy, service management

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19151 SARA TSIEN IVEY SCHOOL OF BUSINESS CASE STUDY SOLUTION. This paper provides a Berkeley Research case analysis and alternative case solution to an Ivey human resource management case study on manager Sara Tsien. The case focuses on Tsien’s dilemma concerning a performance assessment of one of her employees who has uncharacteristically failed to meet performance goals and expectations. The case analysis includes problem identification, problem analysis, discussion of alternatives, and recommendations. APA Style. 12 pages, 9 footnotes, 6 bibliographic sources.

About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: case study solution, human resources management, performance management, employee motivation, intrinsic motivation, extrinsic motivation, rewards, performance appraisal.

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5A1 $84
19073 HR MANAGERS: THE ROLE OF TRAINING AND DEVELOPMENT. DEVELOPMENT Following a brief discussion of the central role and functions of HR (human resource) managers, this paper focuses on training and development (T & D), a practice that can be seen as being particularly important to the HR function as well as to the organization’s overall value and competitive advantage. Includes abstract and title page. APA Style. 7 pages, 14 footnotes, 6 bibliographic sources. 1,820 words.

TAGS: HRM, HR managers, human resource management, HR roles, HRM functions, employee training and development, T&D, strategic human resource management.

5A1 $49
19048 JOHANNES LINDEN: MANAGING THE GLOBAL EXECUTIVE COMMITTEE HARVARD BUSINESS CASE STUDY 913509 SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Harvard Business School organizational behavior case study by Linda Hill and Mark Rennella about the organization and management of the Global Executive Committee (a leadership team) at the washer and dryer division of a large Swiss appliance manufacture. The case focuses on leadership and conflict within the executive team about various human resource management issues including employee bonuses. The case analysis includes problem identification, problem analysis, discussion of alternatives, and recommendations. APA Style. 11 pages, 4 footnotes, 4 bibliographic sources.

TAGS: Johannes Linden case solution, global corporate culture, executive team leadership, management style, power and influence, leadership, incentives, bonuses


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A $77
19038 RALEIGH & ROSSE: MEASURES TO MOTIVATE EXCEPTIONAL SERVICE HARVARD BUSINESS BRIEF CASE 4355. This paper provides a Berkeley Research analysis and case solution to a Harvard Business human resource management case study by Robert L. Simons and Michael Mahoney on luxury goods retailer Raleigh & Rosse. The case focuses on the company’s famous performance measurement system which is a primary motivating factor behind an employee lawsuit charges that Raleigh & Rosse encourage employees to work off the clock. The case analysis includes problem identification, problem analysis, identification and assessment of alternatives, and recommendations. APA Style. 12 pages, 6 footnotes, 9 bibliographic sources. 3,566 words.

TAGS: case solution, Raleigh & Rosse case study, compensation, performance measurement, employee disputes, employee lawsuits, motivation, organizational culture, sales compensation


About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
5A1 $84
19021 CHALLENGES OF GROWTH AT PROTEGRA IVEY SCHOOL OF BUSINESS CASE STUDY SOLUTION. This paper provides a Berkeley Research analysis and case solution to an Ivey School of Business case study on Protegra, a small Winnipeg, Manitoba-based company specializing in computer software development. The case focuses on Protegra’s unique organizational culture and organizational design. The case analysis includes problem identification, problem analysis, discussion of alternatives, and recommendations. APA Style. 12 pages, 7 footnotes, 4 bibliographic sources.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: case solution, human resource management, small and medium-sized enterprises, organizational culture, organizational structure, employee empowerment, knowledge-based organizations

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19019 VIRGINIA MASON MEDICAL CENTER (ABRIDGED) HARVARD CASE STUDY 610055 ABRDIGED. This paper provides a Berkeley Research analysis and case solution to a Harvard Business School operations management case study by Richard Bohmer on Seattle-based Virginia Mason Medical Center. The case focuses on CEO Gary Kaplan’s challenges in the face of flagging employee morale, financial losses, and strong competition from local hospitals and medical center and the decision to adapt a version of the Toyota production system for healthcare management and operations. The case analysis includes problem identification, problem analysis, assessment of alternatives, and recommendations with an implementation plan outline. APA Style. 12 pages, 6 footnotes, 5 bibliographic sources.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: Harvard case solution, strategy, operations management, healthcare delivery models, healthcare management, Toyota production system, leadership, hospitals, employee morale

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19018 JETBLUE AIRWAYS: A NEW BEGINNING STANFORD GRADUATE SCHOOL CASE SOLUTION. This paper provides a Berkeley Research analysis and case solution to a Stanford Graduate School of Business case study by Hoyt, O’Reilly, Rao and Sulkowicz on low-cost airline JetBlue Airways. The case focuses on JetBlue’s implementation of a program (IROP Integrity) to address problems it was having (in 2007-2010) dealing with irregular operations (IROPs). The case analysis includes problem identification, problem analysis, discussion of alternatives, and recommendations. APA Style. 12 pages, 12 footnotes, 9 bibliographic sources. 3,579 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: case solution, human resource management, JetBlue Airways, change management, organizational change, cross-functional teams, employee empowerment, organizational culture, process mapping, leadership and change, operational effectiveness.

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19011 NORDSTROM: DISSENSION IN THE RANKS? (A) HARVARD BUSINESS SCHOOL CASE STUDY 191002 SOLUTION. This paper provides a Berkeley Research case analysis and alternative case solution to a Harvard Business School human resources management case study (#191002) by Simons and Weston on leading specialty clothing retailer, Nordstrom. The time setting for the case is late 1989 and early 1990. The case focuses on union, employee, and state and federal labor regulator claims of Nordstrom’s unfair and/or illegal labor practices related to its sales per hour compensation management/commission system for its retail sales associates. The paper includes background situation analysis, problem identification, detailed problem analysis, identification and discussion of alternatives, and recommendations with an outline of an implementation plan. APA Style. 12 pages, 12 footnotes, 8 bibliographic sources.

About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: Nordstrom term paper, essay research paper on Nordstrom employee dispute, compensation management, commission sales, pay-for-performance, retail sales clerks, Nordstrom.

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Annotated Bibliography for Nordstrom: Dissension in the Ranks Harvard Case Study

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18902 ANNOTATED BIBLIOGRAPHY FOR NORDSTROM: DISSENSION IN THE RANKS (A) HARVARD CASE STUDY. This paper provides an ANNOTATED BIBLIOGRAPHY for our case study analysis and case solution to a Harvard Business human resources management case study (#191002) on a compensation management problem at leading specialty retailer Nordstrom. A brief description and critique of each source is provided NOTE: THIS IS NOT A CASE SOLUTION. PLEASE SEE OUR PAPER 19011 Nordstrom: Dissension in the Ranks (A) Harvard Case Solution for a complete solution of this case study (Follow link below). APA Style. 17 pages, 0 footnotes, 16 bibliographic sources.

TAGS: Nordstrom Harvard case study solution, annotated bibliography, employee conflict management, union disputes, sales commissions, retail clerks

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18792 A CASE STUDY OF LEADERSHIP AT BMW. This research paper analyzes a case study on the automaker, BMW (Bayerische Motoren Werke), regarding the leadership practices that have contributed to the company’s success. The case is examined in terms of contingency theory, situational leadership theory, XY theory and the substitutes for leadership theory. BMW uses an “Associate and Leadership Model” to link employee goals to organizational goals. Other factors in the company’s leadership success include training programs, organizational culture and the use of empowered, autonomous teams. TAGS: business case study, leadership, teams, organizations, situational leadership theory, contingency theory, BMW. APA Style. 12 pages, 43 footnotes, 11 bibliographic sources. 2,912 words. 5A $84
18787 INTERNET (ONLINE) RECRUITING OF EMPLOYEES. This paper discusses the use of corporate web sites and internet recruiting services to recruit qualified employees. The paper also addresses the challenges of the process and provides recommendations for making effective use of internet recruiting. TAGS: term paper, human resources research paper, online recruiting, hiring, internet. APA Style. 11 pages, 36 footnotes, 11 bibliographic sources. 2,571 words. 5A1 $77
18785 WAL-MART’S SICK-LEAVE POLICY. This paper discusses the November 2009 public relations campaign of the National Labor Committee regarding Wal-Mart’s sick-leave policy. Wal-Mart’s policy was encouraging employees to come to work when sick, thereby risking the spread of the swine flu virus. The ROPE model is used to analyze the PR campaign. It is noted that the campaign was successful in increasing public awareness but not in changing the attitudes or behaviors of Wal-Mart’s management. TAGS: HR term paper, walmart sick-leave employees, public relations campaign, ROPE model, human relations, Wal-Mart. APA Style. 11 pages, 13 footnotes, 10 bibliographic sources. 2,642 words. 5A1 $77
18782 ARTICLE REVIEW: PERSONALITY TESTING IN THE WORKPLACE. This paper reviews the 2009 article “Personality Tests in the Workplace,” by Ones & Dilchert. The authors argue that human resources managers should use personality tests (particularly integrity tests) in order to recruit suitable employees and screen out employees that might cause problems. Although the authors make a few claims without providing supporting evidence, their argument is generally sound. TAGS: business term paper, human resources, management, recruitment, hiring, personality testing. APA Style. 5 pages, 8 footnotes, 1 bibliographic source. 1,281 words. 5A1 $35
18764 IMPORTANCE OF TRAINING & DEVELOPMENT IN HR MANAGEMENT. This paper argues that training and development is a particularly important function in HR (human resources) management. Based on expert opinions and survey results, training and development increases the ability of employees to meet strategic goals, thereby creating a competitive advantage for organizations. TAGS: strategic human resources management SHRM, employee training and development, HR competitive advantage. APA Style. 8 pages, 18 footnotes, 6 bibliographic sources. 1,910 words. 5A1 $56
18731 WORK/LIFE BALANCE AND THE RETENTION OF EMPLOYEES. This paper responds to a 2003 article in The Vancouver Sun regarding dissatisfaction among Canadian employees because of their inability to balance the demands of work with the needs of their personal lives. The paper examines the HR (human resources) issues involved and concludes with a personal response that argues in favor of using flexible work schedules and other means to improve the work/life balance among employees. TAGS: employee retention job satisfaction flexible hours Canada. APA Style. 6 pages, 6 footnotes, 4 bibliographic sources. 1,494 words. 5A1 $42
18688 HEALTHCARE MANAGEMENT AND EMPLOYEE MOTIVATION. This paper discusses the importance of employee motivation in healthcare management in terms of productivity, work quality and staff retention. As seen in the literature, money is not necessarily the best motivator. Rather, healthcare managers should: provide opportunities for professional development, empower employees, hire the right people in the first place, make effective use of communications, and utilize an individualized approach. Healthcare managers should also seek to combine the elements of transformational leadership and transactional leadership. KEYWORDS: leadership healthcare management employee motivation healthcare organizations intrinsic extrinsic motivators monetary non-monetary. APA Style. 11 pages, 38 footnotes, 9 bibliographic sources. 2,318 words. 5A1 $77
18681 COMMITMENT TO ORGANIZATIONAL CHANGE. This paper discusses the importance of employee and manager commitment in the success of change initiatives. Various approaches can be used to assess commitment to change in an organization. The paper describes the kinds of questions that should be asked in assessments, and the signs to look for regarding an organization’s level of commitment. There are interventions that can be used if the assessment shows a lack of commitment to change. KEYWORDS: organizational change assessment employee commitment to change. APA Style. 6 pages, 7 footnotes, 6 bibliographic sources. 1420 words. 5A $35
18680 MANAGERS IN THE CHANGE PROCESS. This paper is concerned with the roles of managers/leaders during the transition phase of change initiatives. Managers need to be capable of assessing change, preparing for change, and guiding employees through the change process. In addition, it is recommended that managers create a tool for assessing resistance to change and developing strategies for overcoming such resistance. KEYWORDS: leadership organizational change transition. APA Style. 5 pages, 9 footnotes, 4 bibliographic sources. 1,370 words. 5A $35
18670 THE ROLE OF RECRUITMENT & EMPLOYEE BENEFITS IN GOOGLE’S SUCCESS. This paper discusses how staffing has contributed to the success of Google. The company is concerned with issues of recruitment and employee benefits. In addition, the company has sought to motivate employees by creating a work atmosphere that is both “fun” and “challenging.” However, Google’s approach is costly and it is difficult to maintain a small-company atmosphere as the company grows. The paper describes how the company plans to deal with these challenges. Includes outline. KEYWORDS: human resources management recruitment selection staffing Google. APA Style. 7 pages, 25 footnotes, 7 bibliographic sources. (Bonus: includes outline and thesis statement) 1,910 words. 5A1 $49
18656 CHALLENGES FACING IT (INFORMATION TECHNOLOGY) MANAGEMENT. Based on the views of Peter Drucker (especially his seminal Harvard Business Review article, “The Coming of the New Organization”) and others, this paper discusses the major challenges facing IT managers today. These include providing effective leadership, meeting unique needs of specialists, uniting employees with a vision, providing incentives, balancing innovation with productivity, and keeping up with the latest developments in the field. KEYWORDS: Drucker management information technology leadership. APA Style. 6 pages, 8 footnotes, 3 bibliographic sources. 1,431 words. 5A $42
18651 EMPLOYEE ANXIETIES IN MERGERS AND ACQUISITIONS. This paper is concerned with the fears and feelings of loss that employees may experience when companies undergo mergers and acquisitions. Various strategies have been proposed to address this issue. For example, managers should demonstrate commitment, take an ethical stance, engage in open communication, allow employee participation, use rewards, and make efforts to integrate organizational cultures. KEYWORDS: mergers acquisitions hrm employees restructuring resistance to change organizational culture. APA Style. 12 pages, 28 footnotes, 8 bibliographic sources. 2,788 words. 5A1 $56
18594 SOLVAY GROUP: INTERNATIONAL MOBILITY AND MANAGING EXPATRIATES HARVARD CASE STUDY 409079. This paper presents a Berkeley Research case solution and analysis to a Harvard Business School organizational behavior and leadership case study by Boris Grosberg on international human resource management Brussels-based Solvay Group. The case focuses on decisions regarding the expatriation status of four of the company’s most talented executives as well as on Solvay’s overall talent management practices. The paper includes problem identification, case analysis, identification and discussion of alternative solutions, and recommendations with an implementation outline. APA Style. 16 pages, 21 footnotes, 10 bibliographic sources. 4,540 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: case study case solution expatriate management talent management international HR mobility strategic human resource management globalization.

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18578 RL WOLFE: IMPLEMENTING SELF-DIRECTED TEAMS HARVARD BUSINESS SCHOOL CASE STUDY 4063. This paper provides a Berkeley Research case analysis and case solution to an organizational behavior and leadership Harvard Business School case study by David A. Garvin and Elizabeth Collins on implementing self-directed teams at plastic pipe manufacturer RL Wolfe. The case examines the implementation and results of implementing self-directed teams at one plant of this otherwise rigidly hierarchical and unionized manufacturer. The paper includes problem statement, problem analysis, discussion and assessment of alternatives, recommendations, and implementation plan. TAGS: berkeley research harvard business school case solution case study self-directed teams SDT implementing change managing teams high performance workforce employee empowerment motivation designing teams productivity manufacturing. APA Style. 12 pages, 12 footnotes, 7 bibliographic sources. 3,870 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
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18563 EMPLOYEE INCENTIVES IN OPERATIONS MANAGEMENT. This paper provides an overview and analysis of the controversy over the use of incentives in operations management, exploring the arguments for and against the use of incentives. Incentives are defined and their basis in organizational theory discussed. The literature on incentives to encourage performance, incentives to promote team building, and incentives to improve the firm’s operations is reviewed. Concludes although some writers have argued against the use of incentives, a carefully designed and implemented incentive program can be effective in meeting the objectives of organizations and employees alike. The use of an evaluation plan is recommended. KEYWORDS: employee incentives work incentive motivation team building operational performance. Turabian with endnotes. 12 pages, 41 footnotes, 12 bibliographic sources. 3,120 words. 5A1 $84
18548 REWARDS IN THE WORKPLACE. This paper examines the research evidence on the variables that influence employee behavior, performance and motivation. It is found that a flexible approach is needed in motivating employees because individuals are driven by different needs and ambitions. For example, one theory holds that employees focus on priorities that are related to “eight career anchors.” The paper also argues in favor of the use of an informal approach to rewards, as a supplement to traditional monetary incentives. KEYWORDS: employees motivation incentives rewards career management. APA Style. 9 pages, 13 footnotes, 7 bibliographic sources. 1,952 words. 5A1 $63
18501 A PERSONAL PERSPECTIVE ON MANAGEMENT. From a personal perspective, this paper discusses the importance of management in organizational success. It is noted that managers act as leaders in the implementation of policies and strategies. In addition, an effective manager is capable of dealing with various kinds of people (employees, teams, customers, etc.). KEYWORDS: management leadership leaders managers. APA Style. 6 pages, 8 footnotes, 5 bibliographic sources. 1,369 words. 5A $42
18499 ENGSTROM AUTO MIRROR PLANT: MOTIVATING IN GOOD TIMES AND BAD HARVARD BUSINESS SCHOOL CASE STUDY 2175. This paper provides a Berkeley Research case analysis and case solution to a human resources management (HRM) and strategic management Harvard case study by Michael Beer and Elizabeth L. Collins concerning productivity problems and the potential merits of re-implementing a Scanlon Plan (company-wide employee incentive program) at a small automotive supplier. The paper includes problem identification, problem analysis, identification and assessment of alternative solutions, recommendations, and implementation plan. KEYWORDS: case study case solution engstrom human resources management hrm productivity management employee incentives work motivation Scanlon plan quality control employee morale organizational behavior assembly lines leadership. APA Style. 11 pages, 7 footnotes, 4 bibliographic sources. 3,049 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
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18481 A.J. WASHINGTON: RETAINING AN NFL STAR HARVARD CASE STUDY 909033. This paper presents a Berkeley Research analysis and case solution to a Harvard Business School operations management case study on managing human capital in the National Football League. The case focuses on Los Angeles Spartans’ general manager Luke Kolville’s efforts to negotiate a long-term contract for star quarterback A.J. Washington. The paper includes problem identification, problem analysis, identification and assessment of alternatives, and recommendations. KEYWORDS: Harvard case study solution pay for performance employee contract negotiations distributive negotiations sports stars. APA Style. 11 pages, 5 footnotes, 3 bibliographic sources.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
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18456 THE OFFSHORING OF AMERICA HARVARD BUSINESS SCHOOL CASE STUDY 9-708-030. This paper provides a Berkeley Research case study analysis and case solution to a Harvard international human resources management (HRM) case study By Richard H.K. Vietor, Jan W. Rivkin and Juliana Seminerio concerning offshoring, or the movement from jobs in the United States to developing countries. The paper includes problem identification, problem analysis, identification and assessment of alternatives, and recommendations. KEYWORDS: offshoring case study case solution hrm retention recruitment employees foreign sourcing jobs offshoring controversy outsourcing international operations. APA style. 12 pages, 10 footnotes, 9 bibliographic sources. 3,335 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
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18451 A DAY IN THE LIFE OF ALEX SANDER: DRIVING THE FAST LANE AT LANDON CARE HARVARD BUSINESS SCHOOL CASE STUDY 2177. This paper provides a Berkeley Research case analysis and case solution to a personnel or human resource management Harvard Business School case study by Elizabeth Collins and Larry Greiner concerning a high-achieving product manager whose intolerant and insensitive style has alienated employees and presented challenges for organizational leaders. The analysis includes a problem statement, identification of main issues, problem analysis, identification and assessment of alternatives, recommended solution, and implementation plan. TAGS: Harvard case study case solution organizational behavior personnel management hrm human resources problem employees 360-degree feedback performance review. APA Style. 11 pages, 9 footnotes, 7 bibliographic sources. 3,146 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

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18360 MINA O’REILLY AT LOGAN AIRPORT’S TSA HARVARD BUSINESS CASE STUDY 409116. This paper provides a Berkeley Research case analysis and case solution to a Harvard Business School organizational behavior and leadership case study by Michel Anteby and Erin McFee on an employee discipline problem at Logan (Boston) Airport’s Transportation Security Administration (TSA). The case focuses on officer Mina O’Reilly’s decision-making process regarding the need to discipline an employee responsibility for a security breach at the airport. The paper includes problem statement, problem analysis, recommendations and implementation plan. KEYWORDS: case studies case solution organizational behavior employee discipline organizational culture teams loyalty business government. APA Style. 12 pages, 8 footnotes, 4 bibliographic sources.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.
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18306 DECLINING NEWSPAPER READERSHIP: CAUSES AND CONSEQUENCES. This paper provides an overview and analysis of the scope, causes and consequences of declining newspaper readership in the United States. Following a profile of the phenomenon of declining readership, including a discussion of demographic differences in readership levels, the paper looks into the likely causes of the decline as well as considering the consequences and collateral effects of readership decline, including declining circulation, shrinking advertising revenues and increased layoffs of newspaper employees. In examining the consequences of declining readership levels, the paper also considers newspapers’ responses to the problem (moving to online newspapers, free newspapers, new formats, citizen journalists and reader input, greater emphasis on entertainment, etc.). The conclusion speculates on the future of the newspaper and argues that the traditional print newspaper as we know it today is doomed to extinction within the next few decades. KEYWORDS: newspapers readership circulation alternative media young readers Internet blogsphere. MLA Style. 12 pages, 49 footnotes, 23 bibliographic sources. Includes an annotated bibliography. 3,284 words (exclusive of annotated bibliography). 11 $84
18294 GLOBAL TALENT MANAGEMENT AT NOVARTIS HARVARD BUSINESS CASE STUDY 708486. This paper provides a Berkeley Research case analysis and case solution to a Harvard Business School management case study by Jordan Siegel on global human resources management (HRM) and “talent management” at Novartis, a $40 billion multinational pharmaceutical company. A central focus of the case is a debate on whether or not multinationals such as Novartis can standardize and centralize a system of global talent management encompassing performance measurement, incentives, and employee development. The paper includes problem statement, problem analysis , identification and assessment of alternatives, recommendations and implementation plan. APA Style. 12 pages, 8 footnotes, 6 bibliographic sources. 3,450 words.

TAGS: case studies case solution novartis multinational enterprise global economy hrm strategy talent management expatriates overseas employment china.

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18292 LEADING CHANGE AT SIMMONS (A) HARVARD BUSINESS SCHOOL CASE STUDY 406046. This paper provides a Berkeley Research case analysis and case solution to a Harvard Business School case study by Casciaro, Edmonsdson, McManus and Roloff on organizational change at mattress maker Simmons. The case focuses on CEO Charlie Eitel’s efforts to lead the change program and to motivate employees. The paper includes problem statement, problem analysis with SWOT, identification and assessment of alternatives, recommendations and implementation plan. KEYWORDS: case studies case solution simmons mattress case organizational change management employee empowerment training motivation team building team leadership ceo leadership change management. APA Style. 12 pages, 8 footnotes, 5 bibliographic sources. 3,301 words. 5A1 $84
18269 CIRQUE DU SOLEIL HARVARD BUSINESS SCHOOL CASE STUDY 9-403-006. This paper provides a case analysis and case solution to a popular Harvard business human resource management (HRM) case study by Thomas J. Delong and Vineeta Vijayaraghavan concerning employee relations and HRM at Cirque du Soleil. Includes problem identification, problem analysis, identification and assessment of alternative solutions, and recommendations. APA Style. 11 pages, 10 footnotes, 8 bibliographic sources. 2,853 words.

TAGS: cirque du soleil, case study case solution human resources management hrm personnel management service management employees customer satisfaction employee motivation job satisfaction recreation entertainment, circus tours

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18252 LINCOLN ELECTRIC HARVARD CASE STUDY 9707445. This paper provides a Berkeley Research case study analysis and case solution to a popular 2006 Harvard Business School case study (9-707-445) by Jordan Siegel concerning global strategic management and incentive systems at Lincoln Electric. The case study concerns Lincoln Electric’s global expansion strategy, looking at its successful Chinese operations and considering how the company can take apply the lessons learned in China in India and elsewhere in Asia as well as Europe. The case analysis and solution includes problem statement, analysis (including a SWOT), assessment of alternatives, recommendations and implementation plan. APA Style. 11 pages, 11 footnotes, 10 bibliographic sources. 3,016 words.
About Berkeley Research Case Solutions: Berkeley Research has offered authoritative case solutions to Harvard Business School case studies since 1984. We also feature solutions to case studies from other leading graduate business schools including Stanford, Darden, Wharton and Ivey. Our case solutions feature in-depth analysis drawing on appropriate analytical tools including S.W.O.T., P.E.S.T. and Five Forces analyses, and include secondary references from scholarly journals and leading business periodicals. We do not offer student-written essays; all of our case solutions are professionally written by MBA and DBA –degreed writers with proven aptitude and long experience in writing insightful case solutions. Unlike other case solutions made available on the Internet without competent evaluation of their merits, Berkeley Research case solutions are peer reviewed by a panel of case analysts prior to being offered on our website. The strongest and most gratifying endorsement of the quality of our case solutions comes from our customers: over two-thirds of our case study sales are made to repeat customers, graduate students and executives enrolled in some of the most distinguished and selective graduate business programs, and who necessarily set a high bar for analytical rigor and expository clarity. The Berkeley Research case study solution is a premium product intended for a discerning audience.

TAGS: lincoln electric case solution international business strategy globalization market entry china india market entry market selection labor employee incentives strategic management marketing joint venture acquisition.

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18192 HAIER HEFEI ELECTRONICS CO. (A) HARVARD CASE STUDY 308075. This paper provides a Berkeley Research case study analysis and solution to a 2007 Harvard Business School organizational management and labor relations management case study (308075) by Lynn Sharp Paine concerning The Haier Group, the first mainland Chinese company to make the Financial Times list of Asia's "most admired companies.” The case focuses on organizational problems, business-government relations in China, and labor relations at Haier. The case analysis includes problem statement, analysis, assessment of alternatives, recommendations and implementation plan. KEYWORDS: case studies consumer electronics china haier labor relations chinese business globalization corporate culture chinese employees unions case solution. APA Style. 12 pages, 10 footnotes, 5 bibliographic sources. 25A $84
18109 OPERATIONS MANAGEMENT STRATEGIES. This paper discusses strategies that operations managers can use to achieve optimal performance and gain competitive advantage in the global marketplace. The importance of focusing on customer demands (and on the related issue of employee satisfaction) is stressed. The paper first describes some basic guidelines for developing effective competitive strategies. Then, various specific strategic approaches are discussed, including those that emphasize new product/service development, rapid/flexible response, coordination of departmental functions, and implementation of lean production processes. Examples of the use of these kinds of strategies, as found in the literature, are included. KEYWORDS: operations management strategies customers employees. APA Style. 22 pages, 24 footnotes, 15 bibliographic sources. 5A $133
18034 WORKPLACE STRESS. This research paper discusses the negative impact of workplace stress on individual health and organizational productivity, as well as some of the techniques that can be used to help alleviate the problem. For example, individuals can learn to control their reactions to stressful events and organizations can develop training programs that focus on long-term solutions rather than short-term outcomes. KEYWORDS: management stress work employee training. APA Style. 7 pages, 20 footnotes, 7 bibliographic sources. 1,729 words. 5A1 $49
18001 EXTRINSIC EMPLOYEE MOTIVATION. This paper addresses the use of extrinsic rewards (bonus pay, benefits, etc.) for the purpose of motivating employees to improve the quality of their performance. The controversy over the impact of extrinsic rewards on intrinsic motivation is also addressed. It is argued that extrinsic rewards can be used effectively, without undermining intrinsic sources of motivation. Turabian Style With Endnotes. 7 pages, 12 footnotes, 6 bibliographic sources. 1794 words.

TAGS: rewards, employee motivation intrinsic extrinsic, pay for performance, compensation management.

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17801 STARBUCKS CASE STUDY. This paper provides a case analysis and case solution to a case study on Starbucks, a leading company in the gourmet coffee industry. The case comes from Hitt, Ireland & Hoskinson’s book on Strategic Management, Competitiveness & Globalization. The paper includes analyses of the external environment, the specialty coffee industry, consumer trends, competitive rivalry, and the company's use of strategies. The strategies include product differentiation, employee training and incentives, brand development, store expansion, and diversification. A SWOT analysis is also provided, along with recommendations for strategy formulation and implementation. KEYWORDS: strategy case study starbucks swot pest case solution. Turabian Style with Endnotes. 11 pages, 21 footnotes, 6 bibliographic sources. 2,538 words. 5A $77
17790 BOB KNOWLTON CASE STUDY. This paper presents an analysis and a solution to a case study on Bob Knowlton at Simmons Laboratories. The case concerns problems in team management, team leadership, and intragroup conflict in the photon work team led by Knowlton. The case analysis includes problem identification, problem analysis (taking into account the contributory roles and actions of team leader Knowlton, laboratory head Jerrold and the brilliant but disruptive scientist, Fester), discussion of potential alternatives, and recommendations. APA Style. 7 pages, 17 footnotes, 4 bibliographic sources. 2,231 words.

TAGS: case study bob knowlton simmons lab, case solution, team effectiveness, leadership intragroup conflict team interaction style, hrm case study, problem employee, difficult people, personal style, organizational behavior

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17768 STRATEGIC AUDIT OF WAL-MART STORES, INC. This term paper provides a strategic audit of Wal-Mart Stores, Inc. After a brief summary of Wal-Mart’s operations, Wal-Mart’s strategy is assessed and analyzed using a five forces analysis and a summary SWOT analysis. The essay argues that Wal-Mart has achieved its remarkable retail success by following its combination price-and-expense-cutting strategy and that its existing level of bargaining power over suppliers, its ability to destroy smaller competitors and its powerful appeal to price-conscious consumers will keep feeding Wal-Mart’s growth in the future. On the other hand, Wal-Mart may be vulnerable from some competitors. The paper argues that Wal-Mart faces two main competitive threats: a price-threat from dollar-based discounters; and a product differentiation threat from upscale discount retailer Target. In addition to these potential competitive threats, Wal-Mart faces threats related to its poor public image and tarnished relations with employees. KEYWORDS: discount retailer Walmart strategic audit strategy SWOT five forces competitive analysis target stores term paper. APA Style. 12 pages, 53 footnotes, 39 bibliographic sources. 3,540 words. 5A $84
17755 THE LINCOLN ELECTRIC CO. HARVARD CASE STUDY 376028. This paper provides a Berkeley Research strategic management analysis of a popular 1975 Harvard Business School case study (376028) by Norman A. Berg and Norman D. Faston on Lincoln Electric Company, the world's largest manufacturer of arc welding products and a leading producer of electric motors. The case analysis and case solution states the company’s mission statement and core company values; considers Lincoln Electric’s guiding corporate strategy and then examines the company’s product, financial, human relations management, customer, and competitive strategies. The paper considers the key threats to Lincoln Electric’s continued success and makes recommendations on steps Lincoln Electric should take to maintain its success and sustain its strategic competitive advantage. KEYWORDS: Lincoln Electric Company case study Harvard Business School strategic management employee participation strategy human resources management term paper compensation organizational values corporate culture incentives case studies case solution. 7 pages; 0 footnotes; 0 bibliographic references. 1,585 words. 5A $49
17732 SHOULDICE HOSPITAL LIMITED (ABRIDGED) CASE STUDY 9-805-002. This paper provides a case analysis and a case solution to a popular Harvard Business School case study (9-805-002) by Roger Hallowell and James L. Heskett on Shouldice Hospital, Limited, a Canadian hospital and medical facility specializing in hernia operations. The problem under analysis is how to best increase the hospital’s capacity to serve more patients while at the same time maintaining control over quality of service delivered as well as sustaining existing high levels of employee and patient (customer) satisfaction. The paper defines the problem, identifies the major issues in the case, analyzes relevant industry/market factors, presents a SWOT analysis of Shouldice, identifies and evaluates possible alternatives, presents strategy recommendations and outlines an implementation plan. KEYWORDS: strategic management hospital capacity expansion quality control advertising marketing strategy swot pest analysis harvard business case study hospital administration case solution. APA Style. 8 pages, 12 footnotes, 10 bibliographic sources. 2,304 words. 5A $56
17628 MANAGING AS COACHING, EMAIL & OFFICE POLITICS, EMPLOYEE SATISFACTION, & KEEPING CUSTOMERS SATISFIED. Drawing on scholarly sources, this paper answers four business management questions: 1) In what ways does a coach in a workforce act like an athletic coach? 2) Describe how email can be used to play positive office politics, as well as for unethical purposes. 3) For what reason is a satisfied employee more likely to provide better customer service? 4) How effective is the principle, “the customer is always right” when dealing with dissatisfied customers? KEYWORDS: management email office politics employee satisfaction hrm customer relations. APA Style. 9 pages, 36 footnotes, 7 bibliographic sources. 2,198 words. 5A $63
17454 CASE STUDY: THE CASE OF THE WELL-PAID RECEPTIONIST. This paper provides an analysis of a case study centering on a compensation issue at small business. Seven years ago Harvey Finley founded his company on a shoestring budget and with just one employee (Cathy Brannan) serving a multi-function role of receptionist-secretary-general assistant. The key issues in this case center on Ms. Brannen’s compensation level and her value to Mr. Finley and the company they both built. Related important issues center on equitable treatment of employees, comparable worth, and the comptroller’s fiduciary duties to the company. Identifies the key issues, discusses and evaluates four alternative solutions, and presents recommendations with an action plan. KEYWORDS: case studies employee compensation management HRM comparable worth pay equity case solution. 9 pages, 0 footnotes, 0 bibliographic sources. 2,315 words. 5A1 $63
17453 SUCCESS FACTORS IN FRANCHISING. Addressing those who are considering purchasing a franchise as well as the novice franchisee who has recently gone into franchising, this paper presents an overview and analysis of the key factors in franchising success. Critical success factors for franchisees include: 1) selection of a viable concept; 2) franchisee’s affinity for the concept; 3) selection of an optimum location; 4) thorough research of the concept and market prior to franchise purchase; 5) practicing hands-on management; 6) willingness to work long hours; 7) willingness to follow the franchiser’s program; 8) successful marketing program; 9) hiring and retaining good employees; and 10) staying power. A concluding section briefly explores some of the hottest franchise opportunities, including Curves, the world’s leading fitness center, and iSold It, the leading concept in the emerging eBay drop-off store category. KEYWORDS: franchisee franchising franchiser marketing entrepreneurialism small business success. 8 pages; 38 footnotes; 26 bibliographic references. 1,875 words. 5A $56
17435 A NEW COMPENSATION PLAN FOR BEST BUY CO., INC. This paper presents a proposal and outline for a new compensation plan at Best Buy Company, Inc., America’s leading consumer electronics retailer. Best Buy has recently revised its overall strategic plan and the proposed new compensation plan is intended to better align compensation strategy with business strategy at the company. The paper begins with a description and overview of Best Buy, including a discussion of its current business strategy. The next section draws on publically available information to provide an overview of Best Buy’s current compensation plan and comparable plans at other consumer electronics retailers. The remaining sections present the outline of a new compensation plan for the company. The compensation design plan addresses the rationale for the new plan, the compensation philosophy, the program components (including base pay systems, rewards/benefits systems, system administration), and potential obstacles to plan implementation. KEYWORDS: compensation systems specialty electronics retailer sales representatives commissions. 3 pages, 35 footnotes, 24 bibliographic sources. 3,124 words.

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17422 TOTAL QUALITY MANAGEMENT & HRM. This paper explores the TQM-HRM link and considers the proposition that Total Quality Management gives Human Resources Management a more strategic role in the organization. Argues that TQM initiatives often do not meet expectations because of a failure to attend to some of TQM’s ‘soft-side’ issues such as employee training and development and organizational culture. Maintains that HRM can facilitate successful TQM implementation both by serving as a role model and by acting as TQM’s change agent throughout the organization. Thus, by integrating TQM and HRM, TQM becomes more effective, and HRM takes on a more strategic role in the organization. KEYWORDS: quality management human resources management strategy HRM TQM organizational change. 8 pages, 22 footnotes, 14 bibliographic sources. 1,921 words. 5A1 $56
17409 INFORMATION TECHNOLOGY & ORGANIZATIONAL COMMUNICATION. This paper provides an overview and analysis of the impact and role of information technology on contemporary organizational communications. The focus of the analysis is on the role and impact of various integrated information and communication technologies (ICTs), such as email, video conferencing, groupware, instant messaging, and others on organizational communications and broader organizational relations. The investigation considers both the positive (e.g., productivity, efficiency, quality, and innovative-enhancing) and negative (e.g., liability issues, impact on motivation and creativity, time-wasting, etc.) impact of ICTs on organizations and organizational communications. The managerial communications implications of organizations’ adoption of ICTs are considered and discussed with recommendations for future practice. KEYWORDS: information technology organizational communications email groupware awareness monitoring instant messaging employee privacy employer liability. 18 pages, 47 footnotes, 17 bibliographic sources. 4,289 words. 5A $126
17319 MASLOW’S HIERARCHY OF NEEDS THEORY. This paper provides an overview and analysis of Abraham Maslow’s hierarchy of needs theory and its applicability to business organizations. The paper first introduces the components and assumptions of Maslow’s theory, and briefly refers to some of the general research findings pertaining to its applicability. Then, five specific journal articles relating to the theory are described and analyzed. Emphasis is placed on how each article contributes to an understanding of the theory’s applicability in terms of motivating customers and/or employees. The final section of the paper offers practical suggestions for implementing the theory in organizational settings. KEYWORDS: motivation needs theory Maslow human resources management. 17 pages, 44 footnotes, 10 bibliographic sources. 3,911 words. 5A1 $119
17316 MARKETING RESEARCH INDUSTRY. Written as part of an induction/orientation program for a company’s new marketing research trainees and recruits, this paper provides a brief introduction and overview to the market research industry. Includes a discussion of the stages of the marketing research process, the procedures for selecting a marketing research supplier, and ethics and social responsibility issues. KEYWORDS: market research industry new employee orientation. 5 pages, 0 footnotes, 0 bibliographic sources. 1,095 words. 5B $35
17294 IMPROVING ETHICS AT ACCOUNTING FIRMS. After a brief discussion of recent business scandals (e.g., Enron) this paper analyzes some of the recent research findings on how accounting firms can implement ethical standards. These findings are then be used as a basis for recommendations on how accounting firms can improve the ethical behavior of their staffs. Argues that management must establish a clear-cut code of ethics, which should be based both on company objectives and on the existing standards of the profession. KEYWORDS: accounting scandals ethics employee ethical behavior. 9 pages, 20 footnotes, 8 bibliographic sources. 2,150 words. 5C $63
17254 WAL-MART STORES, INC.: STRATEGIC AUDIT. This paper provides an audit of strategy at Wal-Mart Stores, Inc. Following a summary profile of Wal-Mart’s organization and operations, the retail giant’s strategy is assessed and analyzed through a five forces analysis and concluding summary SWOT (strengths-weaknesses-opportunities-threat) analysis. It is argued that Wal-Mart has achieved unprecedented retail success through its combination price-and expense-cutting strategy and that its current level of bargaining power over suppliers, capacity to crush smaller competitors, and strong appeal to price-conscious consumers will continue to feed future growth. At the same time, it is noted that Wal-Mart is not invulnerable to competitors. Wal-Mart faces two major competitive threats: 1) a price-threat from dollar-based discounters, and 2) a product differentiation threat from upscale discount retailer Target. Ultimately, however, the biggest threat to Wal-Mart’s continued success comes not from competitors or suppliers but from consumers, employees, and its increasingly tarnished public image. Keywords: discount retailer Wal-Mart strategic analysis SWOT Five Forces competition strategies. 12 pages; 53 footnotes; 39 bibliographic sources. 3,547 words. 5A $84
17251 SOUTH KOREA: INVESTMENT PROFILE. This paper provides an overview, analysis and assessment of the climate for foreign investment in the Republic of Korea (South Korea). Following an overview of the history and current status of foreign investment climate in South Korea, the analysis profiles and assesses the current foreign investment climate in South Korea, focusing primarily on foreign direct investment (FDI) but also considering foreign indirect or portfolio investment. It is noted that South Korea has done much to improve its foreign investment climate in the aftermath of the Asian financial crisis of 1997-98 and in recent years the South Korean government has attempted to position the country as a business hub for the entire North Asian region. Notwithstanding these positive changes, impediments to foreign investment remain, especially in the area of FDI. Labor strife, mixed signals for South Korea’s new president, the political/security threats posed by North Korea, foreign executives’ and employees’ distaste for the Korean environment, and growing anti-Americanism are viewed as the central obstacles to recapturing the rapid rate of FDI growth seen in 1999-2000. Keywords: country profile FDI South Korea business climate investment foreign. 13 pages; 45 footnotes; 41 bibliographic sources. 3,549 words. 25E $91
17200 AOL-TIME WARNER MERGER. This paper presents a proposal for organizational change at AOL-Time Warner. The proposed change program aims at addressing the organizational problems which emerged as a result of the 2000 merger between the world’s biggest online service provider (AOL) and one of the world’s biggest media companies (Time Warner) and involves the creation of a new, post-merger organizational culture. It is argued that one of the main reasons behind the widely perceived failure of the AOL Time Warner merger has been the clash of the two very different organizational cultures. Describes the post-merger situation, defines the problem and articulates the proposed change, along with a justification for the proposal. Potential alternative change proposals are briefly discussed. The concluding sections presents a plan for implementing and managing the proposed cultural change program. Areas of potential resistance to change are identified and ways to handle this resistance considered. Keywords: aol time warner mergers organizational culture change management resistance employee morale. 12 pages; 59 footnotes; 23 bibliographic sources. 3,652 words. 5A $84
17199 PRE-EMPLOYMENT DRUG TESTING. This paper provides a review, analysis and interpretation of recent academic literature on pre-employment drug testing. The review of scholarly literature on pre-employment drug testing is grouped into the two main categories of process research (that which examines employer approaches, procedural issues, legal issues and ethical issues) and outcome research (that which considers the impacts, effects, and effectiveness of pre-employment drug testing). The discussion and interpretation of the literature comments on the effectiveness of pre-employment drug testing, considers its impact on employee-employer relations, stipulates a number of legal, ethical and process concerns, and makes recommendations for practice in terms of policies, procedures and safeguards. Keywords: employee drug testing pre-employment law ethics employee employer relations morale productivity effectiveness. 30 pages; 153 footnotes; 36 bibliographic sources. 7,856 words. 5A1 $133
17196 HUMAN RESOURCES MANAGEMENT AT AMERICAN AIRLINES HARVARD BUSINESS SCHOOL CASE STUDY 491097. This paper presents a case analysis and case solution to a 1996 Harvard Business School case study (491097) on human resources management (HRM) at American Airlines. Using additional outside bibliographic sources, the analysis identifies and discusses key issues and problems related to the fit between the organization’s current business strategy and its HRM strategic plan and practice. A new HRM strategic plan is formulated to resolve the key problems related to rising labor costs, dwindling revenues, problems with the employee involvement programs, labor relations, and compensation management. Includes a special additional focus on compensation and employee relations. Keywords: airlines human resources management strategy labor relations employee involvement compensation case study. 15 pages; 34 footnotes; 20 bibliographic sources. 3,760 words. 5A1 $105
17151 WHISTLE-BLOWING IN JAPAN. Using a 2002 Los Angeles Times article about a Japanese company’s revenge on an employee whistle-blower as a starting point, this paper examines whistle-blowing in Japan. Differences between the Japanese and the U.S./Western approach to whistle-blowing are considered, and the legal, cultural, and other reasons for these differences assessed. The investigation looks at some corporate and government scandals broken by whistle-blowers and considers why whistle-blowing has become more common in Japan in recent years. The conclusion speculates on the future of whistle-blowing and the prospect for whistle-blower protection in Japan. Keywords: comparative politics law whistleblowing Japan US. APA Style. 12 pages; 35 footnotes; 20 bibliographic sources. 3,210 words. 6A $84
17116 SENATOR KERRY AND THE WORKPLACE RELIGIOUS FREEDOM ACT. This paper provides an overview and analysis of the history, development, and status (as of 2002) of the Workplace Religious Freedom Act (WRFA) of 2002 (S. 2572) and its sponsorship by Senator Kerry (D-MA). The analysis begins with a brief biographical sketch of Senator Kerry. The history and development of the WRFA and its sponsorship by Senator Kerry is traced. The analysis considers the factors which led to the development of this bill and examines the intended and possible effects it will have on public policy, employees and employers. Keywords: work religion John Kerry senate bill. 25 pages; 47 footnotes; 38 bibliographic sources. 6,721 words. 19B $133
17102 EMPLOYEE EMAIL, INTERNET USE & SEXUAL HARASSMENT. This paper provides an overview and analysis of the nexus between the increase in workplace based sexual harassment claims and the proliferation of work-based email and Internet use. The analysis begins with a general overview of the issue and recent trends. Following a brief review of the status of sexual harassment law as it applies to workplace settings, the investigation looks at how email and Internet technologies are implicated in sexual harassment and considers some of the reasons why these technologies have provoked harassment claims. The next section considers employer responses to the problem. The concluding section makes recommendations for addressing the problem. Keywords: sexual harassment employment email. KEYWORDS: sexual harassment employees email online pornography workplace. APA Style. 15 pages; 39 footnotes; 21 bibliographic sources. 4,542 words. 5A1 $105
17002 THE SOURCES OF LEADERSHIP POWER. This paper examines the sources of power among organizational leaders and considers how that power can be used to motivate employees, and the different styles that leaders can adopt. Keywords: leaders power employee motivation. 6 pages; 28 footnotes; 4 bibliographic sources. 5A1 $42
15940 MASLOW'S HIERARCHY OF NEEDS & EMPLOYEE MOTIVATION. This paper describes Maslow’s theory and the ways that it can be used to motivate workers in different circumstances. Although the theory has its limitations, it is a useful tool for managers. Some suggestions (make by other theorists) for making efficient use of Maslow’s hierarchy are included. 10 pages; 33 footnotes; 9 bibliographic sources. 2,746 words. 5A1 $70
15838 HUMAN RESOURCES MANAGEMENT IN THE HOSPITALITY INDUSTRY. This paper discusses recent trends in HR management, and then focuses on three specific trends that are applicable to management in the hospitality industry (the use of the Internet in recruiting, the use of technology to monitor employees, and the use of non-financial incentives to retain talented employees). 11 pages; 32 footnotes; 16 bibliographic sources. 2,481 words. 5A1 $77
15808 THE NORDSTROM COMPANY. Using the book, THE NORDSTROM WAY (Spector & McCarthy), this paper compares the company's marketing strategies with the veiws on retailing continued in Walker, Etzel & Stanton's MARKETING text. Nordstrom's strategies are similar to those described in the MARKETING book, but there are certain important variations as well. Nordstrom empowers individual salespersons as a means for attaining a higher level of customer satisfaction. KEYWORDS: company profiles nordstrom marketing strategy employee empowerment, employee motivation, compensation sales. 9 pages; 26 footnotes; 2 bibliographic sources. 2,026 words.

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15798 THE MASTER LABOR AGREEMENT (MLA) BETWEEN THE U.S. MARINE CORPS (USMC) AND THE AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES (AFGE). Describes and analyzes the history, development and scope of the Master Labor Agreement (MLA) reached between the USMC and AFGE in August 1998. Explicates the major components of the agreement, including collective bargaining provisions, rights of management and employees, disciplinary actions, dispute resolution, etc. Includes details on recent amendments made through a memorandum of understanding (MOU) . 11 pages, 24 footnotes, 10 bibliographic sources. 12 $77
15703 HUMAN RESOURCES MANAGEMENT (HRM) AND INTERNAL MARKETING. This paper considers how companies can use HRM to best effect in an innovative way to maximize internal marketing to their employees. The analysis begins with a definition and overview of the internal marketing concept, including a discussion and analysis of the major approaches used in internal marketing. The functions, strategies, and tactics of internal marketing are considered from both a marketing and an HRM perspective. Following this, the literature on the HRM/marketing interface is reviewed and analyzed in an effort to identify the appropriate role for HRM. It will be argued that HRM strategies and activities focused on employee knowledge building and organizational learning, along with employee empowerment, will be most effective in maximizing organizational internal marketing efforts. KEYWORDS: internal marketing employee motivation organizational commitment hrm techniques. APA Style. 21 pages, 56 footnotes, 32 bibliographic sources. 5,413 words. 5A1 $133
15695 EMPLOYEE MOTIVATION & ORGANIZATIONAL COMMITMENT IN TODAY'S ORGANIZATIONS. This paper reviews the current business theory literature on employee motivation, employee job satisfaction empowerment/ participation, and organizational commitment from the perspective of the revolution in the employment relations compact and consider the implications for organizational effectiveness. The analysis begins with an overview of the recent transformation in the employer/employee relationship and the character of work motivation in the context of a globalizing economy and highly competitive environment. The investigation then reviews the current literature on employee motivation, job satisfaction, job involvement, organizational commitment, and employee empowerment in an effort to determine the major personal and situational factors most important to motivating workers in the current environment. A concluding section considers the implications of these findings for organizations and their leaders. KEYWORDS: organizational development employee motivation commitment job satisfaction empowerment. 31 pages, 140 footnotes, 48 bibliographic sources. 8,209 words. 5A1 $133
15670 CROSS CULTURAL HRM: EMPLOYEE EMPOWERMENT IN THE U.S., MEXICO AND JAPAN. This paper looks at implementing one particular category of HRM practice and policy (employee empowerment) across three different national cultures: American, Japanese, and Mexican. The analysis examines how the American conception of empowerment as an HRM practice for competitive advantage "translates" across two other national cultures (Japanese, Mexican) and work environments. The analysis begins with a brief outline of measures of cultural differences used in this assessment and an identification of how each country fits along each dimension. Following this, empowerment is defined within its American conceptualization and practice. The next two sections examine empowerment in the context of Japanese and Mexican work settings. KEYWORDS: employee motivation empowerment employees culture motivation japanese mexican american workers. 12 pages, 24 footnotes, 19 bibliographic sources. 2,981 words. 5A1 $84
15667 HIGH-RISE BUILDING RESPONSE TEAM'S EMERGENCY RESPONSE PLAN: MEDICAL & FIRST AID. This paper provides an overview and outline of a medical and first aid emergency plan for a high-rise building. This emergency plan is designed to be carried out by building-based first responder teams, specifically teams trained for onsite medical emergency response (the team members are building security employees). The medical issues addressed in the plan are based on a previous high-rise building emergency/disaster scenario risk assessment and on OSHA's Guidelines For First Aid Training Programs. 12 pages, 24 footnotes, 17 bibliographic sources. 16 $84
15662 A NURSE PRACTITIONER BASED WORKSITE WEIGHT MANAGEMENT PROGRAM. This paper describes the theoretical framework and design of a weight management (weight loss) program to be designed and implemented by a staff Nurse Practitioner at the target facility's (a large long-term nursing care facility with 1,200 employees) in-house employees clinic. Provides an overview of current theories and techniques in weight management; discusses current definitions of obesity; considers the importance of designing the program to suit the individual needs of a multi-cultural employee population; and provides a rationale for the use of the Nurse Practitioner (versus physician or paraprofessional) as the program director. KEYWORDS: nursing intervention program weight loss employees. APA Style. 19 pages, 70 footnotes, 25 bibliographic sources. 5,041 words. 16 $133
15640 CAREER DEVELOPMENT. This paper provides an overview and analysis of career development. Defines career development, its major objectives, and its scope. Examines the respective responsibilities of organizations, employees, and managers in the career development process. Looks at barriers in career development and planning and at techniques to improve career development outcomes. KEYWORDS: career development career management hrm. 13 pages, 17 footnotes, 9 bibliographic sources. 3,086 words. 5A1 $91
15636 CHANGING FUTURE OF THE CAREER. This paper critically analyzes the proposition that as a contemporary human relations management (HRM) issue, the notion of having a career in terms of starting and working your way up through the one organization until you retire may no longer be appropriate, if it ever was. The analysis considers the factors which have served to displace or maintain the traditional concept of career including changes in organizational structure and organization environments; alterations in the traditional employee-employer psychological contract; new views of career self-management; new demands for lifelong learning; and changes in worker values and priorities. KEYWORDS: career development organizational environment employee relations. 13 pages, 29 footnotes, 18 bibliographic sources. 3,495 words. 5A $91
15605 THE B.F. GOODRICH AIRCRAFT BRAKE SCANDAL AND THE CHRISTIAN ETHICAL PERSPECTIVE. In the late 1960's, Goodrich employees were ordered to fabricate a report when the brakes they were contracted to design failed to meet government safety requirements. This paper argues that the situation would have been handled better if the employees had been grounded in a Christian perspective and had had the "moral courage" to resist the peer pressure to do what they knew was wrong. 6 pages, 12 footnotes, 5 bibliographic sources. 5A $42
15595 MENTORING OF NEW TEACHERS. Mentoring can provide a way to overcome the high turnover rates in the teaching profession because mentors provide guidance, support and encouragement to new teachers. This paper provides a program design for training experienced teachers to serve as mentors and describes the components that are needed for an effective mentoring training program. 8 pages, 0 footnotes, 0 bibliographic sources. 5A1 $56
15462 MENTORING & EMPLOYEE DEVELOPMENT. This paper provides an overview and analysis of the current status of mentoring in the workplace. Following a definition of mentoring programs now in use, examples of companies utilizing formal mentoring programs, benefits of mentoring, success and failure factors in mentoring, and guidelines for effective mentoring. KEYWORDS: career mentors workplace mentoring term paper. APA Style. 12 pages, 36 footnotes, 22 bibliographic references. 5A1 $84
15448 EMPLOYEE EMPOWERMENT IN THE HOSPITALITY INDUSTRY. This research paper provides an overview and analysis of employee empowerment in the U.S. hospitality industry. Following an overview and definition of the concept of empowerment, the term paper reviews the literature on employee empowerment in the hospitality industry, looking at empowerment programs in both the lodging and the food and beverage industry. The essay considers the rationale for empowerment in hospitality organizations; profiles the range, scope and structure of empowerment programs in use within the industry; examines barriers and facilitators (e.g., organizational, psychological, etc.) to empowerment implementation; considers the outcomes of empowerment and its impact on organizational effectiveness; and makes recommendations on the successful implementation of employee empowerment in the hospitality industry. KEYWORDS: restaurants hotels hospitality industry employee empowerment hrm strategy term paper. 25 pages, 78 footnotes, 31 bibliographic sources. 5A $133
15431 CAUSES OF EMPLOYEE ABSENTEEISM. Focusing on the manufacturing sector, this paper provides an overview of the problem of employee absenteeism, examining its major causes and considering possible remedies and/or recommended strategies to deal with the problem. The first section below provides an overview of the current scope of the problem, as well as a discussion of recent trends in absenteeism. The next section considers the major theories of absenteeism and what analysts see as the central causal factors in employee absenteeism. The final section looks at some of the strategies which can be implemented to address the problem of employee absenteeism. KEYWORDS: hrm absenteeism absent employee. 13 pages, 37 footnotes, 28 bibliographic references. 5A1 $91
15238 UNIVERSITY SEXUAL HARASSMENT CODES. This paper considers whether university sexual harassment policies violate the First Amendment (free speech) rights of professors' and students. Reviews existing case law on academic freedom, First Amendment rights of public employees, and applicable university sexual harassment cases. Concludes that a First Amendment challenge to the vague "hostile environment" standards in these policies is possible. KEYWORDS: first amendment free speech sexual harassment codes university academic freedom. APA Style. 15 pages, 64 footnotes, 41 bibliographic sources (including cases). 5,053 words. 6A $105
15237 PUBLIC SECTOR LABOR MANAGEMENT RELATIONS LAW. This research paper provides a comprehensive analysis of the Federal Labor-Management Relations Statute as subsumed within the Civil Service Reform Act (CSRA) of 1978. Following a history and detailed discussion of the purpose and central provisions of the CSRA's labor law, the analysis considers the federal labor law in comparative context to the major private sector labor law (Labor Management Relations Act, also known as "Taft-Hartley Act") as well as to New York state's Public Employees' Fair Employment Act (better known as the "Taylor Law"). Included in this comparative analysis is a description and analysis of the administrative agencies which administer and enforce the respective laws (e.g. FLRA, NLRB, and PERB). The concluding sections examine recent significant agency and court decisions related to the federal labor-management relations law as well as current issues regarding the law. A final section compares the federal labor management relations law to other public sector laws and considers how the law could be improved. KEYWORDS: public sector labor law research paper. APA Style. 30 pages, 110 footnotes, 33 bibliographic sources. 6A $133
15233 HUMAN RESOURCES MANAGEMENT AT 3M. This paper examines human resources management at 3M. Following an overview of 3M's domestic and international operations and a summary of employee distribution (i.e., total number of employees, distribution through various worldwide subsidiaries, etc.), the investigation provides an overview and analysis of 3M's international human resource operations related to the core HR functions of staffing, training and development, performance management, compensation and benefits, labor relations, expatriation, and employee separation. KEYWORDS: hrm term paper 3m training development research paper. APA Style. 16 pages, 39 footnotes, 17 bibliographic references. 5A1 $112
15135 LABOR MANAGEMENT RELATIONS LAW IN THE PUBLIC SECTOR. This paper provides a comprehensive analysis of the Federal Labor-management Relations Statute as subsumed within the Civil Service Reform Act (CSRA) of 1978. Following a history and detailed discussion of the purpose and central provisions of the CSRA's labor law, the analysis considers the federal labor law in comparative context to the major private sector labor law (Labor Management Relations Act, also known as "Taft-Hartley Act") as well as to New York State's Public Employees' Fair Employment Act (better known as the "Taylor Law"). Included in this comparative analysis is a description and analysis of the administrative agencies which administer and enforce the respective laws (e.g., FLRA, NLRB, and PERB). The concluding sections examine recent significant agency and court decisions related to the federal labor-management relations law as well as current issues regarding the law. A final section compares the federal labor management relations law to other public sector laws and considers how the law could be improved. 37 pages, 110 footnotes, 33 bibliographic references. 6A $133
15118 TELECOMMUTING. This paper provides an overview and analysis of the current status of telecommuting in the United States. Defines telecommuting and outlines its history, discusses the varieties of telecommuting, its prevalence in certain industries and occupations, and outlines the current scope of telecommuting. Details the impact of telecommuting on workers, managers, and organizations, discussing both the benefits (e.g., productivity increases, reduced overhead costs, better employee retention, improvements in job satisfaction) and downsides (e.g., security issues, safety issues, impact on employee-supervisor relations) to telecommuting. KEYWORDS: telecommuting remote work virtual employment term paper. APA Style. 22 pages, 52 footnotes, 28 bibliographic sources. 5,299 words. 5A $133
15054 AMAZON.COM: ONLINE RETAILER PROFILE. A profile of the world's largest online retailer. Examines Amazon.com's history, current operations, general strategy, marketing strategy, financial position, organizational culture and employee relations. A concluding section considers the dot-com's long-term chances of success. The outlook is not optimistic. KEYWORDS: amazon term paper online retailer strategy company marketing profile internet. APA Style. 21 pages, 56 footnotes, 31 bibliographic sources. 5D $133
15048 CHEATING IN CASINOS. The methods used by cheaters in various games; the use of teams and employee collaborators; and the counter measures of casinos to stop cheating, including the use of surveillance cameras and computer databases. 11 pages, 49 footnotes, 8 bibliographic references. 5D $77
14234 PEOPLE’S TRUST COMPANY CASE STUDY. This paper presents an analysis and case solution to an organizational change and human resources management case study of a trust company (People's Trust) in the 1980s. After a shift in organizational strategy and a change in CEO, there is now a growing schism between the new employees and the older, more established employees in terms of job goals, education, motivation, supervisory capacity and general usefulness to the company. Includes a problem analysis, discussion of alternatives, and recommendations. KEYWORDS: case studies HRM strategy organizational conflict case study personnel management corporate culture case solution. 4 pages, 0 footnotes, 0 bibliographic sources. 964 words. 5A1, 5D, 5A 5A1 $28
14228 GM’S TAKEOVER OF EDS CASE STUDY. This paper presents an analysis and solution to a case study of General Motor’s (GM) difficult takeover of Electronic Data Systems (EDS). Considers how GM could have better handled the takeover and offers specific recommendations on steps GM could have taken to mitigate problems related to culture clash and employee morale. Explores possible reasons why some employees were more upset about the takeover than others. Speculates on whether or not GM would embark on such a takeover in the future. KEYWORDS: case studies mergers & acquisitions hostile takeover organizational culture clash employee morale job satisfaction case study case solution. 5 pages, 0 footnotes, 0 bibliographic sources. 1,194 words. 5A $35
14205 L.L. BEAN, INC. CORPORATE STRATEGY HARVARD CASE STUDY 581159. This paper presents an analysis and a case solution to a classic Harvard Business School case study (581159) on L.L. Bean, Inc. The case study focuses on the mail order company’s strategy and organizational problems in the 1970s. The major problem identified in the case is that of unfocused strategy and haphazard management, especially at the leadership level. The problem analysis and evaluation considers L.L. Bean’s financial position, organizational structure, employee relations, and then looks at threats and opportunities in the company’s external operating environment. It is recommended that L.L. Bean embark on a new vertical integration-expansion strategy. Steps for strategy implementation are presented. KEYWORDS: L.L. Bean strategic management Harvard Business School case study leadership strategy analysis case solution. 8 pages; 0 footnotes; 0 bibliographic references. 1,946 words. 5A $56
14204 THE LINCOLN ELECTRIC COMPANY HARVARD CASE STUDY 376028. Drawing on a popular 1975 Harvard Business School case study (376028) by Berg & Faston, this paper provides a brief strategic management analysis of Lincoln Electric Company, the world's largest manufacturer of arc welding products and a leading producer of electric motors. Articulates the mission statement and key company values; examines Lincoln’s guiding strategy, its strategy for maximizing employee productivity, customer and competitor strategy, product strategy, and financial strategy. Identifies and discusses the key threats to Lincoln Electric’s continued success and makes recommendations on steps Lincoln Electric should take to maintain and nurture its success. KEYWORDS: Lincoln Electric Harvard Business School case study strategic management participative management human resources management case solution. 7 pages; 0 footnotes; 0 bibliographic references. 1,581 words. 5A $49
14091 ALTERNATIVE DISPUTE RESOLUTION. The paper provides an overview and analysis of alternative dispute resolution for settling employee disputes within nonunion organizations. Defines and describes the types of ADR (from informal internal dispute resolution procedures through negotiation, mediation, and arbitration) and their application in this setting. Considers the advantages and disadvantages of ADR. Examines the history of ADR in the non-union setting and outlines its legal basis. Considers controversies surrounding some forms of ADR -- particularly mandatory arbitration -- in the nonunion setting. KEYWORDS: legal alternatives dispute resolution arbitration term paper. APA Style. 15 pages, 42 footnotes, 16 bibliographic references. 3,861 words. 5A1 $105
14069 THE RELATIONSHIP OF TRAINING AND DEVELOPMENT TO ORGANIZATIONAL DEVELOPMENT. This paper describes and explains the relationship of training and development (T&D) to organizational development. The analysis begins with a definition and overview of both OD and T&D. The subsequent analysis demonstrates how training and development is both a critical component of organizational development and a key factor in the success or failure of OD change efforts. Moreover, it is argued that the dominance of change management has forged an even closer link between OD and T&D as the twin linchpins of organizational success in a highly competitive, rapidly changing environment. KEYWORDS: hrm term paper employee training & development organizational development organizational change essay. APA Style. 11 pages, 33 footnotes, 15 bibliographic sources. 3,218 words. 5A $77
14019 HUMAN RESOURCES MANAGEMENT IN THE CONSTRUCTION INDUSTRY. This paper is concerned with the importance of recruiting and retaining quality people in a successful construction business. Various concepts are covered, including empowerment, motivation, recognition, rewards, and teamwork. In addition, specific examples are given to show how successful construction companies have made use of the principles of HR management. KEYWORDS: construction business hrm recruitment training employee motivation rewards teamwork. 11 pages, 40 footnotes, 11 bibliographic references. 5A1 $77
13958 ZAPP! THE LIGHTNING POWER OF EMPOWERMENT BY WILLIAM C. BYHAM. Overview and critique of book that uses a “fable” to teach readers about methods for effective business management. The paper covers the book’s strengths and weaknesses, as well as its theme that employees can be motivated (or “zapped”) by being empowered. 13 pages, 13 footnotes, 1 bibliography. 5A $91
13942 EMPLOYEE PERFORMANCE APPRAISAL. This termpaper provides an overview and analysis of some of the problems involved in measuring and evaluating performance at work. Following an overview of the central objectives and types of performance appraisals, the analysis looks at the major problems associated with the work evaluation process. Among the issues addressed are problems of measurement, reliability, validity, rater bias, rating “inflation”, liability issues, and difficulties in measuring the performance of knowledge workers and managers. The concluding section makes recommendations for improving the performance appraisal process and considers the arguments for eliminating the process altogether. KEYWORDS: performance appraisal employees. APA Style. 12 pages, 44 footnotes, 15 bibliographic references. 5A1 $84
13934 IS DECENTRALIZING DECISION-MAKING A RECIPE FOR CHAOS? This paper considers the proposition that decentralizing decision-making may be more democratic but constitutes a recipe for organizational chaos. The term paper defines decentralized decision-making and related programs of participation, involvement and empowerment. Considers the rationale for decentralization as well as the arguments against it and the impediments to implementation. Concludes that while decentralization is not a recipe for chaos per se, managers’ fear that it will lead to chaos significantly impedes its successful implementation. KEYWORDS: organizational decision making employee participation term paper. APA Style. 9 pages, 24 footnotes, 15 bibliographic references. 5A $63
13840 THE PSYCHOLOGY OF WORK AND HUMAN PERFORMANCE. Examines the psychology of workplace performance in terms of the basic behavioral needs for motivation, performance, ingenuity and initiative within the organization. Takes the perspective of an Occupational Safety and Health Consultant, adapting principles of industrial psychology to making the organization a safer, more satisfying place in which to work. Considers the relationship between organizational structure, managerial style and employee motivation, drawing on the ideas of theorists such as Herzberg, Ouchi, and Drucker. 12 pages, 12 footnotes, 15 bibliographic sources. 5A1 $84
13386 JUST IN TIME (JIT) PHILOSOPHY AND SYSTEM FROM JAPAN. A comprehensive overview and analysis of the JIT production system. Defines JIT and its major components; traces the historical development of JIT; discusses its potential and proven benefits; details the central elements of JIT related to flow, quality, and employee involvement; considers problems in JIT implementation; and profiles recent trends and development in JIT. 17 pages, 26 footnotes, 18 bibliographic sources. 5A $119
13352 CULTURE AND ADMINISTRATION. An overview of the importance of cultural considerations to the running of organizations. Analyzes how cultural differences make for different views of leadership roles, supervisor-subordinate relationships, planning, organizational development, and employee selection. 11p., 11b. 5A1 $77
13348 GLOBALIZATION AND HUMAN RESOURCES DEVELOPMENT AT FORD. Considers the importance of employee involvement and motivation in company's "Ford 2000"plan. Also traces Ford's emphasis on employee development from the 1980s, and looks at recent efforts to diversify the company's workplace. 10 pages, 33 footnotes, 9 bibliographic sources. 5A1 $70
13272 OUT OF THE CRISIS (W. EDWARDS DEMING). Critical review of book on how managers can increase long-term competitiveness. The book provides good information on quality control, but too little on the role of employee satisfaction. Although book provides useful guidelines, it is also noted that its information on graphic communications has become outdated. 6 pages, 16 footnotes, 1 bibliographic source. 5A $42
13271 THEORY Z (WILLIAM OUCHI). Analysis of book on techniques adapted from Japanese styles of management. Emphasizes how employee participation, loyalty and teamwork can increase productivity. Conclusion notes how the information in the book relates to the field of graphic communications. 6 pages, 14 footnotes, 1 bibliographic source. 5A $42
13208 PREPARING EMPLOYEES FOR EXPATRIATE ASSIGNMENTS. This essay argues that the high failure rate of expatriate assignments demands that organizations - both for the sake of the company and for the sake of the employee - take steps to comprehensively prepare the expatriate and his/her family for the overseas posting. Taking the hypothetical case of an individual and his family of four (spouse, 8-year-old son and 10 year old daughter) who are being asked to move to a non-English speaking foreign country, the analysis identifies and discusses the five most critical areas (cross-cultural training, language training, management & organization training, assistance in tools of everyday living, and assistance in family-related issues) in which they should be assisted. KEYWORDS: expatriate workers hrm employee training assistance foreign postings. 5 pages, 19 footnotes, 11 bibliographic sources.

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13190 THE ADVANTAGES OF INTERNSHIPS. This term paper discusses cost-effectiveness, the opportunities provided in terms of recruiting future employees, and other organizational benefits of developing internship programs. By contrast, notes that there are very few disadvantages. Concludes with suggestions for implementing a successful internship program. Includes an executive summary. KEYWORDS: business interns internships organizational advantages benefits. 11 pages, 37 footnotes, 9 bibliographic sources. 5A1 $77
13163 CONFLICT IN THE WORKPLACE. This term paper examines the issue of conflict in the modern, evolving organization. The essay describes some of the major sources of conflict in the workplace, considers whether or not conflict is an inevitable component of the modern workplace (and if so, whether or not conflict is necessarily a bad thing), and deliberates if and how conflict can be eliminated by good management. KEYWORDS: work employees conflict management violence workplace. APA Style. 12 pages, 26 footnotes, 16 bibliographic sources. 5A1 $84
13153 THE TRUE MEASURE OF "PROFIT" IN A BUSINESS. Argues that profit should not be measured by money but rather by the longevity of the business. Further argues that such longevity is obtained through customer loyalty, which in turn requires a concern for such things as quality, innovation and employee satisfaction. 6 pages, 9 footnotes, 4 bibliographic sources. 5A $42
13114 MANAGING & TRAINING THE EXPATRIATE WORK FORCE. This report considers some of the advantages and disadvantages of the expatriate workforce and examines key human relations management issues related to expatriate staffing of MNCs. The analysis begins with a critical overview of the traditional reasons for maintaining an expatriate workforce. A concluding section considers steps to take to maximize the value of expatriates. 14 pages, 35 footnotes, 11 bibliographic sources.

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13101 DRUG TESTING IN THE WORKPLACE. Discusses the laws, cases and controversies relating to this issue, with emphasis on the views of union leaders and employees. Includes such concerns as collective bargaining, invasion of privacy, inaccuracy of tests, opposition to random testing, and support for treatment of those found to be drug users. The paper also includes four tables showing survey data on the opinions of union workers. 26 pages, 89 footnotes, 14 bibliographic sources. 5A1 $133
13016 THE DIMINISHING ROLE FOR UNIONS IN MODERN INDUSTRIAL RELATIONS. Critically assesses the proposition that unions have no place in modern industrial relations. Through an examination of the patterns and factors involved in the decline in unionization, this essay argues that Anglo-Saxon style (i.e., unions based on adversarial management-labor relations and on collective bargaining) have, for ill or for good, lost a great deal of their relevance within modern industrial relations. At the same time, the case is made that there is a need for an institutional/organizational framework to replace the traditional unions. Finding an appropriate replacement will require not only concessions and a more favorable attitude towards workers from management, but also increased flexibility and adaptability on the part of employee organizations. 13 pages, 29 footnotes, 26 bibliographic sources. 12 $91
12615 IN-GROUP VS. OUT-GROUP DISTINCTIONS IN COLLECTIVIST CULTURES. Implications for International Business. This paper provides a close focus on Hofstede's (1991) observation that "the distinction between in-group and out-groups which is so essential in the collectivist culture pattern has far-reaching consequences for business relationships, beyond those between employers and employees" (p. 66). Following an overview of Hofstede's (1991) individualist-collectivist dimension of culture and a more detailed discussion of its implications for the in-group versus out-group distinction, the analysis examines the consequences of the collectivist cultures' treatment of in- and out-groups for international business relationships, looking specifically at its impact on inter- and extra-firm negotiations, organizational structures, and HRM (human resources management) structures and processes. 15 pages, 51 footnotes, 24 bibliographic sources. 1 $105
12390 JOB OWNERSHIP. This paper explores the topic of job ownership and its implications for corporate social responsibility, the employment contract, and theories of social justice. In considering whether job ownership should be vested in the company or in the employee, the essay argues that neither exclusive employee job ownership is morally acceptable. Drawing an analogy with property rights in common law, argues that job ownership should be shared between the company and the employee within the context of the employer-employee relationship. 10 pages, 11 footnotes, 8 bibliographic sources. 5A $70
12388 EMPLOYEE ORIENTATION. This paper provides a review, overview and interpretation of the scholarly literature concerning employee orientation. The analysis considers the purpose and rationale of employee orientation, examines the empirical and anecdotal evidence linking effective orientation programs with increased organizational effectiveness and increased employee satisfaction, explores models of successful orientation programs from a variety of organizations, analyzes orientation techniques, and identifies the key elements of an effective employee orientation program. 21 pages, 64 footnotes, 39 bibliographic sources. 5A $133
12387 EMPLOYEE INVOLVEMENT AND PARTICIPATION AT IBM. This paper provides an audit and analysis of IBM against the participative management/employee involvement model of human resource management. The first section describes the participative model of human resource systems and justifies the use of this model as an evaluative benchmark. the remainder of the paper evaluates IBM against this normative HRS model, addressing issues of strategy, structure, and culture, along with the specific human resource management functions of performance and management and rewards. KEYWORDS: IBM hrm employee involvement participation. 17 pages, 52 footnotes, 43 bibliographic sources. 5A $119
12386 HUMAN RESOURCES MANAGEMENT AT MICROSOFT. This paper presents a management report analyzing the human relations management issues, strategies and policies of software giant Microsoft Corporation. The report focuses on Microsoft's problems in employee recruiting, hiring and classification which are related to the highly competitive market for qualified high-technology employees, the company's needs to retain flexibility in hiring practices, and recent legal challenges to Microsoft's long-standing practice of relying on "contract" or "temporary" workers to fill part of its labor needs. KEYWORDS: hrm microsoft recruitment hiring employee classification temporary workers us software industry labor practices. 11 pages, 48 footnotes, 34 bibliographic sources. 5A $77
12385 PUBLIC PERSONNEL MANAGEMENT AND THE SUPERVISOR. This paper, which is structured as a draft letter from the Chief of Personnel in a public organization to newly selected supervisors, emphasizes the new and critical role each supervisor plays in human resource management. Drawing upon public administration texts and recent literature, the report addresses the key human resources management responsibilities of the new supervisors. The analysis and recommendations consider EEO, employee motivation and job satisfaction, employee training and development, performance appraisal, employee discipline and grievance procedures, and the management of diversity. 11 pages, 24 footnotes, 15 bibliographic sources. 5A $77
12375 ELECTRONIC MONITORING OF EMPLOYEES. This research paper provides a review and analysis of the problems and issues raised by the organizations' electronic monitoring of employees, with a close focus on monitoring of employee email and internet usage. The topic is investigated from the perspective of organizational theory and business ethics, rather than in terms of its legal ramifications (although these issues are briefly addressed as well). KEYWORDS: employee email monitoring term paper. APA Style. 15 pages, 49 footnotes, 25 bibliographic sources. 5A $105
12372 ORGANIZATIONAL BEHAVIOR & CORPORATE CHANGE. The analysis applies three theories of organizational behavior/employee motivation theories (Herzberg's Motivation-hygiene theory, equity theory, and goal-setting theory) to the process of organizational change (downsizing, restructuring, re-engineering, corporate culture change) at General Electric Company as it has occurred from 1981 to present. The link between changing employees' behavior and attitudes and successful organizational transformation is emphasized. 12 pages, 27 footnotes, 18 bibliographic sources. 5A $84
12367 THE DOWNSIZING OF AT&T. Profiles and analyzes downsizing at AT&T. Although the report focuses on AT&T's most recent downsizing efforts (since January 1996), the cumulative impact of five previous downsizing programs during the past decade is also considered. Evaluates the rationale behind the downsizing, profiles the scope of restructuring efforts to date, and examines its impact on the company as a whole, and on AT&T employees - both the 'downsized' and the 'survivors' - in particular. 15 pages, 47 footnotes, 34 bibliographic sources. 5A $105
12310 THE AMERICANS WITH DISABILITIES ACT. This paper provides an overview an analysis of the history, development and structure of the Americans with Disabilities Act (ADA) of 1990. The analysis begins with an overview of ADA's history and development, looking at some of the pre-ADA legislation affording the disabled protection against discrimination and examining some of the major environmental forces spurring ADA legislation. Following this a detailed summary analysis of the ADA's main purposes and central protections as provided through its five Titles. KEYWORDS: ADA term paper disabled employees legislation. APA Style. 11 pages, 28 footnotes, 19 bibliographic sources. 5A $77
12159 OSHA REGULATIONS ON WORKER ILLNESS & INJURY PREVENTION: A CASE ANALYSIS OF THE HOSPITALITY INDUSTRY. This paper presents an overview and analysis of current and proposed OSHA standards and guidelines on employee illness and injury prevention, with specific attention to its application in the hospitality (hotel and restaurant) industry. Following a brief overview of OSHA and its legal authority over worker safety and illness/injury prevention, the analysis examines the basic requirements of an employee illness and injury prevention program within the hospitality industry. In addition to examining the current requirements related to hazardous materials, worker safety issues, bloodborne pathogens, and other issues, the investigation also assesses the implications for the hospitality industry related to proposed standards on indoor air quality, ergonomics, and workplace violence. 11 pages, 34 footnotes, 21 bibliographic sources. 5A $77
12110 SURVIVING DOWNSIZING. Examines the impact of corporate downsizing on employee survivors (those who remain after the layoffs), and looks at ways companies can mitigate the negative impacts. Considers links between absenteeism, work stress, employee morale and "survivor syndrome." 17 pages, 68 footnotes, 44 bibliographic sources. 5A $119
12056 RATING A COMPANY'S HEALTHCARE PACKAGE. Provides a thorough analysis of an institution's (private university/medical center) employee health care package, considering both employer and employee needs. Points out the shortcomings of the plan and makes recommendations for modifications. 22 pages, 24 footnotes, 24 bibliographic sources. 16 $133
12055 DESIGNING A WELLNESS PROGRAM FOR A 500-EMPLOYEE CORPORATION. Designs an employee health promotion - or "wellness" program - for a hypothetical company with 500 employees, two-thirds of whom are classified as blue collar. The paper begins with an "overture to management" which presents the basic rationale and argument in favor of implementing a wellness program as well as a general overview of sample components of typical programs. The analysis then proceeds step-by-step through the planning, design, and implementation stages of the program. 13 pages, 45 footnotes, 28 bibliographic sources. 16 $91
12021 "LEADERSHIP: THE ART OF EMPOWERING OTHERS" BY JAY CONGER. Critical analysis of an article written by a management expert on the subject of effective leadership. Conger argues that the key to effective leadership (and hence, to organizational effectiveness) is empowering employees. KEYWORDS: hrm article review employee empowerment leadership jay conger. 7 pages, 6 footnotes, 1 bibliographic source. 5A $49
12007 THE BALDRIGE QUALITY AWARD: A LOOK AT A WINNING COMPANY. Examines the factors which led to Eastman Chemical Co.'s nomination and receipt of the 1993 Baldrige Award. Following a brief overview of the company's operations and history, the analysis considers the reasons for Eastman's selection as a 1993 Baldrige Award recipient within the large manufacturer category. Identifies the factors of leadership, teamwork, employee development, and customer focus as key elements within Eastman's total quality management program. 11 pages, 30 footnotes, 14 bibliographic sources. 5D $77
11833 COMPUTER APPLICATIONS IN JOB INTERVIEWS AND EMPLOYEE SELECTION. This paper considers the use of computers in the job interview and employee selection process, looking in particular at computer-assisted and computer-adapted job interviewing/testing. Provides examples of programs which interview applicants and make hire recommendations, as well as a range of programs which assist in testing, applicant tracking, and other functions. 6 pages, 29 footnotes, 13 bibliographic sources. 5A $42
11754 ENTREPRENEURISM AND CORPORATE DOWNSIZING. Examines the phenomenon of corporate downsizing as it relates to companies' efforts to increase corporate entrepreneurism. The analysis examines the impact of downsizing on the corporation, including its impact on employees, and the extent to which it has helped companies increase entrepreneurism. A concluding section examines "right-sizing" as an alternative to downsizing which may be more in keeping with the objective of increasing corporate entrepreneurism. 14 pages, 44 footnotes, 21 bibliographic sources. 5A $98
11753 USING EMPLOYEE EMPOWERMENT TO FOSTER ENTREPRENEURISM. Examines how and why corporations use employee empowerment programs as a means of increasing corporate entrepreneurism. Draws examples from successful programs and cites reasons why some programs fail. 6 pages, 31 footnotes, 15 bibliographic sources. 5A $42
11699 ENTREPRENEURISM IN AMERICAN CORPORATIONS. An investigation which examines the purpose, scope and outcomes of introducing entrepreneurial methods and values into large American organizations. Considers the 'key success' factors in implementing organizational entrepreneurism -- including employee empowerment and removal of hierarchies -- along with some of the major barriers which have been encountered. 41 pages, 112 footnotes, 54 bibliographic sources. 5A $133
11518 LIFETIME EMPLOYMENT: NOT A GOOD MODEL FOR THE U.S. Looks at the merits and drawbacks of the Japanese "lifetime employment" model and considers its applicability within the U.S. business environment. Rejects the model for the U.S., but urges U.S. businesses to develop a new employee-employer contract to replace what was in reality for many firms an implied lifetime contract prior to the downsizing of the 1990s. 8 pages, 29 footnotes, 22 bibliographic sources. 5A $56
11513 CORPORATE DOWNSIZING. Investigates the phenomenon of corporate downsizing, tracing its history and progress from the late 1980s to the present. The process of downsizing and its impact on particular industries are considered. Looks at the causes (motivations) and consequences of downsizing, with particular attention to the impact on employer-employee relations and the structure of the organization in the 1990s. 20 pages, 44 footnotes, 20 bibliographic sources. 5A $133
11510 MANAGING CHANGE AT GENERAL ELECTRIC. Describes, analyzes and assesses the outcome of GE's corporate change program implemented by CEO Jack Welch in 1981 and continued through the mid-1990s. Profiles the "pre-change" culture, organizational structure and strategy; considers the goals and procedures for change (including downsizing, employee empowerment and organizational restructuring); assesses the outcome. Faults GE for its failure to change its business ethics and for its delay in empowering employees and implementing true organization-wide change. 19 pages, 56 footnotes, 37 bibliographic sources. 5A $133
11507 BUSINESS ANALYSIS: UNITED AIRLINES. Business analysis of one of America's Big Three airlines, in format of short subsections including history, business summary and mission, future strategy alternatives, and recommendations. Gives a no-holds-barred summary of the good and bad points of United and its competitors, focusing on the airline industry's struggle to keep marginal cost below marginal revenue, United's two 1994 shakeups (employee buyout/wage reduction deal, United Shuttle and other price-cutting) United's war with Southwest, and offers a new business strategy for 1995, including new marketing techniques to increase passenger revenues per mile. 20 pages, 25 footnotes, 16 bibliographic sources. 5A $133
11391 UNITED AIRLINES. An analysis of United's history, financial status through the early 1990s, buyout by employees, domestic and international strategies, and competition. 6 pages, 26 footnotes, 16 bibliographic sources. 5D $42
11385 A CASE OF AIDS DISCRIMINATION: EMPLOYER LIABILITY FOR REDUCTION OF HEALTH BENEFITS. Summary and analysis of McGann v. H&H Music Co., a U.S. Court of Appeals case involving an employee who sued his employer for discrimination under Section 510 of ERISA after the employer reduced health benefit coverage for AIDS. 5 pages, 5 footnotes, 3 bibliographic sources. 5A $35
11377 WORK SATISFACTION & OCCUPATIONAL STRESS ACROSS OCCUPATIONS. Examines Hofstede's findings on the stress-satisfaction balance of occupations in light of reports indicating rising job dissatisfaction among higher level employees. Considers some of the factors (e.g, work environment, organizational structure, changing values, work-family conflict) which may contribute to the apparent change in stress/satisfaction balance at higher occupational levels. KEYWORDS: job satisfaction employee stress work environment geert hofestede. 8 pages, 13 footnotes in text, 7 bibliographic sources. 5A $56
11370 DECIDING TO WORK FOR DOW CHEMICAL. Examines factors in the decision to work for a particular company, taking Dow Chemical of Midland, Michigan as a specific example. Considers company locale, components of the job, company solvency, history, public image, community relations, and employee relations. 8 pages, 14 footnotes, 8 bibliographic sources. 5D $56
11367 360-DEGREE PERFORMANCE APPRAISAL. This paper examines and analyzes techniques and methods of performance appraisal and employee evaluation for managers and executives. Following a review of traditional and more contemporary techniques commonly used, it focuses on what is rapidly becoming the method of choice in management performance appraisal -- 360-degree feedback. KEYWORDS: managerial employee performance appraisal 360 degree feedback subordinate ratings supervisors. 10 pages, 20 footnotes, 18 bibliographic sources. 5A $70
11264 MOTIVATIONAL THEORY: HERZBERG'S MOTIVATION-MAINTENANCE THEORY. Following a discussion of the range of worker motivational theories, argues that Herzberg's hygiene-motivation theory provides the most comprehensive and utilitarian view of employee motivation. 5 pages, 11 footnotes, 9 bibliographic sources. 5A $35
11138 CULTURAL DIVERSITY IN THE WORKPLACE. Discusses primary and secondary characteristics of diversity. Considers advantages of diversity including larger work pool, fosters greater awareness of employee relations (necessary for creating optimum worker productivity), more perspectives and hence creativity. Methods of developing diversity are briefly analyzed. 5 pages, 3 footnotes, 1 bibliographic source. 5A $35
11137 THE PROCESS MODEL OF MOTIVATION IN THE WORKPLACE. Taking an organizational behavior approach to motivation, this paper reviews and discusses the process model of human motivation within the organizational setting. Following a brief discussion and analysis of the process model, the investigation examines various methods of increasing employee motivation, drawing upon both empirical studies of goal setting, team-building, and organizational behavior management and anecdotal reports of change efforts found in recent business literature. KEYWORDS: employee motivation process model. 14 pages, 34 footnotes, 27 bibliographic sources. 5A $98
11033 TOTAL QUALITY MANAGEMENT: PROBLEMS AND PROGRESS. This paper investigates the current status of Total Quality management (TQM) as it is used- and misused -by American companies. Defines TQM and identifies its central principles. Considers problems and progress in the implementation if TQM. with a special focus on employee training issues. Concludes with a summary analysis of the necessary prerequisites for the successful implementation of a TQM program. 12 pages, 27 footnotes, 26 bibliographic sources. 5A $84
11020 ISSUES IN PERSONNEL MANAGEMENT. Reviews current issues in personnel and human resources management. Specific topics addressed include the conflict between unions and HR, the validity and reliability of interviews as a selection tool, the issue of"work force flexibility" and its implications for employees and organizations, and the differences between personnel management and human resources management. 11 pages, 13 footnotes, 12 bibliographic sources. 5A $77
11019 UNION BEHAVIOR: EFFECT ON MANAGEMENT AND ORGANIZATION. Explores the effects of union-related employee group behavior on management style and on overall organization structure. Following a brief overview of the definition and role of labor unions, looks at the effects of union-related employee group behavior such as organizing, collective bargaining and retaliatory tactics on management and organization. A concluding section explores recent trends in union-related employee group behavior such as concession bargaining, employee takeovers, etc. and their impact on management and organization. 11 pages, 17 footnotes, 16 bibliographic sources. 12 $77
10683 MOTIVATION, EMPOWERMENT, AND PARTICIPATION: THEORY AND ACTION PLAN. Discusses employee empowerment, decision-making participation, goal-setting, and extrinsic rewards. Provides an action plan to implement these policies. KEYWORDS: employee motivation strategies participation extriinsic rewards. 12 pages, 20 footnotes, 16 bibliographic sources. 5A $84
10654 UNITED PARCEL SERVICE: PERSONNEL PROBLEMS AND REMEDIES. This paper analyzes internal problems at United Parcel Service (UPS), the world's largest package and distribution company. The problem is viewed from the perspective of a mid-level management employee at UPS. Drawing on published sources, company news releases, and interviews with UPS managers, line staff (drivers), and customers, the analysis utilizes the concepts and assumptions of the four frames in reframing organizations: structural, human resources, political and symbolic (cultural). Forces within the external environment (e.g. regulatory changes, competition, technology and economics) which may impact on the problem situation are also taken into consideration within the structural analysis. Presents the case that hourly workers are dissatisfied with work overloads and unrealistic production demands and argues that this has negatively impacted customer service and overall company productivity. Contends that UPS must change its organizational culture and allow line workers to have a greater say in and control over the means and methods of production. 17 pages, 63 footnotes, 52 bibliographic sources. 5A $119
10540 INSURANCE COSTS, COLLECTIVE BARGAINING, AND EMPLOYERS. Discusses techniques used by companies to cap medical costs: HMO's, manipulating workman's compensation claims and disability insurance claims, "cafeteria" plans. Strategies for employees aimed at maximizing their health care dollar are discussed, as are possible national policies which would lower health care costs. 6 pages, 14 footnotes, 5 bibliographic sources. 12 $42
10447 FEDERAL EXPRESS: COMMITMENT TO QUALITY. The paper examines the components of Federal Express organization which contribute to the company's consistent ability to deliver high quality service. Corporate goals and corporate culture, the role of top management, the contribution of appropriate technology, and the importance of human relations development and employee training are among the key factors assessed. 10 pages, 26 footnotes, 23 bibliographic sources. 5D $70
10386 AMERICA'S INDUSTRIAL COMPETITIVENESS: PROBLEMS AND REMEDIES. Explores the causes of declining American industrial competitiveness and identifies its key factors. Presents a program for improving competitiveness by focusing on employee education, training and empowerment. 10 pages, 12 footnotes, 10 bibliographic sources. 7A $70
10328 EMPLOYEE ATTITUDES TOWARDS UNIONS. This paper provides an overview of contemporary employee attitudes towards unions. It examines models of union commitment and the factors involved in employee union commitment, with attention to the relationship between membership decline and union commitment. The paper then explores possible factors involved in changing union composition, addressing the impact of quality of work life programs, considering the observed negative relationship between union membership and job satisfaction, and the influence of employer anti-union campaigns. Finally, the investigation examines the growth of association-type labor organizations and looks at how employee attitudes towards these relative new labor organizations differ from employee attitudes towards traditional unions with collective bargaining powers. 12 pages, 21 footnotes, 17 bibliographic sources. 5A $84
10321 EMPLOYEE PERFORMANCE EVALUATION. Following a brief discussion of the importance of employee performance appraisals and their central objectives, the paper discusses some of the major problems with traditional approaches and presents alternative strategies to improving the process. 5 pages, 16 footnotes, 10 bibliographic sources. 2 $35
10318 EMPLOYEE DRUG TESTING AND SOCIAL WELFARE: THE CASE OF POLICE OFFICERS. This paper considers the political, legal and social issues involved in employee drug testing within the occupational category of the public sector -- police officers. The analysis considers the problem in terms of a social welfare issue: the rights of the police officers to privacy are weighed against the need for public safety. 6 pages, 16 footnotes, 13 bibliographic sources. 6A $42
10248 THE LEVERAGED BUYOUT OF RJR NABISCO. An investigation and analysis of Kohlberg Kravis Roberts & Co.'s (KKR) 1989 $24.7 billion leveraged buyout of RJR Nabisco; the largest going-private LBO in U.S. history. The analysis attempts to put into some perspective the interests of the major stakeholders -- stockholders, bond holders, employees, consumers, the U.S. Treasury, RJR management, KKR, and the investment bankers -- and discusses some of the ethical dilemmas raised over the course of the drawn-out negotiations. 12 pages, 34 footnotes, 20 bibliographic sources. 5C $84
10230 THE BIG STORE'S BIG TROUBLE: MARKETING AT SEARS. Marketing profile of Sears, Roebuck and an analysis of the critical marketing factors in the company's external and internal environments. Central problems and major opportunities are assessed. Argues in favor of a comprehensive restructuring of the merchandising group with the elimination of certain product lines and a refocused product differentiation strategy. Recommends a program to improve employee relations. 24 pages, 61 footnotes, 48 bibliographic sources. 5B $133
10216 EMPLOYEE STOCK OPTION PLANS (ESOPS). This term paper explores the types and uses of ESOPs as well as analyzing their advantages and disadvantages to both the employee owner and the corporate employer who establishes the program. The effect of ESOPs on employee security, the influence of such programs over employee motivation and productivity, and the tax and finance ramifications for corporate sponsors are considered and discussed. In addition to considering the pros and cons of ESOPs in general, the analysis will look at their application in specific companies. KEYWORDS: esops employee stock options employee ownership employee motivation. 17 pages, 31 footnotes, 24 bibliographic sources. 5A $119
10110 RESEARCH DESIGN: THE EFFECTIVENESS OF ROLE-PLAYING TECHNIQUES IN BUSINESS MANAGEMENT. This paper presents a research design for investigating the use and effectiveness of role-playing in management training and development, conflict resolution, case problem resolution, intragroup relations training, and as an adjunct to employee selection. Presents a research design for empirical investigation of role-play effectiveness. KEYWORDS: research design role playing management training development. 12 pages, 32 footnotes, 28 bibliographic sources. 5A $84
10109 CORPORATE CULTURE AT APPLE COMPUTER. Role of Jobs and Sculley; comparisons with IBM; morale of employees. How Sculley had to discard the individualism and nontraditional form of organization at Apple in favor of a team (and more hierarchical) approach. This paper provides a profile of Apple's corporate culture in the early 1990s, after John Sculley came on board as CEO. See Related Papers for more recent papers on Apple. 7 pages, 23 footnotes, 14 bibliographic sources.

TAGS: Apple corporate culture, Steve Jobs, John Sculley, Apple company history, Apple employees, sexism PC industry

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5A $49
10063 LEADERSHIP AT CHRYSLER. Considers CEO Lee Iacocca's role in the success of Chrysler Corp. over the last decade. Analyzes Iacocca's leadership style, ability to motivate employees, and skill at public relations. 10 pages, 26 footnotes, 12 bibliographic sources. 5D $70
09912 INTERNATIONAL OPERATIONS OF NISSAN (JAPAN) AND VOLVO (SWEDEN). An indepth examination of each car company's history, product focus, marketing and management strategy in the international auto industry. Provides a background on the current state of the industry. Compares and contrasts the two companies varying approaches toward marketing, financial maangement, production, and employee relations. 30 pages, 82 footnotes, 50 bibliographic sources. 7C $133
09718 QUALITY CONTROL IN THE AIRLINE INDUSTRY: CONTINENTAL'S IMPOSSIBLE DREAM. An overview of quality of service problems in the U.S. airline industry, with a focus on poor-performer Continental Airlines. Considers appropriate measures of quality performance in the industry and statistics of performance for the industry in general. Continental's quality problems are portrayed and analyzed in detail. A link is made between Continental's poor record, its adherence to a price-slashing marketing strategy, and the low morale among company employees. 15 pages, 37 footnotes in text, 30 bibiographic sources. 5D $105
09693 EMPLOYEE MOTIVATION: MATERIAL REWARDS VERSUS EMPLOYEE DEVELOPMENT. An evaluation of the theoretical basis, advantages and disadvantages of two contrasting approaches to employee motivation: 1) Material rewards and the threat of their removal; and 2) opportunities to engage in activities promising self-development and growth. 10 pages, 14 footnotes, 12 bibliographic sources. 5A $70
09692 MERIT PAY: FAILING TO LIVE UP TO THE PROMISE. Considers the theoretical and practical advantages and disadvantages to pay-for-performance systems implemented for groups of government employees under the provisions of the Civil Service Reform Act of 1978. Concludes that such systems are severely limited by a number of practical barriers to their implementation and also questions the theoretical basis behind their objectives. 10 pages, 24 footnotes, 8 bibliographic sources. 5A $70
09689 CULTURAL IMPACTS ON ORGANIZATIONS. An overview of the importance of cultural considerations to the running of organizations. Analyzes how cultural differences make for different views of leadership roles, supervisor-subordinate relationships, planning, organizational development, and employee selection. 10 pages, 19 footnotes, 11 bibliographic sources. 1 $70
09615 TESTING FOR DRUGS AND AIDS: ISSUES FOR UNION AND MANAGEMENT. Considers economic, social and legal issues in employee drug testing and employee AIDS screening from both the proponent's (management) and opponent's (union/employee) viewpoint. Concludes that while employee drug testing (under certain parameters) finds widespread legal and public support, employee AIDS screening is legally, socially, and medically indefensible. 12 pages, 28 footnotes, 11 bibliographic sources. 5A $84
09594 THE RIGHT TO STRIKE IN THE PUBLIC SECTOR. Explores the controversy over public employees' right to strike in the U.S. Compares private versus public employees' right to strike and the laws in the U.S. with other industrialized countries. Traces the evolution of collective bargaining in the public sector, concluding that the right to strike will soon be as clearly established in the public sector is it currently is in the private sector. 11 pages, 28 footnotes, 9 bibliographic sources. 5A $77
09582 MANAGEMENT'S ROLE IN EMPLOYEE MOTIVATION FOR THE 1990S. An overview of contemporary motivational theories and techniques, with a focus on participative management strategies, goal setting/expectancy theory, and new perspectives on external (e.g., wages, benefits) rewards. 10 pages, 30 footnotes, 28 bibliographic sources. 5A $70
09454 MANAGING EMPLOYEE PRODUCTIVITY IN THE PROJECT MANAGEMENT ENVIRONMENT. Presents theory and proposes techniques for managing worker productivity within the project management environment of a matrix organization. Concludes that while goal setting is the optimal method for boosting group level productivity, this technique may be difficult to implement in the matrix structure. 14 pages, 37 footnotes, 28 bibliographic sources. 5A $98
09396 JOB SATISFACTION, PERFORMANCE EVALUATIONS AND CAREER DEVELOPMENT: A REVIEW OF THE ORGANIZATIONAL BEHAVIOR LITERATURE WITH IMPLICATIONS FOR MILITARY PROFESSIONALS. Explores the impact of performance appraisals, managerial style and organizational structure on professional career development and employee job satisfaction. Focus is on how occupationally-oriented organizational behavior research can be utilized within a military setting now undergoing transformation from an institutional to an occupational outlook. 23 pages, 48 footnotes, 35 bibliographic sources. 5A $133
09391 THE QUICK PRINT INDUSTRY. Survey of the quick print industry, noting changes and the influx of high technology services such as desktop publishing and four-color work. Considers the need for a new focus on sales and promotion as well as employee relations if quick printers are to survive the changing environment. 15 pages, 41 footnotes, 38 bibliographic sources. 5D $105
09260 COMPARATIVE MANAGEMENT IN THE AUTO INDUSTRY: NISSAN OF JAPAN AND VOLVO OF SWEDEN. Compares and contrasts the two companies on the basis of operations, organizational structure, leadership style and employee-management relations. Considers the influence of culture and society in each country on organizational operations and structure. 6 pages, 28 footnotes, 13 bibliographic sources. 7C $42
09122 RANDOM DRUG TESTING SHOULD BE ALLOWED. Argues that a compelling state interest, arising out of the need to preserve public safety, exists for drug testing of employees. Includes a refutation of the opposing position. 5 pages, 9 footnotes, 7 bibliographic sources. 6A $35
09072 PROFIT SHARING AS A VEHICLE FOR EMPLOYEE MOTIVATION AND CORPORATE TURNAROUND. Explores the potential of profit sharing programs to motivate employees and generate greater profits for the company as a whole. History, rationale, and theoretical basis for profit sharing are taken into consideration and specific types of programs and the companies in which they have been implemented are also analyzed. Concludes with a set of summary recommendations covering the implementation of a profit sharing program aimed specifically at improving employee motivation. 22 pages, 34 footnotes, 32 bibliographic sources. 5A $133
09069 THE MANDATORY RETIREMENT DEBATE. Presents the arguments for and against mandatory retirement and proposes solutions to the conflict. Recommendations include early retirement payments, parttime and consulting roles for older employees, and temporary situations for workers over 55 years of age. 7 pages, 13 footnotes, 6 bibliographic sources. 5A $49
09068 CADD SYSTEM IMPLEMENTATION IN THE ARCHITECTURAL DIVISION OF BECHTEL: IMPACT ON EMPLOYEE SATISFACTION. Survey study using a self-report questionnaire to explore the particular characteristics of the CADD system (and its implementation at Bechtel) which may impact employee level of Job satisfaction. Findings are presented for both quantitative and qualitative data. 30 pages, 0 footnotes, 32 bibliographic sources. 5A $133
09006 DEREGULATION AND DIMINISHING EXPECTATIONS: A SURVEY STUDY OF EMPLOYEE EXPECTATIONS IN THE AIRLINE INDUSTRY. Proposal for a survey study of four work groups of airline employees investigating their attitudes and expectations about work. Outline of review of literature, hypothesis, and methodology. Includes 2-page survey questionnaire. 9 pages, 5 footnotes, 28 bibliographic sources. 5A $63
08867 DRUG TESTING OF EMPLOYEES. First-person discussion of the pros and cons of drug testing of employees by business and government. The paper takes a strong stand against unilateral mandatory drug testing of employees. 6 pages, 6 footnotes, 5 bibliographic sources. 5A $42
08866 NON-MONETARY INCENTIVES FOR EMPLOYEE MOTIVATION. An overview of the techniques and tactics beyond straight salary that employers currently use to ensure employee job satisfaction and promote employee motivation. Outlines motivational theory. 7 pages, 9 footnotes, 8 bibliographic sources. 5A $49
08863 PROPOSAL FOR AN EMPLOYEE PERFORMANCE APPRAISAL SYSTEM. Taking the form of a memo the a hospital CEO, this essay proposes the implementation of an employee performance appraisal system at a community hospital. 5 pages, 0 footnotes, 0 bibliographic sources. 5A $35
08811 THE PETER PRINCIPLE BY LAURENCE J. PETER. Review and analysis of this popular book which argues in an organization based on a heirarchy, every employee tends to rise to his level of incompetence. 3 pages, 2 footnotes, 1 bibliographic source. 5A $21
08624 GAME PLANS BY ROBERT KEIDEL. Summary and analysis of this book which diagrams forms of business organizations with analogies to sports organizations. Discusses the employee characteristics, structural characteristics and management style of baseball, football, and basketball organization types. Keidel's configurations are compared with three different management theories. 9 pages, 8 footnotes, 3 bibliographic sources. 22F $63
08531 SHOULD EMPLOYEE DRUG TESTING BE MANDATORY? Explores the issues surrounding mandatory employee drug testing. Argues that such testing should not be mandatory on the basis of Fourth Amendment rights, legal precedents, inaccuracy of testing procedures, and the failure of tests to measure job impairment. Opposing arguments are discussed. 11 pages, 23 footnotes, 14 bibliographic sources. 5D $77
08519 SEXUAL HARASSMENT: IMPLICATIONS OF VINSON VERSUS TAYLOR. Explores the particulars and ramifications of this case which involved a female employee's charge that her male supervisor at a Washington, D.C. bank had sexually harassed her. Definitions of sexual harassment, historical background, and arguments from both sides are considered. 9 pages, 14 footnotes, 8 bibliographic sources. 6A $63
08507 SCENARIO: A JAPANESE MANAGER COMES TO A BRITISH SUBSIDIARY. A hypothetical case report of a Japanese manager who is transferred to his company's British subsidiary and encounters employee resistance and resentment. 5 pages, 0 footnotes, 3 bibliographic sources. 7C $35
08463 THE EFFECT OF ORGANIZATIONAL STRUCTURE ON EMPLOYEE MOTIVATION. Explores how differences in management style, with their implicit differences in organizational structure, contribute to or inhibit employee motivation. 5 pages, 6 footnotes in text, 9 bibliographic sources. 5A $35
08330 INCENTIVES AND REWARDS FOR ENTREPRENEURIAL AND INNOVATIVE CONTRIBUTIONS. Based upon the assumption that an entrepreneur is a creative and innovative individual and hence an important resource for any organization, this study examines types of enticement, incentives, and rewards used to attract and retain entrepreneurial employees. Several cases are considered. 20 pages, 44 footnotes, 17 bibliographic sources. 5A $133
08329 CASE ANALYSIS REPORT. A case analysis of the management and employee relations implications of the incidence of "sudden, unexpected, nocturnal death" among Southeast Asian immigrants working in a large accounting firm in the U.S. 5 pages, 3 footnotes, 2 bibliographic sources. 5A $35
08328 ORGANIZATIONAL ANALYSIS OF A PUBLISHER. A case study of a small Bay Area publishers which exhibits structural and functional organizational problems. Recommendations for improvement include a reapprotionment of management duties and a program of improvement for employee relations and communications. 12 pages, 6 footnotes, 8 bibliographic sources. 5D $84